Horrible customer service! We sent an email on February 15, and called on February 16 to follow…read moreup. We were told email had not been read so we placed order on the phone. There were dogs barking in background when we called, and we had to repeat everything we said. We were told we would get an email confirming what we ordered. Since we didn't receive an email, I called on February 21 to confirm order. I was told that email had been sent, but we never received it; however, we did receive an email with invoice on February 21. Order was received on February 24 and looked great!! The cost of plaque was $28.57 and with processing fee (which we were not told about) and additional engraving, the total was $31.36. All this was reasonable, but then we saw the shipping. Shipping was also $31.36; what a coincidence. I called today after leaving a message for someone to call which they didn't. I spoke with a not so customer friendly man. He explained that the amount was what UPS charged. I told him that I had looked online, and amount was not that much; he got defensive and said the shipping amount came from computer. I stated it was very strange that shipping was same as total of order, and he said rudely, "Ma'am, there's nothing I can do to help you." We have used UPS many times, and there is no way I will believe they charged $31.36 to ship a plaque. We did not ask for overnight and 2-day shipping; we told them at time of order, we needed it by March 1. From now on, we will play a little more for the product and support local companies.

Courteous, Prompt. Wonderful Product --- Our office, Coldwell Banker - Carriage House Realty,…read more would like to commend Stineman Ribbons and Awards on their superlative customer service and product and want to express how grateful and impressed we were upon receiving our order for Rosette Ribbons for a small Fundraiser we are conducting for our local SPCA in Fredericksburg VA. From the first moment of contact with Lynn in customer service, we were treated as if we were as important as a customer placing a much larger order. The prices were reasonable and our Blue Ribbons were lovely and arrived in a matter of days. We are so very pleased and excited to be able to "pin" our ribbons on ALL our 4 legged participants (Yes, all our registrants are the "Worlds Best Dog" !) We highly recommend Stineman and should the opportunity present itself, we certainly will order from them in the future....

Five Stars because AmazEngraved does outstanding work! I've used them for my annual golf tourney…read moreawards and family reunion prizes. I always receive high quality, original items and best of all, they listen to my needs to create the product I want for my events. I highly recommend AmazEngraved for your laser engraving custom products.

From the owner: At AmazEngraved, we strive to provide a "boutique" engraving experience. Specializing in laser…read moreengraving of all materials, our goal is to create keepsakes and/or personal projects that exceed the expectation of our customers. Let us be of service for your next project requiring laser technology or engraving!