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    B & B Dodge

    3.9 (7 reviews)
    Closed 8:00 am - 6:00 pm

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    1 year ago

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    6 years ago

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    8 years ago

    I purchased many vehicles over the years from B&B and I'm very happy with the deals I made !!! Great service !!!!

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    14 years ago

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    Honesdale Chrysler Dodge Jeep Ram

    Honesdale Chrysler Dodge Jeep Ram

    1.8
    (9 reviews)

    had a pleasant experience buying a F150 truck at this dealership.... Melissa did a fine job…read morethroughout the process. Truck has been great three months later.

    From day one, buying my truck from this dealership was a nightmare. I should have walked away, but…read moreI really wanted the truck. It took them 3-4 days just to get the paperwork together. Then, after they finally called me in to sign everything, I sat at the dealership for eight hours waiting to finish the deal. I didn't leave until around 9:00 that night. That should have been my first warning. To make matters worse, they failed to tell me the truck was originally from Canada. It wasn't until after I had already signed all the paperwork that they informed me the remaining factory manufacturer's warranty was void because of that. That's something a customer deserves to know before signing, not after the deal is done. Fast forward a few years. They sold me an extended warranty, and now I need warranty work. My exhaust manifolds leak when the engine is cold, my oil pan is completely rusted, and all four shocks are worn out. Before bringing the truck in, I had another reputable shop inspect it, and they confirmed the shocks were shot. I'm also an aircraft mechanic, so I know the difference between good and bad suspension components. Both rear shocks are clearly worn out. One is missing its reservoir, and neither of them provides any damping anymore. They're essentially just dead shocks. Yet the dealership told me there's nothing wrong with them and even tried to blame my brand-new tires. That's beyond ridiculous. Now I'm being told the exhaust manifolds and oil pan have to wait for warranty approval, which I understand, but flat-out denying that the shocks are bad is unacceptable. From the terrible buying experience, to not disclosing important information about the truck until after I signed, to the way they're handling my warranty repairs, I've completely lost confidence in this dealership. I will never do business with them again, and I strongly recommend that anyone looking to buy a vehicle or have warranty work done stay far away.

    Wayne County Ford

    Wayne County Ford

    1.8
    (32 reviews)

    I brought my truck to Wayne County Ford for a transmission repair and had a frustrating experience…read morewith how my situation was handled I provided warranty documentation and simply asked that it be reviewed. The service manager refused to look at it, pushed it aside, and stated that the computer system is all that matters. He also suggested the document could be fraudulent and told me to take it back to the selling dealer. When I asked again for it to be reviewed, I was told service could be refused I was later contacted by the owner, Bryanna, who was polite and responsive. I explained from the beginning that I was already working with the selling dealership on the warranty and that my concern was how the situation was handled. While she offered to help on the warranty side, the focus stayed there rather than addressing the customer service issue At the end of the day, I was simply looking for the way I was treated to be acknowledged and addressed This situation could have been avoided with basic professionalism and a willingness to review the documentation provided. The repair is still ongoing, so I cannot speak to the quality of the work yet, but the initial experience was disappointing.

    immediately brought into the garage, I was provided with updates on the status of work as well as a…read morereport card on my brakes and fluids , service personnel checked in with me regularly giving updates on remaining service duration , specifically Jamie and Rodney were a pleasure to deal with, they are both consummate professionals. We all get stressed when having to get are vehicles serviced, but after my recent visit to Wayne county ford, my anxiety's are gone. Thank You again ( Five Star Service!!!!

    B & B Dodge - car_dealers - Updated August 2026

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