Thank you so much Joe & Janet for making our carpeting purchase a breeze. Your helpfulness and attention to detail made the shopping process a lot easier. I love the choices we made and am grateful to you for listening to what I truly wanted and needed. The quality of the product is excellent, the price we paid is exceptional, and the installation went perfectly. Thank you so very much for all your help. read more

Kenny and Janet, owners of Ahwatukee Carpet are professional and provide above and beyond customer satisfaction. For an unknown reason, our house had an odor after the carpet installation. The wholesaler refused to acknowledge any fault--so Ahwatukee Carpet 100% stood for us. They replaced all the carpet on their dime. I was blown away that they would totally replace the carpet even before the cause had been determined. They just wanted to make sure we were taken care of. read more

Janet and Kenny, together with their recommended contractor Leo, did outstanding work on our flooring and kitchen remodel. Not only did they take care of the floors but also put together cabinet and construction pricing plus countertops and backsplash. Kenny acted as the lead and delivered on every promise. Everything was done on time and on budget. We are thrilled with the final results! Janet was a ray of sunshine and Joe was always helpful! We are recommending them to all our friends. Joan S. read more

We used Ahwatukee Carpets, Flooring & More to replace the carpet in our two bedrooms and also to remove the tub in our master bathroom and replace with a tiled walk in shower. We couldn't be happier with their service and quality of work. Janet in the store front is wonderful to work with and Kenny the project manager was very helpful in giving us suggestions and managing his crews. They gave us an estimate and were patient until we got back to them. They did not hound us like some others did. We would definitely use them again. read more

Ahwatukee Carpets and More From the first time that I entered the showroom and spoke with Joe, they were very responsive to our needs on carpet for one bedroom. Kenny came out and measured and most of the time I interacted with Janet via email and a phone call. We were able to narrow down our color and type of carpet from the showroom samples that would suit our needs. The " whole team" was responsive to our needs and wants ,they very much listened to the customer. Customer service is the name of the game in my opinion. Definitely always want to give praise on this . Made a deposit (60% on a credit card- extra fee- which I was aware) and they got the carpet ordered and assured me that it would come in time for my specific install " window. " They came through ....carpet arrived from Georgia in plenty of time and Eric did the install ,he was on time ( within the 2 hour arrival time),very professional , & didn't leave any mess,he vacuumed- only a little fuzz pieces remained on a different area of home( tile) Easy to clean up myself. The hours of operation currently for the showroom are Monday through Saturday 9 AM to 5 PM which was conducive to our needs to both come look at colors and brands. We went from a dark color carpet that came with the house that was holding up well,but probably really inexpensive as we redid whole room to refresh it, so new carpet was a must in a lighter tone. I had read about owner Traci previously,but I think there are new owners ( Kenny? & Janet?) ,but since this was my first time using this carpet company, I wouldn't know any difference other than the job from start to finish was exactly how I expected it to go. Final payment or deposit can be made with a debit card- no extra fees. I wanted to support a local business and had heard good things about this company so I didn't even get another estimate from anywhere else. So I have no idea if their price is low, middle of the road ,or high . They have all different types of carpet for most budgets. Their business card says they do carpet, tile, wood, laminate, showers, custom area rugs, luxury vinyl, and countertops. The name of the business has been around since 1991. read more

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Received the best advice and best product available per Traci's recommendations. We were able to floor the entire home and save money. We are thrilled with the new look! Thank you. Susan read more

Janet and her team did a wonderful job of putting together my carpeting project in my home. From start to finish everyone was very knowledgeable, professional, and most important... putting the customer first in every aspect of the project. A big Thank You to all for a job well done! read more

We decided to replace the flooring in the entire house three weeks before Thanksgiving . A combination of porcelain tile tile and carpeting. The job is complete and happy to say the pressure is off for the holiday. Of particular note; planning and logistics were superb. Thank you Traci. The entire crew was efficient and things happened fast. A+ to all. read more

Stopped in for the #smallbusinessahwatukeebingo and was really excited to find this place. The ladies here were so friendly and the selection of flooring was awesome. We are planning on redoing our bedrooms and will definitely be coming back. read more

I absolutely love Awhuatukee Carpets! They have the best prices around with a wide range of selections. All I had to to was describe what I wanted and Traci was able to match of my ideas with some lovely choices! The carpet is very high quality, and you will love the personal attention that you get from them. The installers were wonderful to work with and left my house very clean. I am a realtor and would recommend them to all of my clients! Whether its flooring or carpet you're looking for please give them a call. You will never be disappointed! read more

Ahwatukee Carpets - Carpeting Near Me - Phoenix, Arizona

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Thanks to Cade and Traci for our carpeting needs. We moved into a home that was in need of new carpets in our bedrooms. The staff at Ahwatukee Carpets made it seemless and easy. We love our carpets and would definitely use them again if we plan to do any new flooring in the rest of our home. Thanks! read more

What a fantastic experience. They had what I needed, at a fantastic price and delivered as described. I would highly recommend them !

