They're unethical, slow, and expensive. Find someone else and save yourself the money and headaches.read more

They are available. They fixed our problem with my heating system and charged me a fair price. And…read moreleft everything neat.

This firm installed two Carrier heat pumps unit for me about 10 years ago and just installed a…read moreCarrier-Midea mini-sync heat pump for a large sun-room. I used to do utility consumption modeling for the Federal government and was probably an annoyance with all the different specs and models I wanted to compare before choosing, but they were always polite. I was very pleased with both their prices and work. I confess to having a bias towards Carrier products over a number of moves because they seem to offer a good cost/reliability/efficiency mix than two other brands I've tried. Also, I got the energy savings I expected with the Carrier models more-so than with two other well-rated brands. We are fortunate to have other good contractors and equipment choices in our area, but I recommend getting a quote from this firm if you are in the market. One suggestion: learn what SEER and HSPF mean and use those ratings when deciding how much to spend when considering more efficient units. Sometimes the payback on a higher efficiency unit easily justifies a higher cost, and sometimes it doesn't.

I highly recommend Air Conditioning Servicers. Their service department is excellent. They are…read moreglad to show you the old parts and explain why they needed to be replaced. When they service a unit, it works like new and runs a long time. I have always thought my bills from Air Conditioning Servicers were reasonable. I've used Air Conditioning Servicers for over 26 years for our rental properties and my own home as well. Whether it was installing a new system or maintaining an existing one, Air Conditioning Servicers has done an outstanding job. The folks at Air Conditioning Servicers are honest and really have integrity.

Burgess Plumbing has worked for me twice and I highly recommend them. First, they fixed a commode…read morethat was leaking at the base. The previous owners of the home did a major remodel and apparently didn't use the correct adapter to raise the height for new flooring. It works great now. Second, they fixed the master bath commode plus they also installed a 36-inch vanity to replace a pedestal sink. Both of these look wonderful and work well. Mrs. Burgess is always very professional and pleasant on the phone. The repair people​ were prompt, knowledgeable, and cleaned up so you wouldn't know they'd been there. The prices were fair and they sent the bills in the mail, which was convenient for me. I had trouble believing the experience Lynn M. reports and wonder if that person has some other issue. I checked Lynn M.'s list of reports and notice another very negative report to a well and pump business just 3 months earlier. I did reach out to Yelp, but they replied that they reviewed the review before and decided to let it stand. All I can tell you is that my two experiences with Burgess Plumbing were great and I have dealt with other plumbers in past years in various cities. I have a few other plumbing wish list items to do in the future and I am happy I found Burgess Plumbing to help me with those too.

Terrible company. I always get the run-around with Burgess plumbing. Their excuses are not even…read moregood excuses as to why they can't help. The lady who answers the phone always complains and talks bad about other customers too. So I wonder what she says about me since she runs her mouth about others. Do NOT use this company!

When Mr Olin Landis (who was a Christian pastor) started Landis Heat and Air, he was a Chtistian…read moreFIRST and a business man 2nd. Was well respected by many. Since his passing his son(s) took over and, let's just say, they do NOT have the same qualities (care and compassion) that their father did.

My 34 year old heat pump finally bit the dust this summer. Landes fixed it up enough to keep us…read morecool until they could install a new one. Of the three quotes I got for a new heat pump and air handler, Landes was least expensive. But not so cheap that I questioned it. They didn't have any complementary options, but when you consider the price difference, they weren't that complimentary. They're straight forward. I didn't feel sold. I'd recommend them to a friend.

Would not recommend to anyone. Installed our hvac system at…read morea reasonable price. Service has been horrible. Always takes multiple visits to properly repair. Office staff repeatedly turning over. We finally changed hvac maintenance company after years of poor service.

I just recently moved to this area and was experiencing problems with my heating unit. When Tim…read morebecame aware of the problem, he immediately showed up and fixed the issue the same day! I can strongly recommend Climate Control of Harrisonburg with no hesitation. Also, Cathy, in the office.....was a joy to speak with.

Would not recommend. They came all the way to my home refused to test a pressure tank but…read moreimmediately asked for payment for trip out. Consumer Beaware

We had small leak in our bathroom ceiling. We called and were able to get someone to see us the…read morenext morning as this wasn't an immediate emergency. Chris was dispatched out to us. He was friendly and knowledgeable. He found the problem and fixed it quickly. We asked questions as he worked and he educated us about what was happening and why (and didn't seem annoyed by our curiosity). He even made restaurant recommendations! We will definitely use this company again for future work.

Derek is a pro. He's very responsive and his fees are very reasonable. His service is outstanding…read moreand he's a super nice guy too! We highly recommend him to friends and neighbors and everyone has been delighted with his work. He's done the complete plumbing on a new house, made repairs to old systems, and effectively problem solved for some funky hot water tank issues that made my mom's water smell awful.

Without a doubt the best company I've dealt with in a very long time, always answers in a timely…read moremanner, reasonable quotes, very professional in all aspects, their workmanship is top notch and I wouldn't consider using anyone else for plumbing and heating services.

I interviewed 4 companies and chose Excel for their quality products (I chose Bosch), the time Jim…read moreVance spent with me, answering my many questions and not only explaining my new unit but drawing it out too. The installation hit a couple unforeseeable snags so the project was 3 days, but they made sure that we had heat. I also was able to meet several of their staff and was very impressed by their work ethic, knowledge and kindness. I had to call this week about a rattle I had never heard before. Kyle was here the NEXT morning. He spent several hours under my house and inside. He didn't "see" anything but removed and retightened possible causes. We waited for 2 cycles of the unit and we believe the rattle is gone. If not Kyle assured me that it would be fixed if it reappeared. I am very thankful to Excel Heating and Cooling for excellent service staff and product. PS they also sent me the most delicious airpacked sleeve of fresh cookies in a tote, that was a huge hit at Thanksgiving week in WNY, as a thank you.

Original complaint: My AC would not turn off / running constantly…read more Diagnosis: Bryan w/Excel Heating & Air stated my ac's coil was leaking & currently blowing "poisonous" R22 refrigerant into house. He stuck an instrument inside unit in garage and it began beeping nonstop, which he said indicated the coil leaking. He also stated the motor needed to be replaced even tho it was running non stop. He stated my AC was not worth fixing and needed to be replaced at an approx. cost of $7000. He advised me he put some coolant in ac even tho it was leaking to make me "comfortable overnight" but it would eventually leak out; and said no charge for the added coolant. Lastly, he adjusted the thermometer settings on the wall before leaving & the ac was still running when he left. We agreed I would call him w/a decision the following a.m. He asked me to call him on his cell number listed on business card. Instead, he called me the following a.m. at 10:30 to see if I'd made a decision. That same morning, a 2nd opinion from a different heating & air company first looked at thermostat & stated the ac was turned to off position. He later verified my ac is working fine, but the motor itself was stuck in the "on" position and was why it was running continually and needed to be replaced @ $815. He assured me there is NO LEAK in the coil. They put the same instrument in garage unit (as Bryan had used the previous day) & there was no beeping to indicate a leak. I was dumbfounded. He concluded my entire ac did NOT need to be replaced, only the motor. I called Excel Heating & Air back to report these findings, talked to DAVID. I did not mention Bryan had stated he added coolant until David asked if I would pay for coolant added. I verified Bryan said no charge for the added coolant and did not charge me anything before leaving. (Why did Bryan shut the ac off on thermostat before leaving the previous day if he added coolant?). Moral to story: ALWAYS GET 2ND OPINION. I originally called Excel because of their 100% rave, positive reviews. However I am aware there are companies businesses can hire to input positive reviews online for a fee.