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    B & B Skilled Services

    5.0 (1 review)

    Services - B & B Skilled Services

    Deck construction

    Deck repair

    Deck replacement

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    6 years ago

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    Deck Doc

    Deck Doc

    (21 reviews)

    From start to finish the team from Deck Doc provided outstanding service. Open communication and…read morefollow-up. Our project included our western cedar fence and our 20 years old Australian wood table and benches. Dave took the time to research and find the original treatment product recommended for the table and benches! When we witnessed his service team flipping the benches and meticulously sanding and treating the bottoms my wife expressed her complete admiration, "Even I never did the bottoms!" Cleanup was spotless! All 5 stars earned! Thank you! Gerald G.

    Deck Doc just finished power washing, sanding and staining my deck, and I am 100% satisfied with…read moretheir work. I scheduled the work around last November, as I wanted my deck to be refinished and looking good for the full 2025 season. The first days with decent weather in late April the deck was washed, and by early May the deck was finished. A crew of 2 worked a full day power washing and bleaching the deck and 2 sections of yard fencing. Every part of the deck was thoroughly cleaned, including areas not normally visible, and all areas of the deck that were surrounded by bushes. Within about a week, as soon as we had a few sunny days and warmer weather, a crew of three worked a full day sanding and staining the deck and fence. The deck floor was power sanded, and all other surfaces were hand sanded, before all sawdust was carefully blown away and stain was applied. Deck Doc did an outstanding job, and I would not hesitate to recommend them. Communications regarding scheduling were excellent, work was done competently and on the days and at the times promised. The area around the deck was left completely clean when work was completed. Thank you for making my deck look like new.

    Custom Built Fence & Deck

    Custom Built Fence & Deck

    (38 reviews)

    Hired this crew to fix some metal fence posts that were coming up out of the ground. The price was…read morevery fair and they did a good job!

    Per Cook County Public Records, Custom Built Fence has been involved in a civil suit, with a Karen…read moreT (I am redacting the last name, but it matches the owner's name on the certified letter I was sent) listed as a representative of the business. Edit: to be clear, I am stating this as to why I believe the "Karen T." who contacted me through Yelp (who has no reviews but has posted oodles of photos to this business) is not a random stranger, and is, in fact, associated with the business. This means business employees contacting me after I asked they not. I'm not going to be snarky and point out that all the conversations between Jan and I were posted via screenshot, by me. Including Karen's unredacted email. I posted about my experience and added the facts so others may judge for themselves. I included unedited screen shots, Jan commented with edited copy/paste data. Use that to determine what you will. End edit. I am being contacted, again, after I requested they leave me alone. To Jan, Karen, and Custom Built Fence - I request that any further communication be through your lawyer (as stated in the letter). I refuse to allow you to intimidate me, and maybe you'd have been able to offer a reasonable fence repair estimate (under $23k) if you weren't wasting $7 to send me a certified letter threatening to sue me. Or maybe not.

    Pro Coat

    Pro Coat

    (21 reviews)

    Last year I contacted every company advertising deck refinishing in all the NW suburban area home…read moreshoppers and mailers. One quoted an outrageous price, two quoted half the figure, and two promised to come out for a quote and never showed up. All had a number of poor reviews of their work on line. I held off getting the work done. This spring I contacted Pro Coat. Dave Marion quoted a fair price for the job, and warned me that he couldn't guarantee the old botched finish could be completely removed. He said his crew would test a small area and only if they could satisfactorily clean it, would they do my entire deck. His men arrived within the time frame Dave had estimated, the test cleaning worked perfectly, and within the day my deck was stripped, brightened and looking like new. A few days later Pro Coat was back and the deck was stained in an afternoon. Great care was taken to cover the side of the house next to the deck so no over-spray could get on the siding or brickwork. The yard was left immaculately clean. Alfredo did a great job of evenly and thoroughly applying the new stain to the inside and outside of the deck, despite the surrounding hedge making it difficult. My deck now looks like new, and the results were far better than I thought could possibly be achieved. Any future work I need will be done by Pro Coat, and I wouldn't hesitate to recommend their services to anyone.

