I have to give them a 10 star rating. I called a roadside assistance via my insurance company. The…read morecalls started at 415 in the afternoon . After 7 attempted tries they called hooked towing. He came out , helped me 10x more than he should have. Towed me back to his shop, fixed the problem and didn't want payment. All I had almost no cash on me, he didn't care just wanted to make sure I was OK. I was on the side of the road till after 830 at night. I can't thank him enough for his service and gratitude. Its very rare to find someone of this caliber today. Thank you hooked towing

Needed jumps start fast responce and reliable very pro and on time driver very friendlyread more

BEWARE!!!! DON'T ALLOW HACKETT ANYWHERE NEAR YOUR CAR. IF THEY DAMAGE IT THEY WILL DENY. TELL AAAA…read moreNOT TO USE HACKETT TOWING & RECOVERY The Good:My car was DOA. I called AAA (3 times but that's another review). Once I was in contact with Hacketts, things seemed to improve. They were in constant communication via text and phone. You could actually see where the driver is at any moment via maps. I believe the operators name was Nick (not sure). The Bad: As I said previously " Nick" was nice. Upon picking up my car from the mechanic I noticed my arm rest was broken. Asked the mechanic and he said it was that way when he got it to replace the starter motor. I then called Hacketts. Spoke to guy named Rich or Rick. He said he'd talk to the driver and get back to me. Of course " Nick" denied breaking my arm rest. Now Nick is a BIG guy, I'd guess over 300lbs. Once He towed the car I should have inspected the inside of my car as well as the outside. Complained to AAA and they will investigate.

My car broke down in Morrisville. At was on top of an already bad day. Dustin was as friendly and…read moreprofessional as they come. Did a great tow to my mechanic.

A lot of people don't feel great about going to a mechanic shop, you tend to think they're going to…read moreupcharge and tell you everything is wrong. At Mongo's, they could not be more straight up. I went in and shared what I thought was the issue on 2 occasions a week apart. Each time, they correctly and quickly identified the issue. Anthony was very stand up about the work that needed to be done and didn't just tell me, he invited me back into the shop to show and explain the issues. All told, I had my alternator, struts, sway bar links and tires replaced quickly and without issue. Additionally, for those worried about estimates they might give, they may say estimate, but that ended up being what I paid both times. There wasn't additional cost and there very clear about being greenlit before doing any work. And on top of it all, Anthony offered me a ride back home while the work was being done and then picked me up upon completion. To take the time to do something they had no obligation to do was amazingly considerate. Go to Mongo's for you car needs, they do it better than anyone!

I started going to Mongo's based son a recommendation from son. His assessment was spot on. Mongo's…read moreis family owned with good old fashioned values and their employees are well trained. They have the customers best interest at heart and give honest advice about what work your vehicle needs. Anthony Mongo ( the owner) genuinely cares about his customers and takes the time to interact with customers to ensure that they are 100 percent satisfied with their service. Customer service, quality of work and value is what you get every time you visit his shop. Carmen Adonizio

My parent got a flat tire in the middle of the night and I wasn't able to go get them. They were so…read moreamazing they got there within 30mins and brought my parents home safe!

I cannot recommend this company enough. I initially called for a tow, but they informed me that…read morethey could repair my damaged tire at my cars's location on Rt 130 North! They were prompt, arriving less than 30 minutes after I called, very professional, ​and the Tech did a phenomenal job in repairing my sons shredded tire, for a very reasonal price, lower than I expected. I also learned not only do they do tire repair/replacement, they also offer fuel delivery, jump starts, battery change, lockouts, towing provided by onsite expert mechanics I thanked him, and asked for his business card. I let him know how satisfied I was with his company's service. And although I hope I don't find myself in this precarious situation again, if I do I am DEFINITELY calling them for their help. They have gained my business, and I will recommend them to others who may need them!

BMW Roadside Assistance assigned Spin Cycle to pick up my 1250GS. They came within the assigned…read morehour. Prompt service. They hooked my bike up in under two minutes, took and inspection video after strapping everything down with padded straps, and rolled out of my driveway, all in the span of 5 minutes. The driver was clean, professional and friendly. I would not hesitate to call these folks if I needed another tow for my bike. Knowing BMW, this is likely. See you next time, Spin Cycle!

Third time I've used the service. It's a great rig - my bike was treated gently and confidently…read more The driver showed up on time and dropped off my bike at the dealership as promised. Highly recommended. Will use again.

Just moved to the area and couldn't be happier finding this place when I had an emergency car…read morerepair I needed done. Everyone from the tow truck driver to the technicians and front desk were speedy, efficient and professional. I will be using them again in the future for all of my families auto mobiles. Thank you!!!

Hamilton Auto Clinic is awesome. I called about a problem with my car and was told to bring it in…read moreand they looked at it right away. The issue was fixed the same day...I will continue to bring my car there for service. Keep up the great work -RobinS

Always always a very pleasant experience. Service always superb. Quality of work always excellent.read more

I always take my vehicle to tri state. Grant Senior and his son are high quality upstanding people…read more Very honest and upfront while trying to save me money . Their work is also done well with no issues ever. I've being taking my vehicle here for all my issues dor the past 3 years and will continue to do so. Thank you Tri State auto.

The service was excellent and my car looks like it did when it left the dealership. Great service…read morewould 10/10 take my vehicle here next time.