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    Joe's Shoe Repair

    4.8 (6 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Joe's Shoe Repair

    Shoe cleaning

    Shoe repair

    Shoe resoling

    5 More Services

    Shoe shining

    Watch cleaning

    Watch part repair

    Watch part replacement

    Watch seal testing

    Joe's Shoe Repair Photos

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    Recommended Reviews - Joe's Shoe Repair

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    3 years ago

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    9 years ago

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    7 years ago

    Prompt and effective service... great to see that craftsmanship is still alive and that we don't have to throw out and buy again

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    5 years ago

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    7 years ago

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    8 years ago

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    The Watch Clinic & European Jewellers

    The Watch Clinic & European Jewellers

    (30 reviews)

    ONE I had a small 1940s-1950s mechanical desk clock repaired…read moreby this shop. The estimate was $80. I was called just before Christmas and told it was ready. I was away over the holiday and back mid January. I did not go in and got a call late January by the woman who works at this shop. She got angry right away, insulting me and yelling on the phone that I was using them, that I had no right to do business this way, etc. This made me afraid what she might do in person. I finally went in early February to pick up the clock. The woman then was another person... fawning and smiling, apologetic about her previous outburst, and so on. Of course no one would trust this jekyel-hyde like behaviour. This person should not be working with customers. Her emotional management is that of a child and she needs help. To take out one's personal problems on customers and strangers is just sheer narcissism. I sympathize as a human being, but not as a client. From other reviews, it seems to be a pattern. Secondly she charged me $120. I was not informed of this change before coming to pick up the clock. This is a 50% hike in what I expected to pay. I was not provided with any itemized list of time or expenses. Like another reviewer said, I just picked up the clock and got out of there, not wanting to deal with this woman any more. It is my impression that the older man--who is the bona fide clock-maker and knowledgeable and experienced in this shop--is excellent at what he does, as is his assistant, Fernando. But he is in the control of a mentally troubled manager in his daughter, who acts as "business manager," and is deeply disturbing to deal with and has a paranoia of being ripped off, who over-charges in what ever way she can get away with... TWO We had a 1850s carriage clock repaired by this shop. It is a family heirloom of my partner's, made in France, and used by the family of Florence Nightingale. It came from my partner's grandmother. This clock had not been maintained, and though it ran, it did not keep time and did not ring. So I remembered the excellent older man who is the chief clock-maker in this shop, and told my partner that the clock would be safe with him. My partner brought the clock in for an estimate on cleaning and repair to make it fully functional. When he took the clock out, there was much ooohing and aaahing. This is a clock that is, it turns out, quite common, in fact, and only 8" high by 5" wide. For this estimate we were charged $250. I get it: the clock has to be dismantled and checked for problems. It was worrying though. Fernando, the partner of the older Hungarian owner, was put in charge of the project. When the estimate came, it was $1200 to completely re-furbish this old gem of a clock. My partner gave this a thorough think, and decided to spend the money, because the clock was an heirloom and he was keeping it for his family and because he had fond memories of it from childhood. Two years later, the clock does not run properly. It has always run fast. And stops mid-week. To get it going once it's stopped requires us (once winding it) to shake it and let it run dead about 12 times. After this it begins and keeps going for a week. We are hesitant to go back to the shop to have it looked at for fear of being charged another several-hundred dollar charge just to look at it. To argue against any further charge might bring on the hell-hounds, and a yelling and demeaning freak-out by the woman "manager."

    One experience i had there. I paid about 530 to get a Swiss chronograph watch repaired. The man who…read moredid the work, Vivians father offered to buy it back from me , for about half of what i just paid to have it repaired. I am glad they are closing so they cant keep on with doing what they do to people. a 1.5 rating on yelp says alot about them.

    Howard Fine Jewellers  - Rolex Explorer 2

    Howard Fine Jewellers

    (12 reviews)

    Frank from Howard helped me decide on my new Rolex. He was…read moreextremely helpful, professional and friendly. Every one at this shop is friendly. Thanks Frank!

    On 21 June 2025, I had a very disappointing customer service experience at Howard Jeweller in…read moreOttawa when I brought in my Vacheron Constantin Watch for a very simple battery replacement. Upon arrival, I was asked what needed to be done, and shortly after, the Watch Repair customer service Manager came out to speak with us. I was informed that the watch would need to stay in the store for a couple of days, which I found surprising considering it is an extremely high end luxury timepiece. I was not comfortable leaving it behind and politely asked if we could book an appointment for a specific time for the battery replacement so I could be present while the work was done. This is something I had successfully arranged at Howard on the same watch two different times in the past before. Rather than understanding my concerns, the manager became defensive and continued to repeat the cost of the battery replacement -- a price we were already prepared to pay. She also asked what I had paid in the past for the same service. I explained that I had previously replaced the battery at their former location about nine years ago for approximately $40. She insisted I was mistaken, despite the fact that I had actual receipt proof. She claimed I had only paid the regular battery replacement fee and not the luxury battery price. As a customer service manager, one would expect her to be clear on pricing and to show respect for a returning customer's knowledge and prior experience -- especially when that experience predated her time at Howard. After finally stating that the cost would be $150, which I was willing to pay, she added that there would be a rush fee if I wanted it done the same day. This seemed unnecessary, especially since I had already said I was happy to come in at a time that would work for the technician. She said she would check his schedule, but instead simply swiped her finger across her phone and closed it, which I found quite odd. Rather than arguing with a client, why not just check the schedule and provide an appropriate time? The situation escalated very quickly when I reminded her that there was no rush, as I was coming in based on their technician's availability. At that point, she started raising her voice and banged the Vacheron Constantin watch on the glass counter and told me to leave the store, adding that we were not welcome back, something as I have no intention of returning after such a horrible treatment. The entire experience was unprofessional and frankly shocking, especially compared to the service I received years ago at their previous location. The former repair manager and staff were respectful, knowledgeable, and valued customer relationships. These are qualities that appear to be completely missing in the current staff. I left the store feeling very disrespected and disappointed. Later that afternoon, we went to La Maison Monaco at the Rideau Centre and ended up purchasing a gold necklace from Gucci as a graduation gift for my son. That was money I had intended to spend at Howard if I had been treated with the courtesy and professionalism all clients deserve. It is unfortunate to see such a decline in customer service, and I sincerely hope Howard Jeweller reevaluates how it treats their loyal clients. Customers should be treated with equal respect regardless of what they are wearing, whether in shorts and a t-shirt or in a three-piece suit. Luxury is not just about the product. It is about the experience.

    Joe's Shoe Repair - shoerepair - Updated July 2026

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