Two stars only because they have a large selection of product but honestly the experience was…read moreoverall terrible and Curt was not able or willing to make things right. He was condescending and just overall painful to work with.

From ceramic tile to quartzite slab, the sales associates were top notch-- friendly, knowledgeable,…read moreand helpful every step of the way.

Romeo was very helpful today. His customer service skills go above and beyond. Next time I go to…read moreFloor & Decor I will ask for Romeo.

Do not purchase floor and decor's LVP. I wish I had seen all…read moreof their comments from clients after two years of installation before I went with this particular product. There's cracking issues and locking mechanism issues that I've now seen other reviews about that, I had no idea about until now. After filing a warranty claim about this particular product that's at floor and decor "NuCore Performance BUTTER TOAST WATERPROOF RIGID CORE LUXURY VINYL PLANK" which markets their product with a "lifetime" warranty for residential is actually not a lifetime warranty and they're denying my claim and offering me a measly gift card for one of the planks that was determined to be defective but once they found out several other planks are starting to have issues. They're not willing to cover any of the others related to any of the other planks that are experiencing locking mechanism issues. If you ever have any warranty issues with floor and decor, please make sure that you hire a third-party and have any extra material or planks you have sent to an independent lab for testing because they actually limit what their "third-party" tester can test for and refuse to do independent plank testing.

Huge selection, great prices team are very helpful recommended by a professional. This is the hole…read morein the wall , but no secret doors

Oko and Joel are the best! We got multiple quotes for a fairly small backsplash from several…read morecompanies both on Yelp and not on Yelp. In the end, Imperial's was the most reasonable, and the work is perfect. They worked with us to create the pattern and best tile layout for our cabinet structure. They also were both the two of the nicest people I have ever dealt with for a construction project. On time, great communicators. Highly recommend.

We couldn't have asked for a better experience! We replaced our bedroom carpet with laminate…read moreflooring. The entire process, from start to finish was seamless. We went into the store and talked to Cosimo. He was easy to talk to, explained the pros and cons of different surfaces, and answered all of our questions. As soon as the product was in, we were contacted and scheduled the work to be done. The job was replacing three bedrooms with laminate, however after they pulled up the carpeting, they found two spots that needed to be leveled. This was done quickly and didn't end up adding any time to the job, they actually finished before they said they would be done, even with the extra work that needed to be done to level and grind down the concrete! Cosimo and his crew were excellent to work with and I honestly would encourage you to reach out to them if you are thinking about changing floors OR if you need ideas/suggestions! We are so happy with the quality and efficiency of the work, the communication with Cosimo and his team, and of course, the finished product looks amazing!

Quick and easy install of carpet Came to house with samples…read moreAbout 3 days installed Delivery on time

I went to 3 different tile stores in the same general area and The Tile Shop had the best selection…read moreby far. No comparison. I was also helped right away by Cathy Jackson who went the extra mile right away to help me calculate square footage and get a quote for the two tiles that I liked. I was really impressed. I will definitely be buying my tile from them. They also have a vetted list of installers to help me get my project moving.

Amazing customer service from Carly and Mickey. Both took the time to listen to what I was looking…read morefor and then provided their expertise in helping me find it.

Monterey Tile blamed my installer for several tiles breaking. They did NOT stand behind their…read moreproduct. My installer has 25 yrs experience, did NOT use the wrong saw blade! Monterey Tile would not help me in any way. NOT recommended.

I work with Monterrey and their team day in and day out for my "day job" and they are amazing! I…read morehadn't had a chance to use them for a personal project until my pool construction began and I made sure to select a pool company that purchased their tile and travertine through them. I have had a wonderful experience with them and I would highly recommend using them in the Phoenix market. The tile is exactly what I wanted (a hip, exciting, not your average pool tile vibe) and the travertine....you guys--the travertine is so freaking cool! It compliments EVERY color that I have going on back there and it is currently being installed by our hardscaping as I type. Look at how stunning the travertine is! EEEK! My backyard is becoming a reality one step at a time and I couldn't have done this without Monterrey! I'll add photos of the completed project to this review when it is done as well.

I went into this shop to buy as many samples of as many colors as I could so my students could make…read moresome very large mosaic tables. The staff here was SO accommodating. I am sure I was incredibly irritating in some ways because I was going around trying to get some of every color possible but not buying anything in bulk. Granted, I bought about $200 worth of tile samples, but it's still not tiling a room. At the end of my shopping, the staff gave me a teaching discount (once they knew what I was getting it for) and then talked to me about how to break the tiles up and make a mosaic properly. They were so wonderful. I still owe them some pictures. One half of one table posted here. I bought tile at the Scottsdale branch for my house before this one opened. I only wish I could have supported this store! Thank you to this staff and store.

This is a great location. Excellent options and both people who assisted me were awesome. The…read morecustomer service here is top notch which is rare these days. Tracy assisted me as well as one other young lady (and I did not get her name, sadly). I will be back for my next project because I have a fun idea for a fireplace. Thank you!

This is a fabulous store with top notch customer service. I'm getting a kitchen renovated and new…read moreflooring installed throughout the house. My contractor suggested Bedrosians and I am so glad he did! I wanted a hardwood floor but was worried about the durability and upkeep with my pets. I looked at other tile stores for wood look tiles instead, but I wasn't impressed. Bedrosians had a huge selection with different colors, styles and plank sizes. I even found one that had the look of hand scraped hardwood! No other stores had such variety. They had styles at many different price points, so I got the look I wanted and I stayed on budget too! When it was time to select my backsplash, I looked online for ideas but I was stumped. When I saw something that matched the cabinetry, it clashed with the countertop. I found a couple that might have worked, but they were way over my budget. I was getting super frustrated and worried that I'd chosen the wrong countertop, so I was relieved to finally have a chance to go to Bedrosians. I brought my cabinet & countertop samples and searched thru their large selection, but I still couldn't find anything. I went to get help and I'm sure glad I did! Ileana was amazing. She looked at my samples, asked about my style and budget and walked right up to the perfect backsplash! All that stressing and searching and she found the perfect backsplash in about 10 seconds flat. Once again, it was beautiful, exactly what I wanted, and well within my budget. You can't get any better than that! I would highly recommend both Ileana and Bedrosians without hesitation! They are awesome!

We selected/reserved our slabs only to come back a week later to have them sold to someone else.read more

Lou and son's are the best. On time, quick, clean and the subfloor was ready to install new…read moreflooring.

Arrived on time. Very efficient and polite crew. They cleaned up every bit of dust after the demo…read more We highly recommend them. They all acted very professionally.

They done great job. The carpets look like new. Thank you Cade for doing such a fantastic jobread more

We have tile floors throughout our house that have been difficult to get cleaned. After trying a…read morefew other companies and DIY methods, we found Cade's Carpet and Floor Care on Yelp. From setting up the appointment to the job being completed, professional all the way. The best part, our tile and grout looks like our house is new again. The price was fair for the work that was done. In the long run, we saved money since we thought the only solution was to replace the tile.