Ahwatukee Carpets is a wonderful shop with a huge selection of flooring, kitchen cabinets and counter tops, custom area rugs and more. It's a locally-owned family operation that has served the East Valley for many years and it has remained in business because you can get the same products as you can at the big box stores for the same or lower prices -- plus you get personal attention! The owner, Traci, is great at helping you pick out the best products for your home and she even comes out to measure your house herself. Seriously. We've known Traci for years and she not only runs a great business she's also an active member of the community. If you are thinking of getting new carpet, tile or wood flooring, kitchen cabinets or counter tops, or even a custom area rug you should definitely stop by the Ahwatukee Carpets showroom. read more

We love Ahwatukee Carpets! We first did wood floors in our office. After getting a quote from Home Depot, I stopped in, looked at some samples, and spoke with Traci, the owner. She then came out and measured, and her quote beat Home Depot's substantially! The wood was ordered and the work done shortly thereafter. We loved her team's work so much (led by Tom) that we recently had our formal living/dining room done in the same wood. It looks GORGEOUS! I would give Ahwatukee Carpets more than five stars if that option was available, as we are so pleased with their work! read more

If you need have any flooring needs, you're doing yourself a tremendous dis-service by not checking out Ahwatukee Carpets!! The entire experience was the best I've had when buying new flooring. Traci & crew are awesome and the installers were great as well. Ahwatukee "Carpets" does way more than carpets too! We will be looking to them when it's time for our kitchen remodel. read more

Ahwatukee Carpets - Before and after... - Carpeting Near Me - Phoenix, Arizona

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Great place. Started with a big box store for carpeting 2 rooms. Long wait to get measured then another wait to order, then another call to schedule install. Always talking to someone over phone who knew nothing of my project. Walked into this store and dealt with one person, who came out the next day to measure. Had carpet ordered in a day and installed by week 2. Amazing service. read more

My new home purchase was a disaster from day 1, but there was one positive note. Ahwatukee Carpets replaced my flooring. It looks absolutely amazing! I would recommend them to anyone. read more

Finally decided to remodel our 2 full bathrooms and we hired Traci to do the tile work and install new counters. We did check out a few big box stores as well as other small businesses owners. Traci had great pricing and we had a good feeling right from the start with her. In the beginning stages she helped us pick out tile and counter samples. She knows her stuff. In addition, we got to take some samples home! That was great. Once the work got going she would keep us posted and inquire about the progress. Johnny and his guys were nice, professional, and did a great job on the floors and showers. A different crew did the counters & they look great as well. You can't go wrong with Traci and her team. We love our new bathrooms and wish I did this sooner! read more

We had carpet installed in Nov 2014 and could not be more disappointed in the carpet installation 2.5 years later. It is bunching up all throughout and just looks terrible. The installers even came out to redo their job and we still have problems. This area has had very little foot traffic as well. Carpet should not look like this just a few years later installed. Only giving two stars because they did flooring too. Different installers obviously. Stick with flooring if you go here. read more

We love our new carpets!!! We recently bought new carpeting from Ahwatukee Carpets. From selecting the carpet to the installation, Traci and her team make the process easy. She showed us a good selection of carpets that fit our budget and lifestyle. The carpet we chose looks great and feels luxurious under our feet. The installers showed up on time and were professional. They even moved the big pieces of furniture for us. We like our carpet so much, it makes us wonder why we didn't do it sooner. read more

Traci and her team at Ahwatukee Carpets came highly recommended when we tackled our whole house flooring redo! We were not disappointed!!! She was extremely helpful in product selection and design ideas. Her installation team (Tom and Dylan) were spectacular! Always on time and pleasant to have around. They did an excellent install. I had zero complaints with the experience and would highly recommend Ahwatukee Carpets for anyone's flooring needs. We are looking forward to our upcoming countertop project, also through Traci and her team!! read more

We loved working with Traci and her team for our new wood tile and baseboards! She has a great eye for design, but without being pushy. The install went as expected and she was in constant communication with us through the whole process. We are so happy with the finished product and have gotten so many compliments. Thank you! read more

I recently purchased carpet for my home and was extremely happy with what I chose! I went all over the city looking for a quality carpet at a decent price and Ahwatukee Carpets had exactly what I was looking for! Their team of installers were fast and efficient! I am very particular with everything I purchase, especially for my home and Ahwatukee Carpets came through for me! Their customer service was great! Both Marietta and Traci were very helpful and caring! I will be sure to go back to them again if I ever need any type of flooring! read more

