Altoona Storage Kings…read more To begin: I only answered "maybe" to the question: If I would refer people because it looks like they just opened a new indoor storage unit option for which I rented the outdoor. The indoor may not have the same issues as what comes with renting a drive up outdoor that's somewhat surrounded by a small grassy like meadow. Additional Details to keep in mind: RENTAL DATES: 05/25-08/25 UNIT SIZE: 5 x 10 (smallest size offered I believe) STORAGE UNIT: F1 (located in the back section of the property along the edge) RENTAL REASONS: College Storage for the summer. I choose to rent from Altoona Storage Kings was because after doing an online search of other Storage Companies in the are their customer reviews weren't as bad (I honestly don't member remember reading any bad reviews and I liked that I could drive right up to the unit instead of parking and pushing those push carts since it was just my daughter and I doing all the packing and moving. ONLINE BOOKING: renting the unit was extremely easy, I did everything online. Creating the online account took only minutes and their site shows the sizes and model so you know exactly what you're selecting. Of course most of the front ones were all taken but again the lot isn't that large so the ones in the back isn't to far to drive to. Payments are set up to came out automatically. THE PROBLEM: Now the issue was during move in day for my daughter. We drove up to the storage unit and backed up the car (which is another reason I just this type of storage because it's easy to drive up to without having to get out and take carts to the units) when I got to our unit I notice there were a lot of spider webs on the gate but since it's outside didn't put to much thought since it is outside so when we opened it i immediately notice a spider egg sack attached to the back of the wall as well as spider webs in that corners of the unit. We started to remove some bins and placed them in the truck as soon as the was placed on its side we immediately started to see spiders coming out the side of the drawers. I grabbed the broom and dust Pan to try and wipe them off but when I looked inside the dust pan was an even bigger spider and this when we started to notice all the different spiders all over the unit and her things. We took the bin out the car and threw it the side and more spiders was crawling out of it. We were completed disgusted and grossed out. My daughter could not stop itching thinking she had spiders on her. The entire unit was infested with all types of spider breeds they were big, small, brown and black. Some I've never even seen before. So we immediately went to the store to buy bug spray and the foggers along with gloves paper towels and mask. So I went back and even though the fogger said 1 per rpm I through all 3 in there. While we waited I called the management office who said that they never received any complaints about spiders which was hard for me to believe since the units directly across from mine had more webs covering their door. So he told me he was going to call his Exterminator to see if he was in the area and call me right back for which he did within like 5min and told me he wasn't available and that "spiders don't really hang out together" which blew my mind because the spiders in my unit definitely didn't get that memo because they were more than hanging together they were partying!! So he asked me to send him pics and at this point we were back at the dorms trying to unpack her other things because there is a time limit given for moving in and this who process took 2hrs a way from us. So when we got back neither of us wanted to reopen the unit because there was a big black spider at the entrance for which it must of crawled out so I asked if he could just come see for himself which he agreed (I'm not sure why he didn't offer that solution during my first call it would of saved slot of time but moving on) he comes with another gentleman and I will admit they were extremely nice and arrived within 15min. When they opened the unit I showed the webs the sacs and they also seen a couple spiders still alive but they help take everything out which we was able to inspect to confirm no sacs or live ones was on her things. They joked about it which helped my daughter relax a little and that was it. It would have been nice if they would have offered some sort of refund for the cost of the items we had buy in order to fix the problem. Then a few days later I got a call from someone else asking if we moved out since the lock was gone which tells me this incident wasn't even reported/shared with their office. I thought I was getting a follow up apology call but NOPE have yet to receive anything from them. I guess as along as they have my money that's all they care about. Rent with caution!

Had a Call within 10 minutes of ordering the unit on the U-Haul site .. Very nice Man by the name…read moreof Anthony .....Love the fact you can back the truck inside the building and close the door while you are unloading .. they have everything you need to move the furniture free of charge . With large sliding doors and air conditioning ... The security cameras and numbered key fobs is comforting when your items are left unattended ...You wouldn't believe what we nicely fit in this small unit..:).. Very clean.. I've already recommended to a friend or two ...:)

Super clean storage units! I like the security and the fact that it's so close to town. Love the…read morefriendly staff and the great prices and different availability

From the owner: We provide a variety of services including, but not limited to: Used Cars, Trucks, Motorcycle, and…read moreATV sales; Enhanced Inspections; 4 Wheel Alignment; State & Emissions Inspections; Tires and Parts sales; and Self-Storage Units. Call, text, or email for more information.

SUPER COMPANY. I have used movers before but WALK'S MOVING &…read moreSTORAGE (Altoona a, PA) was the BEST. Other movers were good, but this company was the best. They arrived precisely on time--8 AM. They arrived at the correct location and were ready--doors open, ramp in place, etc.--to started immediately. They knew EXACTLY how to prepare a 6' grand for proper moving--and they moved it without a problem (and no damage whatsoever). They then loaded the furniture and boxes with the same care and efficiency. At the destination they followed the item markings (Kitchen, Bedroom 3, TV room, etc.) and everything was placed where I wanted it to be. Each member of the crew was pleasant, professional in appearance, and professional in their use of language. The final price was EXACTLY what had been quoted to me long before the move. An EXCELLENT experience with WALK'S MOVING AND STORAGE, Altoona, PA. In addition, their truck was new and the truck's interior looked as if the company cared.

I'd stay away! Owner was unprofessional and added $4000 in charges…read more The business owner, Gary, does not communicate effectively and took no responsibility for his mistakes. The interstate move for our parents was an awful experience that could have been avoided. Gary did not take into account emails sent well in advance of moving day and did not communicate to clear up any misunderstandings. My parents ended up paying Gary over $4000 more than quoted and the move required an unplanned separate trip on a different day, due to him sending too small a truck. This caused a domino effect of problems for my parents to figure out at the very last minute. Gary's explanation was that my dad was "confused." However my dad's emails explained all very clearly; Gary was the one confused due to his lack of attention. Then it took TEN days for the 2nd delivery of their things. Instead of being apologetic, acknowledging his mistakes which we would've respected, Gary blamed all on the customer, literally claiming nothing was his fault. I'd definitely stay away from this company and go with someone more highly rated.