The people here always greet me with a smile, don't keep me waiting, and have been willing to compare prices on various types of mail service on several occasions. The store is comfortable and welcoming, Pro Yakima, and incredibly efficient! I also love the location, parking, and easy in and out! read more

TL/DR: Fast, efficient, affordable, and friendly. What more could you ask? The progeny just moved to NYC and their partner's espresso machine was here and since a latte is $9 there without additions, I thought it might be nice if they had their machine. It was in a box that was great for the shelf in the store and maybe for shipping on a pallet of other boxes, but not for the mail or for UPS. It needed another box and then to be shipped. My preference is for local businesses over franchises because all of the money stays as close to my community as possible so I did a little search and this one was convenient to my other errands. I used no other filter. The place was clean and bright, with tidy displays of local products (good place for gift shopping, perhaps), and the ranks of mailboxes at the front of the store. Someone came from out of the back before I got to the counter. I explained my situation, gave them the details, and the whole thing took about 6 minutes. An 18X18X10 inch box and the packing material for it plus shipping came to $44. I was pleased with the service, the atmosphere and the cost. I'll definitely be back to ship more of their stuff to them as their two year stint in the big apple continues. read more

They lost my package worth over thousand dollars, they claimed they never received it and usps has confirmation that they delivered it to the front desk at the ship shop. Disappointed in this buissesness after doing buissesness with them for years, I will never do buissesness with them again. read more

One afternoon, me and the kiddos were hanging out and had a couple of packages that we needed to send back to Amazon. We decided we would check this place out because I heard they had some cool I heart Yakima gear as well! Extra star! They're located in Westpark and like most shipping/mail shops, it's an easy place to take your amazon prime returns! It's hard to distinguish yourself in the mail store market. Most have novelty signs, some cards and a few other random items. These guys have Yakima related swag and local products including all sorts of wine! They carry an impressive array of "I Heart Yakima" products including shirts, hoodies, hats and tank tops - sun's out, guns out! It's the largest selection I've seen and it's available during normal business hours! The other local items range from local coffee, to caramels, to savory items, to hot sauce and Chukar cherries. They've also got a pretty legit wine selection from local wineries. There were 5 or 6 wineries represented with a dozen or so varieties- pretty awesome to be able to drop off your mail and snag some Treveri! It's nice to have a shop like this that makes an extra effort to showcase some of the good stuff that's going on in the Valley and sends stuff back to Amazon for us as well! read more

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I brought a package in to be mailed internationally and was told that they didn't have time to fill out the form, but would do it later, make sure it was mailed that day, and email me the tracking number. I never received a tracking number. The next day when I called, and after being put on hold for "just a second" twice for over four minutes each time, an employee wanted to take down my information and get back to me. When I pressured her she told me that it still hadn't even been entered because they were busy. When I explained that I had no tracking number or any proof they even had my package, she hung up on me. I called back and spoke to a gentleman who was much more professional. When I asked him if I could pick my package up, be reimbursed, and mail it elsewhere, he agreed to it. I went to USPS and mailed it for $50 less than the ship shop. read more

I've been to Yakima's Ship Shop many times for various services. The staff is responsive as soon as you walk in. They offer print services as well as shipping, but their paper stock is very limited. For small projects they can accommodate. This business has transformed into much more than shipping over the past year or so. They support other local small businesses by selling a variety of products. You'll find gourmet food, plants and unique gift ideas. It's fun to go in and just browse. read more

I love the ship shop! They are so friendly and helpful. Even when I'm confused on what type of shipping to do or boxing to use, they are there to help! read more

This is one of the best mail and shipping stores I've used in the past 7 years. The staff is alway friendly and willing to help. I've been a customer ever since I moved to Yakima in 2009. I've never had a bad experience. I highly recommend them. read more

I'm a regular and always get great service. They really take care of our biz. Plus I hear they might be getting a Yogurt machine? Or maybe shaved Ice for the summer. Great ideas...guys..people could hang out for a bit. read more

I've been utilizing services at this location for 15 years. I've seen the business change hands a few times over the years, but always a shipping shop. The brother/sister team running it now, do an amazing job. They make it a business in Yakima that I'm proud to be a part, as a customer. The area is always clean, spacious and welcoming. Kara & Nick are knowledgeable and will guide you through the process, if indicated. My latest experience- I came in with a full sized tuba in a hard case. I dropped, I paid and I ran! ( from the tuba! If my son called mid day and said I forgot my instrument at home....we're not talking about a harmonica ). My point being, I dropped it off knowing it would be packed appropriately and shipped as discussed. Good people! read more

Went to this store to drop off a pre-paid return item via UPS. I was advised by the employee that they charge for taping up the box. I told the employee I don't desire to pay for this and will take my pkg elsewhere. I will never go back to this business. read more

Recently went there for the first time while visiting family in the area and had them box up some family collectables and send to my house in Illinois. They did a wonderful job of packaging everything so nothing arrived broken and the delivery was scheduled perfectly to accommodate my schedule. The fantastic people working there made it super easy and worry-free for me to just drop off my stuff and they took care of the rest. read more