Traci, Was very helpful from the beginning and never pushy. Her showroom had everything we needed. She even allowed my wife and I to take a rug sample from her shop and bring it to the new house. She sent us a rug and tile sample. Work was completed and even pulled a tile I didn't like and replaced it. Very happy with the service and how our new home looks with the carpet and tile. She also filled out a rebate for us to save more money. I would recommend and work with Ahwatukee Carpets again for sure! read more

What a great local one stop shop for your home remodeling needs! The design space is beautiful and there are tons of options to choose from, plus you get the expert design advice you may need if you are feeling overwhelmed or design challenged. read more

Traci guided us to exactly what we wanted in the showroom. We took the sample home and picked a color. Installers showed up right on time and were extremely professional and knowledgeable. The carpet was subtly directional and needed to be installed in a very particular way. The installers displayed the carpet each way so that I could get a feel for the room. Also, the installers took their time to match the seams for a perfect install. No rush whatsoever. This is as good as it gets. Locally owned business, you work with the owner (Traci), top shelf installers and competitive pricing. The showroom is a luxurious display of Ahwatukee Carpets' offerings. You absolutely won't be disappointed. read more

Ahwatukee Carpets owner Traci recently helped my older friend Harry replace most of the carpet in his house. The experience was great from start to finish! We were able to bring a sample board home to try and match the color of the one room that was not being replaced. Then we went back and met with Traci and finalized the color and grade of carpet. The sample board we had included two different grades of carpet, and Traci, since she had come out and measured, told us even the less expensive carpet would be more "plush" than the one room we were matching. We really appreciated her honesty in not pushing us to the more expensive grade when we didn't need it. She also helped us refine our color choice when onsite at the house. The carpet came in more quickly than originally estimated and was installed by a crew who were very polite, professional and thorough. And guess what? Traci was exactly right! The new carpet IS more plush than the non-replaced room, and the color matches perfectly. Harry loves his new carpet (and I do too). Thank you for everything, Traci and Ahwatukee Carpets! read more

I would wholeheartedly recommend Ahwatukee Carpets for your flooring needs. Traci and her employee, Cade, are the absolute best! Because Traci has been in the business for so long, she knows everything there is to know about flooring, and can provide recommendations to fit both your wants and needs. She has competitive pricing, a great selection, and is one of the kindest souls in Ahwatukee! My family loves Traci, Ahwatukee Carpets, and of course...our new flooring! read more

Tracy has done a great job making her store very comfortable and inviting. I like the smaller boutique feel to pick out my floor covering. Tracy and her team are very knowledgable about carpet, how it's made and how to care for it. I appreciate the service she gives compared to the big box stores where sometimes it's even difficult to find someone to help. read more

Wanted to support a local vendor...purchased carpet there on two occasions, excellent carpet and the install went okay. Boy was I a sucker....Traci's prices are 2 times the competition...before you purchase from this excessively priced flooring store, SHOP....you will be very pleased with your savings.... read more

I had a wonderful and stress free experience with Traci and the Ahwatukee Carpets team. They were all inclusive, cheaper and more available than Home Depot. Thank you so much for everything. read more

Quality business, great people from owner, manager and installers. Would use again and recommend them to anyone who is looking for home design products. read more

Traci and her flooring team pulled through in crunch time for us! They installed high quality tile in our house and they did a fantastic job! I strongly recommend them, they were professional, timely, and always delivered! read more

A special thanks to Traci and Marietta for the service they provided to my family when we made the decision to retile our whole house. The exceptional service, pricing, products and overall experience was great. We have used them on 2 additional homes since we did our primary residence and we continue to get the same great service. We will continue to use Ahwatukee Carpets for our housing needs and will definitely recommend them to others. In addtion, we were very happy with her installer-Ivan who has done all three of our places now. It takes a lot to please my husband when it comes to quality craftmanship and we have both been very impressed by the quality of the install. Thank you Ahwatukee Carpets and thanks also for the great suggestion of doing the bricklay in our home. We LOVE it!! read more

Wow!! This carpet store is the ONLY place I will ever go for my flooring needs. Incredible staff and they do such an amazing job! Everyone there is so knowledgeable and if you want it done RIGHT, you must go to Ahwatukee Carpets. Additionally, Tom is absolutely amazing in terms of installing my new laminate floors. I just could not be any happier with this place of business. Kudos to you Traci and staff for the wonderful job you guys do!!! read more