    Can't say enough good things about Dave and his team. Dave came out to personally inspect the deck,…read moresize and condition and his team visited at least 3x to remove and replace a handful of rotting planks, color match our existing color to what they'd apply and then power wash and seal it. He spent time with me on a call explaining the two types of sealant and left me feeling far more informed about the work they were doing than anyone else who's previously done similar work. They moved all the furniture on and off for us and made it a smooth and easy process. Would highly recommend and will use them again when the deck requires re-sealing. Wish all home contractors were as easy going, responsible and timely. Thanks Dave!

    OnDeck - Timbertech Landmark Collection Boardwalk, Feeney Cable Rail, Hut Tub and Outdoor Kitchen

    OnDeck

    (13 reviews)

    This is the 3rd in-home remodeling project that On Deck has performed for me and they are nothing…read moreshort of fantastic. Take a look at this beautiful kitchen that they built for me. Chris Long Grove, IL

    I'm extremely disappointed with how OnDeck handled an issue with our ScreenEZE installation. The…read moreinstallation crew themselves were very nice and professional, which makes the way the situation was handled afterward even more frustrating. We have a mid-century modern home with a very specific exterior aesthetic. One of the defining characteristics of the house is the clean, minimal exterior detailing, and we have been very intentional about keeping window and trim elements flush and visually unobtrusive. OnDeck installed the ScreenEZE system using an exterior corner-mount method that left a substantial amount of dark metal visible around our white openings. At no point during the sales process was I told that OnDeck only installs the system this way, nor was I told that there were different manufacturer-approved mounting options that would create very different finished appearances. During the installation, I was surprised by how much visible metal there was, but I assumed that once everything was complete it would look more like the clean installations shown in ScreenEZE's own marketing materials. I did not realize there was another mounting method that could have substantially reduced the exterior metal because that option had never been discussed with me. I only became aware of the inside/flush-mount option after the project was essentially complete, when I received the installation instructions from OnDeck. Those instructions clearly showed more than one installation approach. When I raised the issue, the initial response was not simply, "We prefer another method." I was first told that I was confusing my installation with a different product/system used for other applications, including arched openings, and that I had not purchased the product I was referring to. I was the one who had to point out that the inside-mount option I was asking about was shown in the installation instructions OnDeck itself had given me at the end of the project. I then contacted ScreenEZE directly to understand what was actually possible. ScreenEZE told me that, when installed correctly and in the appropriate application, flush mounting is a manufacturer-approved method, is covered under their 10-year warranty, and is considered just as reliable and durable as a corner mount. After I brought that information back to OnDeck, their position became that flush mounting is simply not a method they choose to perform because they believe their corner-mount method is superior. That is a perfectly reasonable company preference -- but it should have been disclosed before I hired them. Had I been told, "We only install ScreenEZE using an exterior corner mount, and we do not offer the inside/flush-mounted option," I would have immediately discussed whether that approach aligned with the architecture of my home. If it didn't, I would have hired a different installer. I was never given that opportunity. My first conversation with Phil after raising the concern was extremely defensive. At one point I had to tell him that I did not appreciate being spoken to as though I were a "dumb housewife." The conversation felt dismissive rather than solution-oriented, which was especially disappointing because I was genuinely trying to understand what had happened and how we might fix it. OnDeck also told my contractor that correcting the installation would essentially require replacing everything. Since they were unwilling to offer a workable solution, I contacted another local screen contractor. That contractor was able to reuse the existing metal, replace only the screen material, and move the entire installation inside the openings with two installers in one day. The cost to me was an additional $2,800. I asked that $2,000 be held back from OnDeck's final payment to account for part of the additional cost I had to incur to achieve the installation I originally expected. Rather than having a meaningful discussion about a compromise, I received a notice of lien for the $2,000. What makes this especially disappointing is that I understand what it means to run a small, family-owned business. I run businesses myself, and I know how important trust, communication, customer service, and your word are to building a reputation. Mistakes and communication breakdowns happen. What matters is how a company responds when a customer raises a legitimate concern. I was completely willing to work toward a fair middle ground. Instead, I felt dismissed, given conflicting information, and ultimately forced to find and pay another contractor to solve a problem that could have been avoided entirely with one conversation before installation. My issue is not that OnDeck prefers the corner-mount method. My issue is that this preference materially affected the appearance of my home and was never disclosed before the work was done. Unfortunately, based on how this was handled after the installation, I would not recommend OnDeck.

    B & B Skilled Services - decksrailing - Updated September 2026

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