Stay away - will not standby their work. 16 month old rudd system . Had same error code 3 times in…read more16 months was always told to power on /off and see if that resets. It did the first 2 times - 3'time not . They wanted 500 dollars to come out on weekend and 150 dollars to open service center to get part. When i pushed back and stated it shouldnt be so much and they should have fixed on the first 2 times under full warranty they refused. So just fyi not a company that stands by their work. And over charges. I called 2 other local companys and both will come out on weekend for 135 plus parts. Part is under warranty so u do the math.

These folks are there when you need them and do quality work at reasonable prices. After some very…read morebad (and expensive) work done by other local companies these people came in and actually fixed the problem. Time after time they have done an excellent job for us!

Nothing positive things to say about them. This is the 3rd time I have used them, once for a…read morecommercial office and twice at my home. They were able to get me on the schedule the day after I called (for just an annual service) and Myro called before coming as they said he would and even though I was the last appointment of the evening he wanted to be sure I was taken care of. He did a thorough inspection and service and took his time. My AC was having an issue as well and he was able to reset it and it its working fine now. Thanks Myro!

Horrible communication. Late for their first appointment when our ac went out. They came almost 90…read moremins after their 4 or 5 hour window. They are being super Slow getting the unit repaired and acquiring the parts for it even though I have been begging for them to be quick since my house has been a constant 86+ temperature. They do not care. It's been a week, my landlord approved the quote 2 days before they said they approved it. They are not very helpful. If you are having ac issues, I highly recommend going elsewhere so hopefully you'll get someone that cares and actually doesn't mind to get things fixed.

I've been doing business with Tommy's since the 1990's here in Harbour Heights. They do very good…read morework promptly and for a good price. I always have a very good customer experience having them take care of our residential ac and heating system. Great company and technicians.

Very disappointed with this company. They installed a new heating and cooling system in our home…read more3 years ago. The first year, the unit actually pulled away from the wall because it hadn't been installed correctly. Today, we had it serviced by another company (Martin Air in Port Charlotte), and was told that there were numerous leaks around the unit when it was installed. The technician today also mentioned that the Freon level was almost 3 pounds low. This explains why our air conditioner has been running non-stop. Very disappointed in Tommy's, and will not use again.

45 minutes after calling Florida's Coolest A/C I had a service tech in my house. He diagnosed the…read moreproblems and got my air working. Wonderful customer service experience from start to finish. The team at Florida's Coolest A/C went the extra to ensure not only that they fixed our issues but that the new Capacitor is much more effective and efficient. I would strongly recommend them and will use them again should we have any other issues. I highly recommend Florida's Coolest Air Conditioning for service and new installation.

Had an issue with our air conditioning. It was a Saturday, Ron came out with no issues. Very…read moreprofessional and friendly. Service call was very reasonable. Definitely will use him for any future issues.

Requested a service call late this morning and the technician arrived ed at 4:00 pm, as promised…read more He located the issue quickly and provided the remedy and a quick lesson. Dale's installed this unit a year and a half ago and have called once a quarter to schedule an inspection in order to catch issues before they happen. Great Communication! Great Quality of Service! A Valued partner!! Not just this one time but EVERY time! Great Company!

I had 3 units put in after the storm. The owner is professional and extremely knowledgeable. He…read moreoffered me 3 options and was much lower than the bigger companies. The office staff is always helpful. I have had both Matt and Dustin out to service my units and they are knowledgeable and do not try to sell something that is not needed. Both are very professional and honest. I highly recommend Dale's for not only regular maintenance but also any new equipment needed.

We've been customers of Venice cooling and heating for seven years . They came by to do their…read moreannual maintenance and noticed a small leak in the evaporating coil . luckily, for us, the part was under warranty . We would have to only pay for the labor to put it in, which would only take about 3 to 4 hours . They quoted us $2700 to put it in and when I questioned this amount, they said that they had to bring in special equipment and it was a very detailed install . They also wanted us to pay the money upfront before they did any work which I thought to be very odd . I decided to reach out to another local company not even telling him what was wrong with the AC and they discovered the same same problem . they ordered the part and installed it the next day for $800 . . have a good day

We needed to have an additional natural gas stub installed, and while that seems simple enough, we…read morestruggled to find a company to do it. Delighted to have found this company. The customer service was excellent, and the service tech who did the job, Rob Kurz, was outstanding! He was professional, efficient, and pleasant. Great communicator as well. I highly recommend this company for your plumbing and natural gas needs!

Excellent customer service ! Able to accommodate us in a…read morevery timely manner ! Chase, our technician answered all our questions & did a great job. Will use First Charlotte again for maintenance & would highly recommend this Company !!

Waited the entire afternoon for each of the last two days. They did not say each time that there…read morewas a delay. Recommend not using this company.

Total non responsive and they caused power bills to increase from an average of $300 per month to…read more$1,200 per month

Completely unprofessional, unreliable and uneducated. I had a tech come out to service my system…read morefor a "leak" which was never found or confirmed. The tech fills my R22 system with 410a runs my system while filling and adds the "missing" lbs to the system. Afterwards tech runs his temp test inside at the air handler. Says it should normalize in an hour or so. While the tech was wrapping up I see the canister was labeled 410a. I ask him what refrigerant he used and he said 410a. I corrected him and told him this was a R22 system. He said that's fine it's a common replacement for the R22 that they do this all the time and I won't have any problems. I knew this was not only wrong information it was deceiving and blatantly negligent. I asked him if he would like to call his company or wanted me to call and let them know because I was not going to accept this as the wrong refrigerant would burn my system out. He called explained the situation and they instructed him to go pick up the correct refrigerant replacement from them. He came back and vacuumed the system, supposedly. But everything was rushed as he was going to miss the football game he said. He then filled the system with new refrigerant. The system was running when he left. Fast forward a month later. My compressor is no longer working. I called the company and they sent a tech out. The tech said the compressor is burnt out. To call the owner the next day and speak with him that he's a reasonable guy and would do right by me. Today I call the owner, Frank, up at Total air solutions. He negates that this was caused by any wrong doing or negligence of his tech and blames it on my systems age. Yes this is a a 15yr old Lennox system which was running strong and very efficient. I asked if he was denying any responsibility and he said yes he doesn't accept any responsibility for the damage to the system. That speaks mountains of the type of people they are and employ at Total air solutions. I'm going to be hiring an attorney and providing documented invoices with notations from both techs. Frank, you lost my support and it shows you lack integrity and an understanding of you're own business. Your tech ran refrigerant through my system and burnt it out. Plain and simple. You can't be responsible for your teams faults mistakes and negligence. As a business owner for 17 years myself. I can say that this is not how you treat your clients. Especially not when you are at fault.