Staff was friendly, greeted me immediately and was extremely helpful. Couldn't ask for better…read morecustomer service!

From the owner: Decorator’s Outlet & Interiors has been a fixture in the Augusta area for over 35 years. We invite…read moreyou to stop in to see our vast collection of designer fabrics, ready-made and custom window treatments, pillows, shades and hardware, available at reduced prices. We also carry hard products such as Woven Wood blinds and Solar Shades providing for the perfect addition to any room. If you are unable to find something in our stock that suits your needs, we offer in-store design services and select in home consultations where we are happy to help you design your own window treatments and pillows from our beautiful collection of fabrics and styles. Fabric orders placed on a weekday can be delivered the next day with additional fees and no minimum amounts required. Our staff looks forward to meeting and working with you in the near future.

Amazing selection - they have classes and more fabric selection than I have seen in ages! Lovely…read morehelpful staff as well. They have classes too!

Super cute inside! Lots of fabric variety to choose from, super cute classroom set up. Great staff…read moresuper helpful and friendly:)

Curtain call has made the window treatments and bedding for our master bedroom and bath. The…read moreselection of fabrics is outstanding. They also have great service and advice! I highly recommend their services.

From the owner: Contact us for more information!read more

First time I called I was told to call back and ask for the tech, Frank. I called back later and…read moreasked for him and they refused to let me speak to him and said they would give him the info and they would call me back. After three days, no return call. I called back and told them of my experience and the lady I spoke to that day (Sharon) said she would have Frank call me back. He called and left a message for me to call back, I called back and again the lady that answered tried to refuse for me to talk to him. Finally, they put me through. Frank and I talked, great guy, very willing to help... he and I agreed I would bring my part in for him to see if he could fix it. I brought the part in and again, the lady (the manager) was being difficult that they had to have my machine etc. I told her the agreement Frank and I made (that he would try to fix that particular part and if he could I would then bring in my machine to be serviced). Then the manager told me I would have to pay a $30 deposit. Now why am I paying a deposit when they have my part... of course, I can't get the part back without paying for it. Needless to say I told her I was done with their company and would never use them again. Nothing but a manager and some staff impossible to deal with (rude etc) and asking for deposit when I clearly cannot walk out without paying once repair of part was made. The only two people I spoke to at that company that knew how to deal with customers was Sharon and Frank.

I stopped in here to buy some fabric for masks. I was looking for quality material that wasn't…read moreJoAnn common and seen everywhere. This place did not disappoint! It seemed to be a locally owned business with friendly staff. I highly recommend for fabrics and they had a sewing classes while I was shopping around. The fabric was honestly higher quality than Joann at a better price. Great experience!

I will think twice next time when ordering fabrics for my design projects from Carole Fabrics. We…read moreordered four (only 4!) yards of fabric on February 22nd and still have yet to receive it. Four-and-a-half months later... Sure, things were closed due to the COVID pandemic but their mill has been open for over a month and we've been assured the fabric was shipped. And then that it was shipped two weeks ago... And that it WOULD BE shipped as of one week ago on June 25th. Lies and empty promises aren't good for business and I honestly don't know what the problem is. Why not just call and let us know you don't have the fabric in stock or that you're understaffed due to the pandemic... or that you've closed your doors!!! No one has bothered to call; the rep has been useless... Lack of customer service makes me look bad in the eyes of my Clients when there are thousands of other fabrics from which to choose.

Worst experience with an expensive vendor I've ever had. I'm waiting nearly 2 years (!) for 3…read morewindow treatments for a one bedroom apartment to be made. The first set took 18 months to be made and installed and they were a disaster, and even Carole agreed to fabricate new ones. Now I've been waiting nearly 6 more months for the replacements to be made and installed. Calls to Carole go unanswered. No customer service. Just crickets. Avoid Carole Fabrics like the plague. Go to an experienced customer-minded company that can deliver on orders.

I recently picked up a new hobby, CROCHETING. I'm a savvy shopper and I love a good deal. The few…read moretimes I've been there I've picked up soo much yarn at a great price (I compare prices before going to a store). On top of the already great prices for the yarn, I also add any coupons that I find. It's also a great place to pick up other craft items. I find myself walking down all the aisles mesmerized by all the items they carry. Joann's always seems a bit deserted and there's never any lines. In the past month I've been here 4 times and it's just about time for my next yarn fix.

Associates are super helpful, since I don't know to much about fabric. Ruth helped me and walked me…read morethrough how I would repair my bleach stains.

I had a great experience working with Peggy Sue's. I originally brought in 2 cushions to be…read morerestuffed. She had a much less expensive suggestion for me which worked out great. She didn't have to make this suggestion for me, but was kind enough to do so. I will definitely be going back to her for any further upholstery needs. I had one prior experience with her working on a neighbor's project. She was able to match the person's existing fabric perfectly with some new fabric for one small section, keeping the cost to a minimum. The cushions looked just like new after her work. I would definitely recommend her work for affordability and quality of workmanship.

From the owner: Recycle, Revive -- Re-upholster!read more