I had the absolute privilege of bringing some of my most cherished items with me into Joe at Joe's…read moreShoe Repair and was greeted with one of the friendliest and honest people who I have had the honor to make the acquaintance of. I brought with me my leather bag from #Zara Man which needed the main zipper replaced, a knife which was hand made by my father in law in Norway which had a sheath made of some pretty thick leather which needed to be stitched up but in such a way as to accommodate the knife and handle which was made of a combination of mahogany an reindeer antler, and finally what I call my "guns", which are a discreet under the arm leather set of holders for a cell phone on one side and cards, money, passport, etc on the other side which is zippered and needed to have the zipper replaced. Made by #Age, this is a piece of my attire which I have worn daily since I purchased it 4 years ago. I didn't have the cash on me to pay in advance so I told Joe that I would be back before closing to pay for the items that I dropped off. He gave me the expected wait time of one week for pickup which was perfectly reasonable for me. After returning from picking up the cash to pay him an hour later, to my delight, Joe had already hand stitched the sheath of the knife, no easy task as the leather is extremely thick and hard. The knife fit perfectly and snugly in the sheath and the stitching job was perfect with the thread matching the leather to a tee. I paid for the items and watched another satisfied customer trying on his leather shoes which Joe had stretched perfectly to fit the customer's feet. The other customer could not have been more pleased and was going to be bringing in another pair of shoes to get the soles replaced. To my delight, two days later, I received a call from Joe and he told me to come and pick up my bag and my "guns" as they were ready. Not a week later, 2 days! I immediately hopped in my car with a shoe which needed to be glued together and the knife which I wanted to have a belt loop attached to it so I could wear it while at the cottage. When I got to the shop, I had the pleasure of meeting Joe's grandson who in Joe's words was even better than him.... Joe had a shop in Toronto for 27 years prior to opening his shop here in Ottawa 6 years ago and from my experience, he is bar none the best leather worker in Ottawa by far and extremely reasonable, affordable and fair when it comes to pricing. If I could give him 10 stars, I would. In addition, the shoe which I brought in and the knife sheath which I wanted a strap for, Joe fixed on the spot for free, I didn't have to wait and I thanked him and his grandson by buying them coffee. My next visit to them will be with my 20 year old #Timberland leather shoes which need new soles and a good revitalization. I have no doubt that Joe is up to the task!

I've lived in this area for almost 3 years and I never noticed Joe's Shoe Repair before one morning…read morethis week as I passed it while riding the bus to work. I saw the sign: "Key cutting". I needed a couple of spare keys cut, so I visited it yesterday. Joe repairs shoes, boots, bags, zippers, replaces watch batteries, cuts keys, has laminating services, and takes passport photos. Joe is a friendly man and stopped what he was doing as soon as I walked in and greeted me. I handed two keys to him and he quickly cut the duplicates for me. A couple of minutes later they were done, I paid him, and I was on my way. Unfortunately, when I got home I discovered one of the keys didn't work. It didn't even fit the lock. His store is only a few minutes walk away, so I went back and explained the problem. He looked at the keys and realized immediately what the problem was. He had accidentally used the wrong blank key for my duplicate. It was the same shape, but not the same number code. Hey, I learned something new. :) He apologized, cut a new key for me, apologized again, and I was on my way home in no time.

Service is excellent. Staff is very helpful and knowledgeable. Ambiance is comfortable with plenty…read moreof seating. Pricing is competitive, and it was easy to find a shoe for my oddly shaped feet. Also got fitted for orthotics that are made from scratch on site. I have to admit that I felt a little out of place, as I'm predominantly English speaking, and the language of choice here is French.

Don't bother to go to Cordonneries Regional on St-Joseph in Orleans. You will pay full price for…read moreyour shoes ($395.50) and there is no return. The gentleman who does orthotics and repair shoes, he is so rude, insulting, there is no word to describe that man. I went there to buy sandals and wanted to make sure that my new orthotics that I would get the next day and sized to the sandals by Dr. Greenberg Podiatrist who is the No. 1 doctor in Ottawa. This man at Cordonnerie Regional start putting down Dr. Greenberg Podiatrist. Even after telling him that Dr. Greenberg basically save my feet after starting to make my orthotics two years ago. He said its because you did not come here for your orthotics, looking at my old orthotics he said you see this is not the way of doing orthotics, he was so frustrated because I kept telling him how Dr. Greenberg did an amazing job on my orthotics. I was going to buy those sandals but then he start telling me that I could not even get a credit note if the orthotics wouldn't fit in the sandals. When you have problems with your feet, you need to turn to an experienced doctor of podiatric medicine who listens and responds ... an experienced podiatrist who knows the field and can effectively diagnose and treat your needs ... a friendly practitioner who counsels you on the best ways to maintain and improve your health. Certainly not Cordonnerie Regional! If there was less than 1 start that's what he would get.

