Absolutely ridiculous. I called because my insurance referred me to him, and after holding for 10…read moreminutes, they told me: "I am sorry, but Dr. Chow does not take new patients because Covid unless another Dr. referred you to him." A few minutes before, they asked for all the information about my insurance, and then they decided if they wanted to take me or not. Very discriminatory and unfair. I have great PPO insurance. I don't understand which requirement this doctor takes into consideration. Also, just because there is Covid based on his point of view, we don't have the right to have a doctor!?!?? Terrible service. Avoid this greedy doctor. He does not care about patients.

Great PCP! He personally calls when there is something out of range in your test results that…read moreconcerns him: daytime, nightime or weekend. During appointments, he takes the time to answer all of your questions and he poses questions that are meaningful instead of rote. No rushing patients out the door. When something was wrong with my meds his staff stayed on it until insurance covered his Rx. He makes sure that his staff goes out of their way to get patients what they need even if it takes a little extra time with the insurance company. High standard of care in this practice. Dr. Chow gets things done without being arrogant and it's refreshing! He's gone out of his way to deal with my rare disease. Great bedside manner! Again, a great PCP/internist!

My experience with the surgery coordinator, Cecilia Contreras, was very disappointing…read more I contacted the office after receiving approval for my second inguinal hernia surgery authorization to understand the next steps in the process. When I originally met with the office, I was told that if I was busy, I could schedule the surgery later and that I had flexibility regarding the timing. I also experienced difficulty reaching Cecilia directly. On multiple occasions when I called the office, she was unavailable, which made it challenging to get timely information and assistance regarding my care. For that reason, I was surprised by the way I was treated during my recent phone call. Instead of receiving guidance and support, I felt blamed for not scheduling the surgery sooner. Patients may have personal, family, work, financial, or health-related reasons for postponing a procedure, and I felt those circumstances were not taken into consideration. What concerned me most was the tone of the conversation. I felt that Cecilia Contreras was rude, dismissive, unprofessional, and unnecessarily confrontational. As someone whose primary language is not English, I was doing my best to communicate and understand the process. Rather than helping clarify the situation, the conversation left me feeling uncomfortable, pressured, and discouraged from asking questions. I was told that if I planned to continue with the office, I needed to schedule the surgery, and if not, I should say so immediately. This felt more like pressure than patient care, especially considering that I had previously been told I could schedule the procedure when my circumstances allowed. Communication was often incomplete. For example, when my follow-up appointment was scheduled, I was given the date but not the time and had to ask for it separately. The call also ended abruptly without the level of courtesy and professionalism that patients should expect from a medical office. Scheduling surgery is a significant medical decision, and patients deserve to be treated with respect, professionalism, and understanding. Unfortunately, this interaction caused me to lose confidence in moving forward with this office, and I have decided to seek care elsewhere. I hope the clinic reviews how patients are treated and improves communication with future patients.

Horrible the surgent is horrible the receptionist is horrible how is the office still open..the…read moresurgent seems confused about his job."I'm like they sent me here for you too look at my cyst and surgically remove it he sent me to northridge hospital across a street and the doctors at Northridge were telling me "why didn't he remove it?" I'm there confused like i know right..for 3 months this office gives me the run around but I'm not going to lie when I read the yelp review of someone waking up with no nipples and permission was not granted for that I'm glad I didn't have my procedure with this surgent..GOD bless everyone who goes to this office and also for the dumb receptionist lady you guys don't take her bullcrap she's in sync with that surgents bullcrap and will try to make you look like your the one forgetting appointments or not following up karma is coming for you guys and don't feel sorry for you guys

The receptionist and nurses are so sweet and caring.. defentitly recommend it they always take me…read morein as a walk in .

We love Dr. Kim! She's so knowledgeable and experienced. She works so hard for our family and has…read morehelped our kids grow healthy and happy.

Really caring staff Always on time…read moreDr Kerner is amazing at diagnosis and treating people

Dr. Mark Kerner is the best of the best. Love him, his work and his staff…read more Linda antico.

She mismanaged my kidney stones for years before I found a better urologist. She knows absolutely…read morenothing about necessary diet changes to prevent them. She has a pleasant enough demeanor at first, which tricked me into thinking she was attentive. She's just another gaslighting doctor.

