In January the president of this locksmith company made a proposal to provide a lock to service an…read moreelevator in my building and we agreed they would. After about a month of hearing nothing, I called and after some difficulty reached this person in a telephone call. He said they would have the lock in about a week and he would call me the next when it came in or in a day or two, if he found out from his supplier that the delay was going to be longer than that. Another month went by with nothing. No lock and no call. When I called today I was told that the president was not in and I would have to leave a voice message. The person who took the message did not switch me over to voice mail but obviously in a mistake kept the line open at which point he appears to have started a conversation with the person I was trying to talk to and called me an asshole. Quite a surprise as I thought the conversation we had was straightforward, unemotional, and without any harsh words. If you need this kind of treatment from a vendor that doesn't fulfill its commitments, then, by all means, this is your vendor. For most of us, however, this is the type of company we hope to avoid.

I needed a last minute key made before the holiday, and had completely forgotten. I called at 4:57…read moreon a Friday and asked if they could be there to help me. They said absolutely, and when I arrived they couldn't have been nicer or more helpful. They even solved the problem of how similar my two door keys are, by making one different at the top! Talk about going above and beyond!! Apparently they've been in Nashua since 1980- and it shows. Their commitment to customer service for this one interaction means that if I ever need a key, or a lock, I know I'll be back!

I have had Jeff do work in my home for several years. He has installed lock systems for me,…read moresecurity systems, as well as deliver and setup several safes at offsite locations. He is very reasonable priced and lets you know if there are any additional costs before incurring them. I would recommend his services highly.

I just want to say Jeff at J&M security was a breathe of fresh air when I needed cameras put up and…read morelocks changed in my home. He was very professional and knowledgeable. If I had questions he was right on top of it to answer them. Pricing was very fair and in a competitive range as we did have other companies come out to give us a quote. I personally will use J&M again for any of my security needs in the future and recommend this company to anyone who is looking for someone who knows what they are doing and is very friendly to boot.

On Sunday, 1/14, a freak snow squall knocked down all the National Grid, Comcast and Verizon lines…read moreon our road. The way the pole fell all our lines were ripped from our house, thus required being reattached by an electrician. On Monday, a holiday for most people, Ron arrived at 8:00 AM and began reattaching our lines. My husband is oxygen dependent, which requires electricity. Our generator failed and he was out of back-up battery power. Ron went above and beyond, sent his worker to his shop to lend us a generator until we had power. Small miracle, I'm told, electrical work, coordination with Tyngsboro building inspector, National Grid and Ron , gave us power by end of day. Since it was a holiday, I expected a very hefty invoice, considering the emergency service, loan of a generator (checked our generator too), coordination with numerous parties, I was very relieved to get a very reasonable bill. I cannot recommend an electrical company any more than Ron Berrube! Thank you Ron.

We recently decided to have a security system installed in our 1890s Village Colonial. After being…read morethoroughly horrified by the reviews I read of ADT, I was advised by our attorney to contact ProTech. Tom, the owner, personally met with me twice. He's a very grandfatherly man who brought my children lollipops, and really took the time to find the best and most affordable security option for our needs. His two installers did a magnificent job, even meeting my husbands approval(!).

I have had my cameras for a few years now and I cannot say enough positive things about the…read morecompany. I reviewed a lot of companies for a security camera system for my business. Talked to a lot of business owners and found they had a few bad experiences with a few other alarm companies. I called Mason Alarms, and they were very reasonable in pricing and services they provided. They installed my cameras in one day and had all my devices linked for viewing before they left. As for any issues with the cameras I have had very few and when I did Mason Alarms were able to fix them within a day. I highly recommend Mason Alarms to anyone looking for a security system.

Our Town Offices were in need of an upgrade in several areas of security. We reached out to Mason…read moreAlarms, had a very productive discussion about our needs, and agreed to move forward. We've been very satisfied with the fast responses to everything including installation, training on the new equipment, alarms, and general questions.

The team here is flexible, patient, thoughtful, hardworking, knowledgeable, and gentleman-ly. Our…read moreFrame TV install turned out perfect

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

The difference between a good company and a great company is the way they respond when questioned…read more I couldn't be happier with the way One Source Security responded when they read my post. I received a call from the owner, not to offer a better price but to find out what had happened and what they could do to improve going forward. The owner offered to come out and sit with me to hear how things went and how they could work with their team to improve the experience for others. I had contacted all of the national chains and couldn't bite the bullet for their $99/deal that locked me into a lengthy contract to proprietary equipment. I was pleasantly surprised with the fact that OSS called me and worked to make it right. I look forward to having them install my system and refer them to my friends, family and neighbors!

I haven't had the occasion to need their service recently, but, when I have, I've found them to…read moreprovide excellent service, plus so professional and, just so pleasant to work with. Even when I had a minor issue, they treated it the same as they would their top account. Friends of mine in locally-owned businesses also love them. Great work, quality and integrity.

installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.