We brought in a 60 year old chair to be reupholstered. The quality of the work was excellent; it…read morelooks beautiful now, The people are friendly and helpful, the price is reasonable. Very highly recommended. Will definitely bring more pieces in the future.

Excellent job, super friendly staff, very nice quality of work and finished on time. Cheaper than…read moreall the other local quotes I received. Would highly recommend!

I cannot believe Stihl authorizes these people to service their equipment. Maybe Stihl does not…read moreknow how they treat people and their equipment. Well, they will very soon. My mother-in-law took her Stihl blower in to have the primer bulb replaced. That was all it needed. That was all she wanted done. What they did to her blower was criminal. Not only did they not replace the primer bulb as she had ask, they broke the throttle lever off the carburetor when they dis-assembled it. Why they dis-assembled her blower to replace an easily accessible primer bulb is beyond any conceivable explanation or understanding. When she went in to pick up her blower after being told it was ready, she was handed a bag of parts, and a bill for fifty some dollars. They had the nerve to tell her (after they broke the carburetor) it needed a new carburetor, and it was going to cost as much to repair the blower as it would be to purchase a new one. Then they charged her fifty some dollars for their "fine" service. All it needed was a primer bulb! You can see in the attached photo the condition in which they returned her blower. If legible, the broken throttle lever pieces are circled in the photo. Unbelievable!!! Had this happened to me, these people would be in court making reparations for the damage they caused. This is truly criminal taking advantage of a person in this manner. If I heard one day someone burned them out, I just might have to smile.

This store is handy. You can find a lot of gardening and landscaping items at the center. They have…read morea nice snack collection, including Birch Beer.

Very professional and quality of work was above and beyond! They refurbished several of my pieces…read moreand I will call them again!

Jim and Angie did an amazing job! My 20 year old leather sofa and chair had faded from sun exposure…read moreand suffered cat scratches and pet stains. Now my sofa and chair look brand new! The leather color, gloss and conditioning are absolutely perfect! The scratches and stains are gone! In addition, Jim and Angie were polite, professional and moved the furniture to & from my home at no additional charge. I highly recommend Fibrenew Roanoke!

Very honest. Rather than trying to sell me an expensive part with labor, I was told that we'd be…read morebetter off buying a new refrigerator rather than fixing the old one. I'd used their repair services a time before and they were great.

40 or 50 years ago I met Mike Ballard. I have bought appliances from him and he repaired all my…read moreappliances. He started bringing John with him and now that Mike has retired John is the one who comes. they have always been knowledgeable and reliable and helpful. I can't say enough good things about them.

failure of new bosch refrigator - length of time to repair. after 8 days-still not repaired!!…read morepurchased new bosch $2,500 refrigator on 5/9/26 it failed on 5/27/26 - i.e. lasted less than 3 weeks. scheduled repair for 6/4/26 - didn't show up 6/4/26 - still no firm scheduled date. called scheduled for repair date!!! she unawared unit still down & hung up on me. bosch told wife part not available until 6/9. why wasn't part shipped overnight (circuit board) less than lb.. at best down for 11 days. not good for vinton appliance, nor bosch!!! will probable never use vinton appliance again!!!!

We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

Went there for a lawn mower repair. Jeff and Joe were excellent with customer service - attended…read moreto the issue right away. Thanks very much!

I can't say enough good things about Jeff's Small Engine Service & Repair. They are friendly,…read morehelpful and concerned for the customer's needs. They respond to messages within a reasonable amount of time.

New location on 215 Walnut In Vinton. Had an issue with the…read morebrake on my chainsaw , took it to blaze and within 5 minutes the problem was solved, no charge! I will be returning with any other small engine issues. Thanks Blaze!

We had been having issues with being able to fill up our jetted tub without running out of hot…read morewater and also taking more than 2 showers back-to-back. I was also having to drain the tank about once a year and replace the bottom element as our house did not have a softener when we moved in, so it had a lot of calcium carbonate in the bottom. I called Bob Garret Services for an estimate about a new hot water heater with a mixing valve. Never knew that a mixing valve can increase your hot water volume by over 50%. Lawrence Hancock came over, checked everything out, and gave me a quote. He was very detailed in explaining things and low-pressure (no pun intended), and obviously very intelligent. Even though the cost was a bit surprising, I decided to go for it as this was the best water heater on the market. Lawrence came over the next day with new water heater, mixing valve, and thermal expansion tank (needed for to prevent pressure buildup in closed plumbing system and protect the well pump). He got everything installed, not to mention re-plumbing a few questionable joints on my water softener, anchoring some existing copper pipes to the block wall, both at no extra charge. Here's the kicker...not only can my wife use her jacuzzi now, but we have increased water pressure AND our 2-year-old water softener is working MUCH better. I'm extremely satisfied with Bob Garrett Service, not to mention with Lawrence especially. Great job guys. One less thing to worry about now.

WOW WOW WOW TEN STARS PLUS!!! How do I begin...?? These people are AMAZING to do business with and…read morewith professionalism & welcoming energy plus to get YOU the service as a paying customer you deserve!! AND NO I do NOT work for them, nor am I related to anyone there that I am aware of!! :))) As of yesterday the "cake was baked and decorated beautifully!" "DLER ANWAR, technician extraordinaire" came with a smile ready to let me see & hear the whole house generator operate!! ANDDDDD after my conversation with TAMMIE at their office it tells me they are the guide for the technicians in the field as they ALL WORK AS A GREAT TEAM!!!These folks do a fabulous job for a fair price! WHEN you are ready and need help give them a call....YOU will NOT be disappointed!!!