This office was negligent in returning my phone calls, and scheduling. I repeatedly called and left…read moremessages at all hours and no one ever bothered to return my call. I had a surgery three years prior and was experiencing significant pain and zero reduction in pain. No one even bothered to call back. When I went online to schedule through their online portal, I confirmed that I had scheduled an appointment. Took a half day off from work drove 25 minutes to their office, satisfied that I had an appointment and I was looking forward to discussing options and what had gone wrong and to ultimately relieve the pain I had been suffering. Not only was I greeted by a rude receptionist who took her sweet time responding to me, she claims she had no record of my confirmed appointment, and told me they would not be seeing me that day. I asked when I could schedule another appointment, squelching my anger and disappointment. She said oh not for a few months we are all booked up. When I divorced them in their services and found a new podiatrist and orthopedist within two days. I had a new appointment with a physician who took x-rays and analyze that the implant that I had been given, had not settled properly was not done correctly, and was the cause of my ongoing pain. I would not ever recommend Yale podiatry group. And I'm saddened at the fact that they carry the Yale name and tarnish it so as if wielding Yale in front of a podiatry group name would bring them business piggybacking off of Yale New Haven Hospital. Rude, reprehensible, incompetent at the top of my list of adjectives. Do not go to this office.

Called repeatedly for weeks, left messages and no one bothered to return my calls. I had surgery a…read morefew years ago and am still in pain. I decided to see if I had the wrong info, and found the website. I was able to secure an online appointment there, or so I thought. I show up for the appointment and was told it did not book and was turned away. It's time for a physician's office that returns phone calls and is communicative and attentive to my needs. In addition, visits in the past have been less than hospitable by the staff, and irreverent. I often had to wait nearly an hour past my scheduled appointment time to be seen. I will not be returning.

Customer service: long checkin line. Only one receptionist. 15 mins to checkin…read more Was walk-in. Free waiting 45 mins I asked how much longer to be seen...another 20 mins to be seen. No triages Waiting room empty. No other walk-ins. I was in pain and walked out

I always get the best advice and care there. Communication is very good. I see Drs. Klauser and…read moreYue. Both they and there staff are very caring and professional.

Dr. Patel is extremely knowledgeable in podiatry. However, as importantly, he is one of the nicest,…read moremost compassionate doctors you'll have the occasion to meet. Additionally, his staff is respectful and helpful.

Dr. Patel is a very caring and gentile physician. I recently had surgery on both of me feet, after…read moreliving with pain for years. I am now able to walk pain free. In this day and age, he is a refreshing physician, it's like going back in time to when Phyicians really cared and listened to their patient. I highly recommend him. Thank you Dr Patel !!!

first look, building is very old looks run down. when you go inside it's very cramped and it…read moresmells, you can hear all the things going on. this particular day I went to get something taken care of on my foot. doctor came In looked at my foot, didn't even take care of the reason I was there, put a baindaid on and sent me on my way, then come to find out I was charged $25 for nothing. Overal, horrible experience. Do not go there.

Not a good experience. Had a procedure that was not done well. Had to go to another doctor to…read morefix/complete. Also think the last 5 star review mentioning Dr Patel was meant for a different practice which is fantastic.

I went to this Dr for 6years, but recently was given five pairs of orthotics which they charged…read more$2500 to my Insurance co! I wasn't using these ridiculous products, so after three weeks I called the doctor to return the products for a credit !! They refused to return the products and give me a refund to my Insurance, even though I would continue to see the Dr and use the amounts easily in future visits! patient beware some unethical practices of this company!!!

Was so pleasantly surprised by Dr. Lazaroff and staff the day of my visit. I have been suffering…read morefrom a few foot aliments and the previous podiatrist just continued to do minimum to make me have more office visits. Dr. Lazaroff attended to all my medical issues on my feet. I could not be happier. Will continue to return to this podiatrist practice.

