7-12-2024 I just picked up my Princess Portable automatic zig-zag sewing machine . tried to use it for hemming slacks. But "No power," the needle that was replaced was too small for the thread. the plug in had a short. Smelled like it needed oil. I put in the light bulb. They said it was serviced, My main complaint was the foot pedal was not working. Then after I got it hame after a week there. I discovered the electrical plug had a short. I-had to replace the small needle that they sold me , for one that I had and the thread would go in the eye of the needle. I was very disappointed, Spent $152.00 and then spending hours, figuring it out . They said it run. What a waste of time read more

Patrick just sold me a needed vacuum belt he put it on for me. great service friendly reasonable wonderful experience Thank You so much. The shop had a lot of tempting inventory I will be back. read more

I purchased a serger and a sewing machine at B & C. I just took them both in to be serviced. They did a very thorough job and they were done quickly. I had a service contract so the work was covered. Everyone at the store is very polite and professional. read more

I CANNOT RECOMMEND B&C SEWING AND VACUUM - Anyone who quilts or embroiders knows there is a switch that lowers the fabric feed. However, I did not know this and thought my Pfaff sewing machine was broken. B&C told me a part disintegrated and that they could not replace the part to fix my machine. They wanted to give me $100 trade in on a different machine. However, I took my machine to Pat Walton and he flipped the switch and told me there was nothing wrong with it and charged me nothing. Of course, I do not know someone else's motive, but I can only come to two conclusions. One, the lead technician at B&C Sewing and Vacuum is incompetent, or two he tried to take advantage of me for a more profitable gain. I wouldn't have even given them one star except I could not post my review without clicking at least one. read more

I was in need of a commercial sewing machine and the folks at B&C sewing made an effort to set one up for me. They just plopped me right in the middle of the store and let me do my project. Listening to the employees converse with the customers was a joy. I so appreciate the family atmosphere in the store. read more

I needed a heavy duty sewing machine for a project in our Sprinter van. Being on the road and finding a place that had the sewing machine I needed was a challenge. I am delighted to say the people at B and C were beyond helpful! They set up a machine after I described what I was looking for, threaded it with heavy duty thread, let me complete my project (3 hours) and when I asked what I owed them, the response was - how about a review? That is more than fair! While I was working in their shop, I witnessed time and again their kind, helpful attitude toward each customer. Most customers were pleasantly surprised by how quickly their machine had been serviced. I honestly have nothing negative to say and would gladly return for any sewing or vacum needs. read more

There is absolutely no better shop than this one is all of SE Washington! They're kind, honest and do what they say they're going to do. I call them, as I come from out of town, and set up a drop off time and they ALWAYS have my machine ready before they say they will. Very nice people and great prices. They work on long arms, sergers and all kinds of sewing machines. I will be taking in my Singer Featherweight for a cleaning real soon. Thanks Austin and Rob and the rest of the staff! See you in a few months. read more

The staff/technicians and owner of B & C Sewing & Vacuum are the best of the best! Knowledgeable, helpful, fair, friendly and community minded. My expectations were exceeded when purchasing a new vacuum and again when I required service for my machine. I highly recommend B & C and commend Rob and his staff for their exemplary work, service, and selection of quality products. read more

I'm not sure why they didn't want to work on my wife's Pfaff serger. After four weeks, they called back and said they couldn't fix it. Machine was never opened, they lost the foot peddle, did everything but blame her of lying about the foot peddle. Go on You tube, and you can see what to do to repair it yourself. Another friend also had her sewing machine there for a while before they said they couldn't fix it. Makes you wonder. GA read more

I will shop for machines no where else. I drive from Spokane to purchase all my machines. I also ship my machines to them for repairs if needed. I have a sewing/alterations business. Whenever I need a machine fixed turn around time is minimal. Usually have the machine back and running perfect within one week. I have worked with them for at least 10 years. Customer service is superb Can't say enough good. I love every machine I have bought from them. They have not steered me wrong yet. Thanks for being there. read more

Everyone here is really friendly and they know their stuff! B&C also puts out quite a few classes, fun stuff!

Go to Tricities for better cost and service. Cost almost as much as my sewing machine with no serious repairs. Extremely disappointed.