Absolutely loved everything about this little boutique hotel!!
Location: Right in the heart of Puerto Del Sol so perfect for a Madrid first-timer like myself. Never walked more than 15 minutes in any direction to get to the must-see sights. Tons of store and food options all around. You cannot take a taxi directly up to the door because it is in a pedestrian only area, however it is less than a 5 minute walk from the street drop off. The paths around it do get packed with people every night because it's such a hot tourist spot though, so if looking for something quite/lowkey this area may not be for you.
As for the hotel itself the rooms are very clean, and modern. You would never know it from the lobby area which is very minimal and the hallways are pretty dark but I believe it is more of an aesthetic thing. I stayed in their Premium single room for 6 nights which had a comfy queen bed, great lighting, huge shower area, and the room itself was pretty spacious. The TV is huge and always you to chrome cast from your phone so you can keep bingeing your fav Netflix show during your downtime. My only issue with the room (and my friends in two other rooms had the same) was that the windows face inward to each other and the building is pretty high so it's tough to get natural lighting especially on the lower floors. There is also no view unless you book one of the rooms with a terrace I assume.
Also have to add that the staff was fantastic from start to finish. They answered all of our questions well and with enthusiasm even though we did not speak the language. On our first day they informed us of free tours we could take, there are three they offer and we did one of them which was great for learning the lay of the land. They also offer coffee, tea, juice, and fruit 24/7 in a lounge at the basement of the hotel. On top of that they left a bag with a couple mini pastries and box water every morning. Even when we were checking out at 3am the desk person was running around making sure we got our bag before we left.
Overall amazing hotel and would book again in a second especially for the price. I've stayed at big name "fancier" hotels and have to say I wasn't half as impressed as I was with my stay here. Highly recommend. read more