Curt was incredible!! Our car shut down on I70 in 108 degree temperatures and we were fortunate…read moreenough to breakdown right behind another vehicle that Curt was picking up. He was kind enough to call for another truck and allowed us to sit in his truck to keep us out of the high temps. He also stayed with us while the other truck got us loaded to provide extra protection from passing vehicles. We can't thank him enough for his kindness and compassion!!

We broke down near Hays, at 9pm and they quickly came out and helped us! Our car leaked oil ALL…read moreover their truck and they assured us it was no big deal. Gave us a very reasonable price!

Driver stole $200 from me, was not told a said amount upon arrival so I gave the driver $300 not…read moreknowing the tow was only a $100 and when I go up to the office to question where the rest of my money went he wants to lie and say I only gave him a $100 and not $300 I'm not trippin tho, Karma is real! What comes around goes around Joseph

They did fine picking up my car and dropping it off at the shop. The driver was knowledgeable and…read morehelpful.

I was driving from Manhattan Kansas back to California when one of the ball joints failed on my…read more2005 Jeep Liberty. It was about 4PM on a Tuesday afternoon. I skidded to side of road and called AAA. When A&D towing showed up their driver was super helpful and suggested that I have A&D repair my car. Without much else in way of choices I went ahead and had them do the work and they did an outstanding job. They fixed up my Jeep overnight, did a great job and they charged a super fair price for the repair! I was on the road again Wednesday morning by 9 AM! Unreal service, super friendly, honest and helpful. I had my dog with me so they brought my car to me at the hotel the next morning so I wouldn't have to leave the dog in the hotel. Very thoughtful!

Arrived Russell Saturday am in a broken car with blizzard due next day. Advised everyone closed…read more Called Alan who sent over Chris; diagnosed problem then drove 60 miles for parts. Chris and dad John fixed us up putting us out before weather lockdown. Hope my next weekend breakdowns in Russell. Jim L

I locked my keys in my car and Brent was fast and efficient! Amazing service from an amazing…read morecompany. So thankful he was able to help me out!! I will definitely reach out if I ever need assistance again.

I ended up getting a flat tire on a weekend and my roadside assistance wasn't able to get anyone in…read morenetwork. they recommended Brent's Towing as an out of network possibility and I'm glad they did. They were friendly and showed up within half an hour of me calling, and then because I didn't end up needing a tow (just had to reinflate my tire so I could get to a mechanic) they didn't end up charging me. obviously I hope I never have car trouble again, but if I do I know which tow company I would call!

Super service!! Fast and friendly! We got stuck in the freezing cold at three in the morning and he…read morewas very quick to help! Thanks for the great experience!!

From the owner: Towing service,recovery of vehiclesread more

On our trip from Kansas City to Colorado we stopped for a pit stop in Hays Kansas for some grub. We…read moreended up in the ditch after getting caught up in the classic "thought we were in park but actually in neutral" fiasco. Terry from 5 star rolled up with a smile and assessed the situation within a minute to avoid any further damage to the car. Had us pulled out and back on the road quickly. Best part besides old betsy still running was the fact Terry was happy to do it and the cost was dirt cheap to get us out of a sticky situation without jeopardizing the financials of our trip. If I could give a rating above 5 stars I would. Thank you guys so much

These guys here are my saving grace for auto repair. I moved from San Antonio, TX where finding a…read moremechanic as knowledgeable, quick, and where you don't have to return for the same problem is impossible. Where as at Five Star Auto Repair the guys are so nice and they not only explained to me what they were doing to where I could understand, they had my vehicle in and out in one day fixing my oil leak on my 2001 Saturn to where it never leaked again and I love them so much it's the ONLY shop I'll ever bring any vehicle I ever own too. I now have a 2014 Journey I bought from a dealer in Hays and the first week I had issues, after calling the service place for the dealership and I was told that they would only cover 10% I was so mad I took my car to Terry and he not only fixed the problem, he was able to see another issue I had not yet discovered and took care of it before I would've have been on the side of the road stranded and being a single mother of a 2yr old and GMA of a 4yr old, in my eyes I'll never go to another shop again. Sorry my review is so long but there's not enough space to let you know, if you need ANYTHING AUTO related, call Terry! The shop has moved to Commerce Pkwy so yelp is not very accurate with the address. Hopefully they will see to change it after reading this review. Five Star Auto Towing and Repair GO THERE!