Dr Zuckman had to operate on my daughter's toe twice in 1 week. The 1st time he sent her home with…read moreno antibiotics or clear instructions or care. She has to go back. 2nd time she had obvious infection he called "drainage" but finally gave antibiotic. After belittling her JOB! She became even worse. We went to another Dr. Who actually tested the infection my daughter has MERSAA! The original so called surgery it self will take 8months to heal before it can be fixed.

My first appointment with the doctor was disappointing but not insurmountable. I have become used…read moreto male specialists that have a cold unfriendly demeanor. I explained the issue and he was fairly dismissive. He made rude (bordering weird) assumptions about the OTC treatment I was using simply because I could not remember the name. He took a lab sample and seemed disinterested in talking about other pain I was having. It took several weeks to hear back about the results. When the office called they told me results were normal with no other insight. I was still having an issue I needed resolved and had to press them to make a 2nd appointment. This second appointment was actually a much better experience. The doctor explained the issue a bit better, we discussed footwear and other items. He also ordered another lab sample. The 2nd results did not come up normal and I have my suspicions as to why. I was advised that before they sent the prescription they needed to order bloodwork to ensure my liver was functioning properly. This was a very normal request. I completed the bloodwork and the results were received. When I called today to see if the results were normal so I could get the prescription I was confronted by a very rude individual working at the office who stated "I told you there would need an appointment to review these results". I do not recall this at all because I would have pushed back. This would be a third appointment for a prescription they already determined through 2 other appointments I needed. I did not need to review the results I just needed the doctor to note that my liver was functioning and then complete the job from the last appointment of sending the prescription. The people in this office are rude and months passed with my feet deteriorating with no treatment or solution. I am not someone that complains frequently and I have never had this kind of issue with a Yale doctor. It was very upsetting. My PCP was thankfully able to look at all the results and send over the medicine I needed. This doctor is clearly no longer looking to be working and should retire. There are MANY doctors in his area and I would choose anyone but him.

Doctors were amazing but staff not so much. Received a bill that I was told wo be covered by my…read moreinsurance because I am on blood thinner. Contacted billing twice but never received a phone call back I paid the bill anyway because I didn't want it to go to collections. I just canceled my next appointment and will not go back. It's too bad because I really liked the doctors.

Highly rude and unaccommodating. They took several months to make simple orthotics for my shoes…read more Every time I called to see where my orthotics were they acted like I was the worst person in the world. They gave terrible expectations for when they'd be ready and then got upset when I'd check in after their proposed finish date. They then lied to me about how I couldn't pick them up due to a supposed insurance issue, then proceed to tell me 2 hours later that I can pick them up and that they'll make an exception. When I get there they cancelled the doctor appt without my say. The doctor shows up and has an attitude when I ask a question about the orthotics because i "didn't have an appt". Well it was cancelled on me! Awful awful awful! NEVER go here

Excellent Doctor! I had an ingrown toenail and he fixed the problem without the pain and it doesn't…read morebother me anymore. I would highly recommend to anyone!

They are very condescending, unethical, and completely unprofessional. They seem to believe that,…read moresimply because they are a private practice, they can treat people however they please and do not abide to the fair patient treatment practice. They were extremely inconsiderate toward my mother--who is 92 years old and in poor health who arrived on time for her scheduled appointment with the podiatrist, Dr Yu. The staff member, G Yu was very insensitive toward my mom. I tried to explain to G Yu that my mother had an open wound on her back and was in pain; despite having arrived punctually for her scheduled appointment, she was left waiting for over an hour and was the last patient to be seen. I was attempting to kindly intercede on behalf of my mother, who suffers from dementia and cannot speak for herself. G Yu completely disregarded my concerns and in retaliation she told me not to bring my mother back again. G. Yu appears to be the person in charge of the facility--the one who initiated the despicable act of patient abandonment--since the doctor simply complied when she asked him to discharge my mother and hand over her discharge papers. They are clearly in violation of ACA and HIPAA. I would like to remind this family medicine practice that they are not in China. We are in the United States of America, and people here have the right to be treated with respect and fairly. They advertise this website that does not exist: www.advancedmedicalfootcare.org. I would not recommend them at all!