Awful! I switched from aspirus to marshfield thinking they were a better option. I was wrong! I…read morewent for my annual exam and then received a bill for the cost of the preventative wellness exam. My wellness exam is covered under my insurance. Marshfield coded this incorrectly and not as a screening but instead as a diagnostic test. I am now stuck in there billing/dispute process that is never ending. I opened a review/dispute with Marshfield in July, never heard anything back. I called again in September and nothing was ever reviewed or completed. I was told by the woman I spoke with in July that I would receive a letter as to what the dispute result was. I spoke with the billing supervisor, they elevated the level for the dispute. I was told to call back in 3 weeks to find out if anything has been done. I have called back multiple times and even requested that I receive a call back from the supervisor. Each time I call, I have received different information. One woman said the review was complete and code was changed. I called my insurance company, it was not. Another woman said I needed to send my EOB, not true, then next woman said the review board has 30 days to review since the elevated response was given. I also was told that a supervisor has 5 business days to call back after a call back request was made. I have not received that. I am still in the limbo of the billing department. My friend recently mentioned she had a similar experience and it took 10 months to get it resolved! My experience with Marshfield clinic has been awful.

I'm not reviewing this business because I work there. This is just an FYI on Marshfield Clinic…read more Marshfield Clinic has many centers throughout central and northern Wisconsin. This center is across the street from Aspirus Hospital. (There are two hospitals in the Wausau metro area; the other is St. Clare's in Weston.) There are approx. 130 providers (physicians, NPs, PAs, etc.) in the Wausau Center. They are in a wide variety of specialties including the primary care specialties of Family Practice, Internal Medicine, and Pediatrics. There is an urgent care department called Walk-In. Here's alink to more info: http://www.marshfieldclinic.org/patients/default.aspx?page=centers&code=WAUS