DO NOT SHOP HERE, HE SELLS OLD AND CHEAPLY MADE PRODUCTS. LONG BUT PLEASE READ --
My family and I have been regular costumers of Baba's since he opened.
We have easily spent hundreds of dollars there, he was the only one we went to.
Recently I began buying Max flow pens from him after purchasing one at another location for the first time in months. The one from the other store (unflavored) is still hitting as I type this and I've had it for 3+ days.
I went to baba and bought 3 max flows. The mighty mint one I purchased at least a week ago and it tasted fine until the end.
Then I bought 2 ($40) unflavored (the same as from the other store) today. By the end of the day they had a soiled and burnt out taste.
Previously Baba has been extremely nice, negotiable and would even hit my nic sticks when offered.
Today I called and went in expressing that these two weren't good. I asked if there was any way he would exchange them, he stated because I "tried it" we can't return it.
If you buy nicsticks then you would know most of the time they have you try them in store. So how does that work if you make us try it?
I explained they tasted fine when we bought them, by the end of the night, they were burnt. And the one I bought somewhere else was fine.
I called to let him know what was going on before going to the store. He was very rude and hung up on me. So I went to the store to speak to him in person.
I came in at 9:30, 30 mins before closing and he was rude, he said he didn't care that he told me a bad product; he refused to hit the pens when I offered to show him the taste difference, I waited expecting to talk with him but he ignored me, even left me alone in the store. He argued and spoke over me, lied multiple times about his service, saying he gives EVERYONE discounts and free stuff.
At closing he continued to ignore me and just turned the lights off and said he was closed and I need to leave. As I was walking out another car pulled up and asked if he was open. He wanted to serve the other person but was telling me he was closed. He then tried to say that random customer was "his family" and the other person was obviously uncomfortable being that baba was talking to me in such a way and didn't want to let me in. So out of spite he gave up and just closed and told him to come back tomorrow
I'd expect way better customer service from someone we purchase from almost everyday. Up until now he has been overly friendly and had wonderful customer service, but when I said something was wrong, he didn't care at all. "I don't care" "I don't care if I have been nice I won't exchange it" (he's given me discounts and a free nicstick almost every time I come in). When asked why he would give me such discounts but not exchange these he just shook his head and walked out. Then when he came back he said he gives EVERYONE discounts and free stuff. This is a lie. I've been in there plenty of times with other customers and I've never seen him give anyone else free things.
PLEASE SHOP ANYWHERE ELSE. THERES A WONDERFUL SMOKE SHOP JUST 2 MILES FROM HIM CALLED KINGS SMOKE SHOP.
RIGHTY AFTER I LEFT BABAS I WENT TO KINGS SMOKE SHOP ON MANZANITA AND EXPLAINED HOW BABA WAS ABOUT HIS PRODUCTS AND HE TRIED THE PENS HIMSELF AND AGREED AND GAVE ME GOOD PENS.
PLEASE JUST PAY THE EXTRA 3 DOLLARS AT A REAL SMOKE SHOP OR YOU WILL WASTE $40 AT BABAS
Vape , smoke, flavor, customer service, care, owner, deal. all HORRIBLE read more