This gentleman is a magician with shoes, and other items like leather belts and purses. I brought…read moreall of them in to him, and he is fast, friendly, and does phenomenal work. He also does not charge an arm and a leg. He's the best in the city.

I absolutely love this place. The guy who works there is really efficient and let me tell you...the…read moreplace is cheap. And they can resurrect anything. Have you walked through slow, sleet, hail? Not an issue. Your shoes will be looking as good as new in no time. And if you are for whatever reason looking for a shoe polish for your burgundy brogues or whatever other random colour of shoe that you own (?) you will definitely be able to find it here. Same with all manner of shoelaces and insoles.

i brought pair of Prada shoes for soling David did…read morefantastic job, he is my man for fixing shoes

Did nor know it is a chain. There is a new man at St. Laurent Mall. He does not know anything about…read morethe man that us to work there a number of months ago. Was so good so my husband decided to go any get 5 keys cut for our home. 2 work. Got a second one done and it worked. 3 cut today and not one will work. Never going back there. Perhaps will drop off the useless ones. Says should have the original key and a new lock could be put on the door.

Josef Haddad is a great shoe repair artist. I'm grateful that he's always willing to go beyond the…read morecall of duty and repair various non-shoe articles that I bring him, such as broken cross-country ski boot bindings, ripped ski bags and torn ski gloves. What a great resource he is to have in the neighborhood! Great service with a warm smile!

Bytown Shoe Repair is excellent! I am not a frequent review writer, but I was so impressed by the…read morequality of work and the customer service I received that I wanted to leave a review and tell other people about this great shop. I went in needing a repair to a pair of leather sandals. The owner, Mr Haddad, did the repair for me immediately while I waited. The repair saved my favourite pair of shoes from the trash bin and was very reasonably priced ($15 inc tax). Mr Haddad has been in his shop for the last eight years and runs a fantastic independent business. He clearly knows his trade very well and is part of the Market neighbourhood. Like many small businesses, his shop took a serious financial hit during COVID-19. I understand it is now starting to recover, but slowly. I would highly recommend BSR! Thanks to Mr Haddad for such a great experience.

Le meilleur endroit pour entretenir mes chaussures à Gatineau !…read more Je ne peux pas assez recommander la cordonnerie "Chez Gerry 1958" à Gatineau. En tant que résident de la région de l'Outaouais, je considère cet endroit comme une perle rare pour l'entretien de chaussures et d'accessoires en cuir. J'ai fait réparer plusieurs paires de chaussures ici, et à chaque fois, le travail a été impeccable. Philippe, le propriétaire, est un véritable artisan du cuir, et ça se voit dans chaque réparation. Les chaussures que je pensais irréparables ont été ramenées à la vie avec soin et précision. L'une des choses que j'apprécie le plus de "Chez Gerry" est leur engagement envers la transparence. Ils documentent chaque étape de leur travail, et cela vous donne une grande confiance dans le service que vous recevez. Vous savez exactement ce qui a été fait pour vos chaussures. Le service à la clientèle est également exceptionnel. Le personnel est amical, compétent et toujours prêt à répondre à vos questions. Les délais sont respectés, et on sent qu'ils sont vraiment passionnés par leur métier. De plus, la cordonnerie est facilement accessible, et les heures d'ouverture sont pratiques pour ceux qui ont un emploi du temps chargé. En fin de compte, "Chez Gerry 1958" est bien plus qu'une simple cordonnerie, c'est une véritable institution à Gatineau. Si vous avez des chaussures ou des accessoires en cuir nécessitant des réparations ou de l'entretien, ne cherchez pas plus loin. Vous ne serez pas déçu par la qualité du travail et le service exceptionnel que vous recevrez ici. Je suis fier de soutenir cette entreprise locale et je continuerai à faire confiance à "Chez Gerry" pour prendre soin de mes chaussures en cuir. Merci pour votre excellent travail !

From the owner: Chez Gerry 1958 is cobbler shop dedicated to shoe restoration, with a particular emphasis on…read moreGoodyear welt footwear. Located in Gatineau, Québec, Canada, it is recognized as one of the province’s leading cobblers. The business excels in refurbishing and offering high-end luxury shoe brands, including Red Wing Shoes. Philipe Moreau Latreille, a master cobbler and owner of Chez Gerry 1958, one of the best cobbler shops in Canada. What marks this shop is its superior craftsmanship and clear pricing. The owner actively engages with customers on social media platforms such as Instagram, Facebook, and YouTube, providing transparent updates about his restoration techniques and deep knowledge of Goodyear welt products.