We had an incredible experience with American Carpet Distributors. Larry and his son Kyle came out…read morepersonally to provide a free estimate for recarpeting our entire home, and from the start they were knowledgeable, kind, and genuinely invested in helping us make the right choices. They were also extremely accommodating when the scope of our project changed--we decided to refinish the hardwood floors on our stairs and in our office before installation, and they updated the pricing quickly and fairly without any hassle. The installation itself was smooth and impressively well-coordinated. The crew handled removal and install flawlessly, worked efficiently, and clearly knew what they were doing. The finished product looks fantastic. We highly recommend American Carpet Distributors for anyone looking for quality service from a family-run business you can trust. Tip: cash is preferred

We had a great experience with Kyle, Larry, and the installers at American Carpet Distributors. We…read morejust moved into a new condo and wanted to replace the worn carpeting in the bedrooms but were hoping not to break the bank. With a recommendation from our realtor, Pasquale Recchia, from Christie's @Properties in Chicago, we found Kyle to be professional, helpful in assisting us to make the right choices, and very personable. The installers were professional, quick, and very neat/clean. And the price for our beautiful, soft, new carpeting was about half the price that I was expecting to pay!! I highly recommend American Carpet Distributors for your carpet needs---you will receive wonderful carpeting at a great price with excellent service!

I cannot say enough wonderful things about Eugene and the work that he and his team did on my floor…read morerestoration. From the quote process to the actual execution of the work, Eugene was informative, fair and well prepared. Work started on time each day and finished according to schedule. I would definitely hire them again.

This was the best flooring experience I have ever had. Eugene came and fixed a botched job by…read moreanother company. He is more than a floor repair person--he is an artisan! Couldn't be more pleased--highly recommend.

George and team were outstanding. They were responsive and courteous. We received a fair price and…read moretheir work was great. Definitely would use again.

We had part of the flooring in our first-floor living room repaired, and they did such a…read moreprofessional and clean job. I was very pleased with the result. I highly recommend this GB hardwood flooring company. George was kind and very professional. We really appreciated those qualities in him as he did our flooring.

My husband and I wanted to install a hardwood floor in our LR/DR of our Gold Coast condo. After…read morescouring online reviews, we narrowed the candidates to four. Three were eliminated because of the onerous terms of their form contracts, the unprofessional rep who visited us, or the delay/failure to provide a written bid. 312Flooring was completely different. Jesse, who came to bid the job, was knowledgeable, helpful, and obviously had authority to respond to questions and concerns. Peter, the owner, reviewed Jesse's video of the job, and approved the written bid. We chose 312Flooring. Their bid was not the lowest, but they were not the highest either. Peter and Jesse guided the project through our Condo Assn., stayed in touch with us reporting their progress, and were ready to start on the date promised. On the appointed day, the installation crew, Juan and his two sons, arrived. The next three days were almost pleasurable -- they were skilled, polite, respectful of our home, and enormously helpful in resolving the difficulties that arise during any remodeling project. Our floor was finished on time and on budget and we are very pleased with the finished product. While any home improvement project can be stressful, we heartily recommend 312Flooring should you decide to replace or install hardwood flooring.

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

Oliver's flooring was very communicative throughout the entire process. They showed up on time…read moreevery day. I wasn't disturbed by their work and he worked quickly to complete the project. There were no surprises and the quote was reasonable.

Oliver did a great job refinishing my kitchen floor only. They were very neat and professional…read more cost was reasonable. I highly recommend.

Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

I was incredibly unhappy with Empire. To begin with, they were the best price and they had a floor…read morethat matched others in a house I bought. The salesman did not notice that there was tile below the current floor or even think it might be an asbestos floor. I know he saw the floor because I watched him. When the installer showed up, he said he could not install because of the asbestos. I had it remediated and the installer came back. He put in the new floor but refused to move the furniture into the rooms or re-install the closet doors. He said they did not tell him he had to do this so he did not have a crew with him to do it. His supervisor promised another appointment in a few days to move everything back. I began calling Empire a day or so later to confirm the appointment and was told there was not one. Each call I made to them told me something different. Finally they told me that they would not move furniture into a room that they did not take it out of or re-install doors that they did not take down. My contract was clear that they move furniture in and out. There was one larger dresser that we could not get into the room and had to hire some moving guys to do that and of course, to pay for that. Empire has offered me a credit of $140 which is just a token to me. The salesman, the installer, the people on the phone, the supervisor, they all had a different story for the issues we were having. Hence, I would not recommend this company. And if you use them, not only get it in writing but record your phone calls (totally illegal) but I wish that I had.

Ciprian Hardwood Flooring is excellent. Son and father came to do the job and were very…read moreprofessional. They know what they are doing and the results were amazing. My floor looks terrific.

Ciprian knows his wood floors! I recently remodeled our 1950s house and needed new hardwood…read moreflooring throughout. I prefer real wood which is what Ciprian excels at. Restoring, blending, repairing, coloring. He is kind of a wood floor artist. Cuprian works with his Dad and they are professional and trustworthy. Would definitely recommend!

I could not have been anymore pleased with our floors and the process. Alex, the owner, is…read moreresponsive, transparent and his team is professional. Highly recommended.

When we built our addition 15 years ago, our contractor used Ace. They refinished the existing…read moredining room and put in the new kitchen, family room and powder room. The floors looked great. A massive refrigerator leak left the floor needing work, Covid or not. Alex came (masked) and provided an estimate. The next week his men came (masked) removed 3 rooms full of furniture (also pulling the powder room toilet) installed new pads on everything, taped off all of the kitchen counters, cabinets and appliances (allowing access to my now repaired refrigerator) and began. The equipment is amazing and the next room had no dust at all! They were efficient and very respectful of my desire to keep social distance. I was able to pick a color based on large samples put on my floor of the several I picked from a huge array. ;). I know boards were replaced, particularly in the original dining room and 'extras' happened but the estimate didn't change. I am sure that ideally we would have left the house for this process but with Covid there was really nowhere to go. Knowing this, Alex chose a finish that would be really durable (dogs and kids and grandchildren) but not require us to leave. Alex had said start Tuesday finish Friday and that is exactly what happened. After the weekend for curing, they were back Monday morning to replace all of the furniture. (In exactly the right place, including pictures on the walls, with no direction from me) The floors all look fabulous. I am more than pleased. At a time when I was reluctant to do anything to jeopardize our "bubble" the work done made me believe that Ace Flooring not only took excellent care of my floors and my possessions but also my family. I would wholeheartedly recommend to anyone looking for quality work.

Andrei and his team were amazing. Responsive, knowledgable, professional. They refinished our…read moreabused 100 year old floors to brand-new condition. I would recommend him to anyone who's looking to have their floors done.

We had Ada Hardwood Flooring fix a patch in our hardwood flooring that was damaged. They did a…read morefantastic job, they were in and out in just a couple of hours. Very clean, great communication, and professional. Very happy with our results!

We had such an incredible experience working with Unique Hardwood Flooring! We are new homeowners…read moreand were on a bit of a time crunch to get our project done before our move in date. Michael and his team were able to knock out refinishing our first floor, and installing hardwood upstairs in two weeks! They did an amazing job and Michael communicated quickly throughout the entire project to make sure we were kept in the loop. Their work really made our new house look incredible, and we are so grateful for that. When we got quotes, Unique flooring was by far the best price and offered the fastest turnaround time. If you're looking for a hardwood flooring company to use in the Chicago area, this is definitely the best option!

The Team did a beautiful job refinishing our floors and have brought the timeless elegance back…read moreinto our Beverly home! The owner is very responsive and exact with his estimate. Thank you!