We took our truck to Rein's for a timing chain replacement that was estimated by them to take about…read morea week. Other than needing a new timing chain, the truck was in great shape. Specifically, it started (we drove it there) and it had no oil leaks. After 4 weeks and taking out the engine twice to replace, and then adjust, the timing chain, the truck would no longer start. Rein's could not find the issue so they took it to the Ford Dealership (without asking us). Ford had it for 2.5 weeks and could not find the issue either. With almost seven weeks invested and no resolution, we towed the truck home to Topeka. Over 3 weeks, 2 more shops and $2200 later, the truck now starts. The problem was the harmonic balancer, which clearly had impact damage and a broken bolt. The harmonic balancer had to have been removed in Rein's shop in order to replace the timing chain. It was either dropped, or had the engine sat on it, or been otherwise abused, and the bolt broken off when they put it back on. That's the 'good' news. The bad news is this truck that had zero oil leaks when we dropped it off, is now leaking oil from everywhere and is not safe to drive. The shop said thery can't tell if there are no seals or if they're all installed incorrectly. They estimate it will be another $4,000 to pull the engine out and fix them all. However, after seeing the result of the work done at Rein's, they are not interested in pulling the engine to do the work and assuming the liability. I may not be able to find any shop who is willing to do the work, once I disclose how the engine came to be in the state that it's in. Rein's was non-communicative the whole time the truck was in Hays. Every update I ever got was because I called them. They didn't even tell me they took it to Ford. I found that out when I called. They promised to call me back many times over the course of almost 7 weeks and never did, not even once. When I called to tell them about the damage that was found, they were dismissive and again promised to call me back, but did not, so I have filed claims with the Attorney General's Office and the Better Business Bureau. I wanted to avoid filing these claims and writing a negative review. I wanted to work something out with them. But this shop will NOT call me back no matter how many times I ask them to. This is the truck my college student son drives and is his only means of transportation. He absolutely loves this truck. He bought it from his grandma. It was his grandpa's truck before he died. If we are unable to find a shop to work on it because of the sloppiness of the work done in Rein's shop, and we have to scrap an otherwise great truck, he's going to be devastated. And none of us look forward to telling his grandma the story of its demise. If we can find someone to pull the engine and fix all the oil leaks, we will have spent over $6200, and 10 weeks (plus however long the job takes) to get the truck running when it should have been $3,000 and one week for a new timing chain.

Absolutely come here! I can honestly say they are the best mechanic I've ever been to. As someone…read morewho knows nothing about cars, they made sure I understood what was wrong with my vehicle when I took it in. They showed me a model of the part that had to be replaced and pointed out the specific thing that was wrong with that part. When I picked it up, they showed me before and after pictures of that part. Highly, highly recommend!

We broke down 65 miles from home. Called Dacus at 4:08 p.m. the next day. Talked to Clint. Left our…read morehouse at 4:18 p.m. to take keys to them, 15 miles from us. At 6:43 p.m. the same day, our vehicle was delivered to our home.Clinton and the driver were absolutely courteous, kind and succinct in getting our vehicle back home so we can figure out the problem! I absolutely reccommend them!!!!! It is such a pleasure to know there are still good, reliable services out there!!! These guys ROCK!!!!!

the only positive thing I can say is that they did arrive in a timely manner but to want to charge…read more$845 to winch a vehicle 20 feet out of a snow bank is absolutely uncalled for. Nothing on their invoice showed that they were justified in charging that amount. The only way this job could have been easier is if my car had been on dry ground.