We were amazed at the quality of work by Dolbier on our old Persian rugs, they came out looking…read morelike new! Derrick Bond, the gentleman who delivered our rugs, could not have been kinder and more helpful. He helped us move all our furniture around until we felt it was in the perfect place. We just can't say enough good things about Dolbier, we highly recommend them to anyone who wants professionally cleaned are rugs. And hope that you get Derrick to be the one who delivers! Great work!

I am filing this complaint against Dolbier Disaster Restoration (DDR ) for reasons that are listed…read morebelow. These events occurred while they were repairing our roof. A large tree limb fell onto our roof. It created holes in the shingles, sheeting and decking. The damages were covered by our home owner's insurance policy. The insurance adjuster allowed for replacing the shingles and sheeting on the entire roof and to repair the damaged decking. DDR was selected to do the repairs, they were provided with the adjusters' scope of damages--replace the entire roof and repair decking. I used the following terms to identify my view of the structure of a roof. Shingles are on top of the roof, sheeting goes between the shingles and the decking, we had two layers of sheeting, felt and titanium, decking are 4x8 sheets of wood that are attached to the rafters. The roof that was struck by the limb and authorized for repairs was one entire side of a gable roof. I happened to climb on to the roof and observed the roofers as they were working.This is what I observed-- 1. Approximately 1/3rd of the roof had been removed. The roofers were in the process of replacing this part of the roof. The balance of the roof was untouched. DDR was authorized by the insurance adjuster and myself to replace the entire roof. They arbitrarily opted to only do 1/3rd of the roof. Why would DDR replace 1/3rd when they were requested and authorized to replace the entire roof ? 2. I observed that the roofers were in the process of laying down felt paper. They were rolling the felt over a large hole. The hole was very noticeable- it was about six inches wide. A visual inspection showed the hole was also in the decking. The titanium was not present. It was very clear that the workers were going to cover the hole and not repair the decking. There were other holes in the roof. They had already covered these holes with the felt paper. There was no material on the roof to repair holes. It seems reasonable to assume that the other holes were not repaired-they were covered with felt. Later I found on the ground the piece of titanium paper that cover the hole, apparently the roofer cut it off and threw it over the side. It has a large tear where that the limb made I have this piece of titanium. I contacted DDR and advised them of this situation. A few days later a different crew arrived. They properly replaced and repaired the entire roof. A frightening thought --Without proper roof repairs, rain would continue to entered our home year after year. We all can envision the consequence of the damages this would have cause to our home. Thank goodness my 78-year-old body gave me the strength to climb onto the roof. I do wonder if this happened to a person unable to climb onto the roof, or assumes the repairing company would do what the insurance company felt necessary to properly repair their roof. Can you imagine what their life would be like when these defects was discovered ??? FYI, I've been in the property casualty and risk management insurance for over 40 years. My first job was a claims adjuster. I've worked with very honorable professionals. It is very difficult for me to imagine that companies can provide this type of service and walk away leaving the homeowner in a pickle while there were fully compensated. Thanks for taking time to review this matter. Regards, Tim Cummings, CPCU

The best carpet cleaning service around! We never use anyone else. We had a fur baby that had…read morecancer and had soiled a rug. Pete and his crew did an amazing job and cleaned it extra a number of times. Always great people that are reliable and honest!

Full Steam Ahead . When they need my house they were onest to me about the time they need to clean…read moremy carpets. My carpets looked amazing after they were done .The best carpet cleaning business I definitely recommend .

This is our first home in high country, but not our first custom built home. Vonco Construction,…read moreVaughn Hughes built our home in the high country. It is absolutely a beautiful home. Vaughn is a pleasure to work with, easy going, knowledgable, professional, and caring. The workmanship and attention to detail is superior. I would not hesitate to have Vaughn build another home for me, and I would highly recommend him to build a custom home for you. If you are building a home in the high country, call Vonco Construction, Vaughn will build you a home that is true quality and beautiful as well.

Michael showed up right in time and immediately got to work. All of my checklist items where…read morecompleted quickly and accurately

Michael is a great person and a very hard worker. He gets the job done right in a timely manner. I…read morehighly recommend his services to anyone needing anything done around your home or business. His rate is very fair because, as I said, he is a hard worker and doesn't try to take advantage of his customers by doing things that were not requested in order to make more money from his clients.

Ember Keepers is our newest 5-star addition to our reviews--and they truly deserve it. After 12…read moremonths of renovations to our mountain home, the first serious cold snap screamed "Light That Fire!" But the chimney was totally stopped up. We called the contractor who executed the renovation, and they called on Ember Keepers to diagnose and fix the problem the contractor had created. Technicians Chance and Julian were on the spot 4 hours later. Polite, knowledgeable and responsive--we couldn't have asked for better. Within less than an hour they had us back "in the fire!" We simply couldn't have had a better experience. Call Ember Keepers with any of your chimney needs.

Very pleased with everything that took place. Graham and Michael were very professional and…read morecourteous. Gave me time to explain my situation and the history of the house and chimney, as the fireplace hasn't been used in probably 30 years or more. (House has been in the family for over 60 years and now I'm responsible for it). They worked together, one cleaning, the other inspecting the outside of chimney and the inside of it. Explained everything as they went. While I know very little about chimneys or knowing what to look for, Graham went step by step with the process. Michael did a really good job of cleaning and then making sure everything was as it was when they arrived. They gave me an estimate for possible recommendations but were not at all pushy or "trying to sell" me on repairs. He explained what technically was needed and shared several options. Bottom line, I'd definitely recommend them. I have nothing to compare their work to, but based on my experience, I'd use them again for certain!

I had storm damage from two trees hitting my roof. I dealt with five different businesses over five…read moremonths, trying to get my roof repaired. ALL of them ghosted me! I was referred to Tried and True Roofing from a business that I had previously done business with. I contacted Phillip Oliver and he came by that day to measure, and gave me an estimate before he left. He was 25% of the cost of the next closest estimate, AND he was responsive thoughout! With his estimate being so low, one would be wary of the quality of workmanship. Since the business that recomended him is top notch, I had few reservations. Admittedly, much of the work that was estimated by others was unnecessary. Within 3 weeks of my first contact, my repair was COMPLETE! Phillip and his crew were professional, prompt, dedicated, hard working, efficient, and completed the work in a day and a half! They did a great job with cleanup too. He requires no money up front, and offers 100% satisfaction. I can't recommend him highly enough!

We had a skylight that wasn't leaking until Tried & True put on a new roof. Now it leaks and…read morePhillip isn't returning my calls even after I agreed to pay him to fix the skylight. Which I shouldn't be expected to because my receipt boasts a 5 year labor warranty. How do I get Phillip to honor that? They laid the metal roof on top of the old shingles, if you have work done by these guys make sure you have everything in writing! Also, the review below written by Morris W is from Morris Wyatt, a coworker of Phillip's. It is a false review.

We recently added a large patio and retaining wall to our house in Boone, NC. I cannot say enough…read moregood things about how Tony and his crew handled this project. Tony and his crew were very attentive to our needs and desires and were a real pleasure to work with. I would not hesitate a moment in asking Tony and his crew to do other projects for me in the future

We had Tony from HRock do a total remodel a year ago. He contacted him regarding a window he…read moreinstalled that was leaking and he told us the window needs reflashibg. 2 weeks later no return calls after many messages. I spent $150,000 remodeling with him and he won't stand behind his work or call back. We always paid him when he asked for money and thought we had a good relationship but this shows someone's true character and business ethics

Jose and his team does a great job, a couple years ago they did a great job on renovating my Deck.read more