Trust Traci! She won't steer you wrong! Our flooring put in last year is beautiful. Not only is it high quality, but Traci's design advice saved me tons of time and frustration at a warehouse consolidator....try getting someone to advise you about the details there! She was even available to help with baseboard selection, a finishing touch I overlooked. Posts related to saving a buck at the warehouse should see the botched work that the big HD Home improvement store made of our door installations! You get what you pay for and new flooring is such an investment that you shouldn't cheap out. read more

Excellent experience and amazing final product. Traci was a pleasure to work with and always followed through on her commitments. Tile installers Johnny and Julio did excellent tile work! I would highly recommend this business and I plan to do work with them again in the near future! read more

I chose this place because of all the great Yelp reviews and Traci really did live up to all the praise. I rated it so poorly because the installation was horrible. If you are installing the carpet or tile yourself, then I would recommend, but if you are having it installed; I would hesitate (or ask them if they fired the crew who did "Karen's" installation, because I would not want anyone to have to deal with what I did). I purchased the carpet two months in advance because I was getting ready to move to Phoenix and wanted to have my condo all set before I arrived. I had a trip planned in December, so had plenty to time to schedule the day I needed and the time I wanted (first appointment 8 AM - 9:30 AM arrival). The day arrives; I am up and ready by 7:55 AM.....time keeps ticking....by 9:30 I realize that they are NOT going to show up. Unfortunately the carpet store doesn't open until 10 AM, so I've basically just wasted two hours without even a phone call. Bear in mind, I had confirmed the appointment a couple of days prior and it was all set. Finally get through to the store at 10 - tell them the installers are a "no-show". They call the installers; call me back and tell me they "had a flat tire." Of course the installers had my cell phone number because it's a gated community and they would need to call when they arrived, but they didn't bother to phone me. I ask "when are they coming" (side note - I had a job interview at 11 AM that day because I was moving here looking for a job). The installers finally call me around 10:15 and say they will arrive around 10:30 - when I ask them about the flat tire, they say "what flat tire?" So, someone is lying to me. They arrive - I show them where to park and where my condo is and they literally spent about 10 minutes arguing with me that my condo is too far away from where they have to park? WTH? It was not a secret I was in a condo. I seriously thought they were just going to leave (in hindsight, I wish they had). They finally, begrudgingly, start - I barely make it to my interview. When I return about 90 minutes later, they haven't started because they are asking me what direction to lay the carpet (it was all one color - I didn't even know it had a direction). Then they tell me that Traci measured wrong and they would have to change things around. I found this in very poor taste; you don't insult your Manager in front of a client....I called Traci at this point because I didn't realize I had to make decisions. She said I didn't and called them back. It took them 6 hours to carpet 2 rooms - I don't know if that is normal, but it seemed long to me. When it was finally time for them to leave, they informed me that they couldn't/wouldn't rehang my closest door because it no longer fit? I was somewhat aghast - called Traci and she said it would have to be shaved down to fit - this was the first I was hearing that I would need to have a maintenance man on standby. Traci was great and arranged (at her cost) to have her maintenance guy come out a few days later to shave the door and rehang it. Then the installers notified me that my FRONT DOOR would no longer close. When I asked "what do I do" they literally shrugged and said "not my problem." NOT THEIR PROBLEM that I couldn't shut my front door. With great shoving, I finally got it closed, but then it left dirt marks all over my new carpet from the door bottom. Who leaves someone's house with a front door that won't close? They also left my house a mess. They vacuumed the new carpet, but after they left, I found that they had left all the tape and wrapping from the carpet on my patio so I had to clean it up and they left a lot of debris in my bathroom. Traci deducted $100 from my final bill because she was going to send a carpet cleaner (I had already purchased cleaner and handled the front door myself). I did not receive any additional deductions for my time or the sloppiness / rudeness of the installers. Maybe the installers had an "off" day or maybe they weren't the "usual" team, but this experience was one of the worst I have ever experienced in customer service and home repairs, and I've owned homes for numerous years. As stated earlier, if you are purchasing from them, it is good - just don't get anything installed. read more

Carpet buying made easy, wow! The owner was a delight and really assisted me in finding what I was seeking. She really listened to the customer. She came out, measured and delivered on time, as promised. The installers were extremely professional. They inquired and assisted with the best direction to lay the carpet and did a beautiful job hiding seams. They were very neat, leaving my home clean tidy and were so careful with my furniture. Please take the time to visit Ahwatukee Carpets if you're in the market for flooring of any kind. It won't be a wasted trip. read more

I found Ahwatukee Carpets by reading Yelp reviews. I am so glad that I did. I love my new floors! I had laminate flooring and carpet installed so I had two different groups come out. They all worked very hard the whole time here. They took very good care when moving my furniture. I love the fact that Traci, the owner, called after it was all installed to make sure everything was what I wanted. That is something you would not get with a big company. Great experience! read more