While Wallner comes across as quite professional, she lacks one iota of caring. I was referred to…read moreher after hospitalization for kidney failure following a knee replacement. The testing done in her office seem un-extra ordinary although the ridiculousness of feet dangling on a commode that pinched my ass/thigh in a meat-locker cold bathroom, I was expected to empty my bladder. The outcome was not as I'd hoped, but being the good soldier, another foley catheter was placed. Two more weeks, testing by nurses, doctor only poking in her head to give doom and gloom reports, I finally was catheter-free on a Friday. On Tuesday I wrote in portal that I was having discomfort and wanted to know if was just normal healing. After two more posts since there was no response, I finally called, but first had to get past a receptionist that was trying to blow me off... then to a nurse... at 5:30 Friday night the doctor called me back... advising to take antibiotics I had left over from knee surgery without a test - and to come in on Monday for testing. Two weeks on Keflex antibiotics, no change in symptoms. Finally a urine culture. Three bacteria's growing. But this is how I found out... I happened to check email on Saturday to discover test results in portal. Not knowing what I was looking at with the red exclamation points attached to the bacteria's I was quite concerned. Texts from CVS now made sense... a new prescription of CIPRO was waiting for me. I began - but fortunately having read the paperwork that accompanied that informed me of dangers with other drug interactions as well as dietary concerns with the medication, and of tendon ruptures taking CIPRO (!) especially that I was in PT from knee replacement. Now PT would not do many of the modalities once they were aware of the CIPRO. Note to all: Read those damn things when they're given to you! On Monday I called Wallner's and once again, getting past the receptionist to a nurse, I'd finally said my piece about how things were being handled. Wallner called me back - and this time, patient blaming me (symptoms still not relieved) that I was not emptying my bladder or drinking enough water. I'd had enough. I stopped her and set her straight. What does she do? Adds another five days of CIPRO! Still no relief of symptoms, she wants to add more CIPRO... and something for my pain. States in portal that maybe condition isn't bacteria related after all - come in for more testing. I ask in portal what she's thinking... declined both meds... Radio silence again. I am now in the hands of a new team who are genuinely curious and concerned for me and my condition. While Wallner may be good (fair?) for some, she's not someone I would ever recommend. In fact I'd say, run the other way. If you are someone who believes that throwing antibiotics at something - even when they're not working or having been tested beforehand, then she's your gal. If you want to be ignored for days, then that's troubling. If you want to see nurses with the doctor poking her head in to deliver cryptic news, then she's your person. Personally, I want someone who shows their concern, carves out time and is curious to get to the bottom of things. Wallner, in my case was surely not that doctor. Good luck with whatever is going on with you... you will need it with Wallner.

Very considerate! Followed up on me for after visit results and very professional too! Only problem…read moreis you have to wait too long to see him!! Wont allow me to put stars in on this application! I would rate him with four stars

Dr Osman really listens and responds with kindness and professionalism. I've been his medical…read morepatient for the past fifteen years, and he has always provided excellent care. In addition, for the past several years, I've been going to him for laser treatments for rosacea and sun spots. He has given me superior results over the many med spas that I had previously tried before I was aware that he also does cosmetic treatments.

Absolutely miserable level of service. The staff present range from nasty to seriously…read moreuninterested. They will demand that you set your schedule months ahead of time and promptly change the date on you with an after hours voicemail and leave you no options. They pretend to care for soon-to-be mothers but can't pick up a phone to answer simple questions. Suck it up and pay a deductible for anything else in the world.

Katy- (ER nurse)was very attentive and kept me informed during my husband time in ER…read more Carlo, Noel, Amy, Rachel, Sarah, Pavan, Leslie- (nurses) ( cna's) Martha, Winston and Anjanette ( RT) - during my husband stay as he recovered from shortness of breath,.hypoxia and as he waited for his placement at a long-term care facility his care team in the Farr tower was great and very skilled at what they do. They were able to answer my questions and if there were barriers they were able to addressed it. My husband also had a team of doctors Dr. Ebneshahidi, Dr. Bakhtary, and Dr. Atabaki.

Being in the hospital is never a fun experience but I was given excellent care here by so many of…read morethe nurses, doctors and staff over my week long stay. On a totally random basis, I had a drop in visit by the hospital president and he even gave me his business card which I thought was a nice personal touch I hope I don't see these folks again soon, but if I do I am confident that I would continue to be well cared for

My husband needed to go to Urgent Care a few days ago. Below are his comments…read more Doctor Gluzman did a remarkable job in examining, testing, diagnosing, and giving medication for my problem, all on the same visit! He explained my potentially significant problem and what should be done to improve that. Thank you, Dr. Gluzman for your professionalism, expertise, and very caring attitude to an extent I had not seen before in other physicians.

Best urgent care I have ever been to. They have such an amazing/caring staff of women and Dr. Eli…read moreGluzman is amazing he's very patient, informative, and caring and they all make you feel comfortable coming in for whatever embarrassing medical thing you might need. I was in and out in less than 30 minutes. Highly recommend this Urgent care to everyone please go here. They have a spacious parking lot or street parking. Only note is they do not take insurance it's all out of pocket but very affordable.