Don't waste your time or money with this insurance agent Jacqueline, S BREGER. She is…read moreunprofessional unresponsive and a total disgrace of an insurance agent. My husband and I have been waiting over three months for a refund check when we canceled our homeowners policy on June 9th.

Lysa was an awesome help to my clueless teen self! I had no idea where to even begin when getting…read morecar insurance, but she was amazing in providing great customer service and helping me step-by-step in the process. 10/10 she made another loyal customer with State Farm! -Carmen kassing

I thought I had great service too from Mark Slepak's office until they don't understand that when a…read moreregistration gets suspended by DMV, DMV doesn't notify you when your registration lapse. So it's obvious that the VIN numbers were correct when the VIN # were interchanged because nothing flagged on service Arizona DMV. But when the VIN numbers were reinputted is when they made the error in one of my vehicles VIN number. So when Mark's office fixed the VIN numbers, somewhere along the line they goofed up on one of the VINs and that caused a lapse in my insurance, a suspension of my registration, and a $50 reinstatement fee. It was evident and admitted by one of the office employees that it was their office or the company's fault for the VIN number being incorrect, , aforementioned. I gave them the website that MVD said went into place at the first of 2025 this year, so they could update my start date, so the suspension could be added to about the fee. I was told they were refusing to fix this and stuck me with the reinstatement fee. I've been around and I know how corporations are and this shows the true colors of State Farm and not taking responsibility for their own error.

I have been with State Farm for such a long time!! Through renters insurance from our first…read moreapartment, to auto on our different cars and home owners insurance for our first home. I have always been helped by sherry Jacoby! She is always so helpful, knowledgeable and available when I have questions or need anything! I have had nothing but a great experience through State Farm and sherry Jacoby is a huge reason why! She is a wonderful thoughtful employee and always does and amazing job with communicating and finding us the best options for our family to save money! Thank you so much for the wonderful experience and look forward to continuing in the State Farm family!

Got a flyer from Saybe about insurance, gave her a call, and she picked up right away, super…read morefriendly and really knowledgeable. I'm glad I reached out because I was able to switch to a nearby office and even get a lower price, pretty much like what was on the flyer.

I received a letter from this agency (Saybe Portillo), personally addressed to me with my name,…read moreaddress, my home information, date built, square footage, etc. The letter further broke down all of my coverages and knew it was time for renewal. The letter provided me my estimated annual premium of $878.20 I called Saybe Portillo to obtain this insurance. I got an answering machine and left a message. The next day I received a call from a different person (Maria) who told me that it was just an estimate and she would get me the exact amount. She came back on the line, provided me some slightly modified coverages ( no major differences, except one with about a third less coverage) then told me my premium would be over $2800! I had received this offer ($878.20) two days prior. She could not explain how it could be over three times that amount now......bait and switch! Very disappointed!

I've held several different policies through Katie Campbell's office for several years now and have…read morealways received excelled customer care service. Emails and calls are always returned in a timely manner. The staff are always very professional, helpful, and resourceful.

Called a week and a half ago to have a car replaced with a new vehicle. Account still has not been…read moreupdated with the new vehicle, still is showing the vehicle that has already been traded in. Called several times as to why in the world of technology why this process seems to be so difficult, was informed by office staff it could take several weeks. Just stopped into the office to check on the status and was told the MSR price of the new vehicle was still needed which i called over a week ago and provided that information with Mary. Still no updated account and still no new insurance cards, but State Farm was quick to send me a new tracking device. Why where they able to process that so quick? Time to start shopping around for some quality Customer Service.

Michelle is great! always talks straight to me and is very competent. if someone os looking to…read moresave money call her.

Used them for years. Rebecca is the best. Had some issues with hail damage and she took care of…read moreeverything. Always looking for the best insurance for the best price. Highly recommend.

Erik Lund - Hands down one of the best insurance agents I have ever had the pleasure of doing…read morebusiness with. He took great care of me when I bought my home back in 2010 by not only making sure I received everything I needed and then some, but for a rate that did not break the bank and included everything else that others also offered, except for alot less! I just recently contacted him because my auto insurance rates were once again going up and this time by $17! This after it had gone up around $3 or so the year before. Since nothing had changed i.e. no tickets, no accidents, etc. I didn't quite understand. So what did Erik do? Work his magic for me once again. He got me the exact same policy at a different agency for $27 less a month. SCORE!!!!!!! He knows how "special" I can be as a client so if he can put up with me, I know can handle anyone. So if you are in need of home, auto, or life insurance, contact Erik Lund immediately. You will not be disappointed.

Upon the recommendation of a friend, I got in touch with Frank Sidoti with Sidoti & Pawlowski when…read moreI was shopping around for new insurance. There were a few challenges I was dealing with, but Frank was absolutely wonderful to work with. He explained all of my options and went out of his way to figure out what would work best for me. I had been with a national insurance company since high school and had never even considered exploring other options, but thanks to everything he did, I was able to get exactly what I needed at a fair price. Thank you, Frank!

Cody and Amy Jorgensen are the epitome of professionalism. We are at the point of needing…read moreinformation about Medicare and all of the intricacies of picking the right fit for us. We attended their Medicare 101 seminar this evening. They had it at the Westside Blues and Jazz Nightclub. It was about an hour long presentation. They were very thorough, answered any questions we had. Courteous and Personable. Once we visit the Social Security office, then we will set up some time with Cody and Amy to finish our selections and be all set with the next chapter of our healthcare journey. We are also going to be able to go over Mom's current plan and make sure we have all of the correct coverage for her with her current plan. A representative of ArchWell Tawana Henderson also gave a presentation about ArchWell and the services they offer. ArchWell sounds like a great organization and we are definitely considering them for our primary care facility. The employees of WestSide Blues and Jazz club were all very kind and more than happy to make sure we had drinks and food during the presentation. We weren't hungry at that time but they boxed up some food to-go for us. We will be reviewing that on their site. We look forward to going back to the West Side Blues and Jazz club with the 2 free entry passes that they gave us for attending the seminar. All in all, a great night and now we feel very prepared to move forward with Medicare.

Working with Jorgensen Family Insurance was hands-down one of the best decisions we made for our…read morefamily. Instead of rushing through plan options, our agent, Amy, truly took the time to get to know us -- our doctors, our budget, our kids' needs, and even our long-term goals. It never felt transactional. It felt personal. Health insurance can be overwhelming, but Amy broke everything down in a way that was easy to understand and made sure we felt confident in the plan we chose. She asked thoughtful questions we hadn't even considered and made recommendations based on what was actually best for our family -- not just what was popular or easy. What really set Amy apart was her availability and responsiveness. Whether it was a quick text, a phone call, or a last-minute question during enrollment, she was always there. No long waits. No confusion. Just clear answers and genuine support. On top of all that, Amy brought a warm, friendly touch to the entire experience. You can tell she genuinely cares about the families she serves. It's rare to find someone who combines professionalism, knowledge, and heart so seamlessly. If you're looking for an insurance agency that truly advocates for you and treats you like family, Jorgensen Family Insurance is it. We couldn't recommend them more highly!

Problem with your response is that there was never to have been a renewal or a payment in the first…read moreplace.....there is where lack of communication and follow through created a big problem.

I really appreciate all the help and support from Alecia , Heather and Emily. They are wonderful to…read morework with and are always there for me! I would highly recommend Stillwater Insurance!!