This office was negligent in returning my phone calls, and scheduling. I repeatedly called and left messages at all hours and no one ever bothered to return my call. I had a surgery three years prior and was experiencing significant pain and zero reduction in pain. No one even bothered to call back. When I went online to schedule through their online portal, I confirmed that I had scheduled an appointment. Took a half day off from work drove 25 minutes to their office, satisfied that I had an appointment and I was looking forward to discussing options and what had gone wrong and to ultimately relieve the pain I had been suffering. Not only was I greeted by a rude receptionist who took her sweet time responding to me, she claims she had no record of my confirmed appointment, and told me they would not be seeing me that day. I asked when I could schedule another appointment, squelching my anger and disappointment. She said oh not for a few months we are all booked up. When I divorced them in their services and found a new podiatrist and orthopedist within two days. I had a new appointment with a physician who took x-rays and analyze that the implant that I had been given, had not settled properly was not done correctly, and was the cause of my ongoing pain. I would not ever recommend Yale podiatry group. And I'm saddened at the fact that they carry the Yale name and tarnish it so as if wielding Yale in front of a podiatry group name would bring them business piggybacking off of Yale New Haven Hospital. Rude, reprehensible, incompetent at the top of my list of adjectives. Do not go to this office. read more

Yale Podiatry Group - New surgery to reconstruct foot included a fusion, & correction of 2 additional toes and required 12 weeks out of work. - Podiatrists Near Me - Ansonia, Connecticut

Called repeatedly for weeks, left messages and no one bothered to return my calls. I had surgery a few years ago and am still in pain. I decided to see if I had the wrong info, and found the website. I was able to secure an online appointment there, or so I thought. I show up for the appointment and was told it did not book and was turned away. It's time for a physician's office that returns phone calls and is communicative and attentive to my needs. In addition, visits in the past have been less than hospitable by the staff, and irreverent. I often had to wait nearly an hour past my scheduled appointment time to be seen. I will not be returning. read more

Please avoid this place at all costs! They do not return phone calls, they do not address issues that arise. After surgery, you are seen by medical assistants and secretarial staff, not by a doctor, PA, or APRN. I have heard Dr Jeffries is a good surgeon, but beyond that, the level of care at this office is reprehensible and scary, to put it mildly. I was shocked. DO NOT GO HERE IF YOU WANT YOUR CONDITION TO IMPROVE, WITH CONSISTENT FOLLOW UP!! read more

I had an appointment with Dr. Travisano today at the Ansonia office. I made this appointment on line which made it so convenient. The women in the office were friendly and helpful. The doctor himself was the BEST. He also was friendly and and explained everything to me. It truly was a pleasure and I highly recommend him. read more

If Could give this place ZERO stars I would. I brought a 92 year old woman who is in my care to this office just to get a toe nail trim on three different occasions. After Dr. Jeffries cut her nails each visit, I asked him if he would kindly put her sneakers back on her feet since she has a hard time doing it thinking surely he would be more than happy to oblige. To my amazement, he had a terrible attitude about it. He answered me "What's the matter you can't do it" (as he proceeded to put them on for her). I let it go. The next visit, same rude attitude, (telling me I should be the one to do it) but since he did do it, once again I let it go. This last visit, two days ago, same scenario, but he was even more obnoxious. He not only hinted that I should be the one to put her shoes on but further went on to say, "Maybe you could at least tie her shoe laces"...ok now I was extremely angry but did not make a scene at the office and in front of my client. Once I got home however, I did call the office asking to speak with the office manager Marcia. She wasn't available so I left her a message about what had transpired requesting a call back. Instead, Dr. Jeffries called me back. I said to him, how dare he put me on the spot asking me to do a simple common courtesy for a 92 year old woman. I explained I had already advised him during the other office visits that MY COMPANY DOES NOT ALLOW ME TO TOUCH THE CLIENTS. Seriously, What if I did attempt to put her shoes on and turned her ankle to wrong way and accidentally injured her or worse, broke her ankle??? I would be liable! An older person has very fragile bones and why would he put me in that position. Where is this doctors' common sense and professionalism?? He got very nasty with me and the conversation got very heated over the phone. The bottom line is, me and this elderly client, WE ARE HIS CUSTOMERS!!! Is this the way he treats customers??? He's too good to accommodate an elderly lady with putting her shoes back on?? That's part of his job!! SHAME SHAME SHAME on him! We won't be back! read more

I have been a patient of Dr. Jeffries for several years now. I simply cannot say enough nice things about him. Excellent surgeon, very easygoing and friendly. The office staff is a pleasure. Highly, highly recommended. read more

Do you like pain? Well if you do come here to get your toe bones realigned! these people have a great bedside manner and will happily shave the arthritis right off your toe bone. Yeah you will be down for a few weeks and you may have a scar but the pain you will endure is totally worth the pain you do not have after you heal! Love these guys and they deal with dry slightly amusing comments well. The next time I need a foot cut open I am definitely going back to these wonderful sadists! read more