The Granite Mountain Taxi team was incredibly helpful when I needed to arrange a ride for my…read moremother. Highly responsive and reliable. Definitely recommend!

I would give them a 10 if possible. I called at least a half dozen taxis for P.V. They didn't…read moreanswer or were out of business. While at the bank I asked for a taxi to get to my hotel. The driver was there in five minutes. He helped me with my bags and got me to my hotel door and helped me in. I just got out of the hospital in Flagstaff a week ago with extensive medical issues. The next day I called them and this time the owner Annie pulls up at my door. She takes me to Walmart and asks when I would be done and She would have Her other driver there. I thought it would be an hour or so but I bought more than I thought I would. I rolled the little electric cart outside to call them and both of them were waiting for me right at the entrance/exit. I couldn't believe it. Annie said She just wanted to make sure I got back to my hotel o.k. Wow. Her driver, who is really efficient and a cool guy got me to my door and brought all my newly purchased crap in the room for me. I have been in and taught customer service for most of my life.That my friends is customer service and a master class on how to run a company. Thank you Annie. You have a great company and employee. I will tell everyone about this amazing company.

I booked Yellow Cab Taxi for my granddaughter for a ride in Prescott. The driver arrived on time,…read moreand was very pleasant. Ken was very helpful suggesting pick up times for the local GROOME Transportation. He also helped with my payment online. Will definitely use again. My granddaughter said the driver was very personable and was a good driver.

response time! seems like when they got what you need they Etothemodoenevil e to the mofoen vil!read more

lied about not being able to find a patient who needed a ride home. After the second call I told…read morethe guy who answered I would report it to the State and he said "Thank you". So he underestimated the amount of time I have to do this and how easy it is to report to the State who oversees their licensing. So if you also run into this issue go to the ADOT webpage under " Taxi, Livery and Limousines" and file a complain. These companies are not allowed to abandon faires. So to the guy who instead of resolving the issue gave me a "Thank you." I would like to say shame on you for lying to and abandoning an elderly gentleman.

Monica and Pam are great! Needed a cab service that was dependable and ran 24/7 for business in…read morePrescott and catching an early flight, driving to several client locations. Etc... You can always depend on these ladies who showed up quickly, made me feel comfortable and were always on time. I'm a business traveler and if you need dependability in a taxi service, be sure to call Monica and Pam at Tri city Cabs! They're the best!

Laurie is fabulous! She came all the way out to Crossroads ranch on her day off for us!…read more Her car is immaculately clean. She is professional and personable. I highly recommend.

Had a hard time getting a cab from Prescott to Prescott valley on a weekend night. They came…read morethrough.

Therese and Pamela: When I worked for this company, we were…read morethe very best at what we did. Under the management of Ron G, we rocked. When he retired, the new manager was... well he was not what K car was about. The new guy was useless, in my opinion, and I left after 6.5 years of serving the public, as it killed me to see what he was doing. 5 months later, they closed their doors. I am sorry that both of you had to deal with that. That was in no way was the company that the owner, Michael, Ron G, or myself worked so very hard to build. From the bottom of our hearts, we apologize for what it had become. We were the best of the best beforehand, and we were proud of K Car. Please accept our heartfelt apologies, and know we would have never treated you this way. Have a blessed day, and again, sorry for others' short comings. D. Bacher

Well I would love to try their services but they don't except cash customers…read more you have to be referred by a Yavapi guidance clinic or some other dead beat cause. Ridiculous

DQ is the best! He is prompt in replying to requests. When he arrives, he is very personable and…read morehelpful. His driving is good and his vehicle is clean and comfortable. Give him your transport business; you won't be sorry!

Great service thanks Jim , we appreciate you and your service and we'll continue to use your…read moreservice .

Jim at J&M Taxi is great. He really cares that you get to where you need to go. And with no uber…read moreintown he could charge whatever he wants and treat people however he wants. But instead he treats everyone like a VIP and charges very reasonable rates. Thank you Jim!

We went to a RUSH concert last month at US Airways Center for our anniversary. At the last minute…read morewe decided to price a car and driver to get us to the show. Rhonda was excellent at arranging a driver and nice car for the two of us with a short notice. The price was moderate and fair enough for having a reliable, smooth, clean and private car with a driver who would get us safely home after drinking a bit at the show. We got lucky to get a smaller sedan for the lower price than a LIMO and we got a very cool man named "Jack" who safely got us to our concert destination in Phoenix from remote Wilhoit. Our pickup and drop off location puts us on the remote two lane highways via Wickenburg for the drive to Phoenix. We spent three hours with Jack and we had the smaller sedan with no privacy. We had the larger sedan that stretched with privacy and shut off from the driver the last time we took a ride with Executive Transportation and the ride was pretty quiet and seemed longer. Both drivers were professional both cars were nice and we enjoyed our rides the two times we've used this company. Must say that we will order a smaller sedan and ask for "Jack" when we take our next ride into PHX for a event or show! We had great convo, the ride seemed to go by fast heading to the concert and the ride back to our place felt comfortable resting/sleeping most the way. We really felt at ease on the long stretch through the desert with Jack who also spoiled us with several stops along the way for the restroom and to grab some munchies and drinks. There have been some road changes and new areas of highways including ROUNDABOUTS built so Jack was even more valuable to us as a couple of Cali Kids trekking off to a out of state concert. We even were in territory that a GPS wont even show yet! Right when Jack had met us he handed each of us a card with his cellular number. While in the show Jack phoned to say WHERE he would be to pick us up and he had it all planned pretty well considering we were in a crowd in the HEAT OF THE DESERT! This driver NEVER MADE A WRONG TURN or if he did - we sure didn't know!! ALSO, a special note, the next day our phone rang and it was Rhonda saying we had to pay more. There was a small discrepancy about charging $55 additional for an extra 1/2 hour of overage and a parking fee! After we explained our situation to Rhonda and reviewing what we had agreed to the prior day before we arranged for the vehicle, she did listen! Our bill did NOT change and should not have changed from our original quote and we do appreciate that management took our reasons to not be charged additional into consideration. The ride was priced properly and fair and we had even gone above/beyond the gratuity that was PRE CHARGED giving our driver a decent cash tip. There was no legitimate reason to pop the parking and another 1/2 hour onto our bill once we reviewed the TIMELINE and LOCATIONS and the drivers personal CHOICE to park and have us walk far and several floors which was FINE by us! The 1/2 hour didn't exist and the $20.00 for parking was NEVER mentioned and was NOT part of the original quote/agreement. Communication is vital now and we do speak up when we believe we are being charged inappropriately or getting wrong product or service and not all know how to respond to a customer who tries to reasonably communicate. We had a GREAT time and the ride added to our good memories. Thank you to Executive Transportation for keeping it all sweet! You did the right thing to continue to please a good paying customer and did NOT break your agreement after we all reviewed the situation. We will continue using and referring your company to those we know.