When Dr. Rabinovitz moved to a different practice, I wandered around seeing urgent care docs and…read moreasking for referrals for a great PCP. THEN SHE CAME BACK! I immediately made an appointment only to establish myself as a patient. I wanted to just say "hi" and leave but she suggested a full physical since it had been a while. Boy, am I glad she did! She discovered a problem and now I'm getting it taken care of in a proactive way instead of on an emergency basis. Dr. Rabinovitz is on time yet she somehow never seems rushed or bothered. I feel listened to and cared for. She is the epitome of what a family doctor should be. I'm so grateful to be under her care!

Yay! Dr. Rabinovitz is back! I am so happy to be able to go to her for medical care again. I cannot…read morespeak for the other provider at this practice, but Dr. Rabinovitz has excellent bedside manner and is always very helpful.

UPDATED REVIEW - 10/16/2020 - BELOW…read more Customer Service: Customer service is poor. The staff are nice and friendly in the office, but are almost impossible to reach by phone. They rarely return phone calls. Physician: Dr. Waters no longer sees my family member, she passed my family member off to a Nurse Practitioner, the NP is professional and friendly and so far I haven't had any issues with her care, but she isn't a MD. Office: Office is not too small and nothing special. The last time I went inside the television was off? I'm not sure if they had enough money to purchase Netflix, Hulu or Cable? Parking: Parking area is sufficient, but the office has moved into an area that is not as nice as her previous office. Additional: Dr. Water's office nickels and dimes the patients now. I'm not sure if it's because she's hurting financially (see TV comment above) or what the reason is, but my family member went to a scheduled appointment and asked them to fill out a form for work; they wanted to charge an extra $25 fee to fill out a paper for her job. That should be part of the office visit. I consider that unacceptable and very poor customer service. This medical office has gone from being one of the best in Atlanta to being just like all the others, not very good. Summary: Overall, because it's almost impossible to get anyone on the phone or get return phone calls, because they want to nickel and dime you for every single thing and because they have to send patients out for many things now, I would definitely not suggest Dr. Waters anymore. Perhaps if she addresses these problems and returns to the way she did business before I would change my review, but as of now I can't recommend her to anyone. Pros: 1. Parking is never an issue Cons: 1. Very difficult to reach anyone by phone. 2. Nickel and dimes patients now 3. No longer able to do lab work at office because LabCorp will not send Phlebotomists to office d/t Covid and office staff very inexperienced with drawing blood. (Costing MORE for the patient) 4. Sends out patients because they don't have proper equipment or the experience to perform basic exams or obtain diagnostics. (Costing MORE for the patient) "F" as of this review. Let's hope they improve. UPDATED REVIEW - 10/16/2020 - ABOVE

I really loved the location of this office. I initially started off being a patient of Dr. Moore-…read moreWaters and ended up being a patient of Dr. D'Souza's due to needing an emergency appointment one time. Let me just say thank God they didn't have the "you-can't-see-a- different-physician-in-our-practice" policy like another medical practice I used to go to. Both Dr Moore-Waters and Dr. D'Souza are great doctors, hands down!! Absolutely no complaints there. Very thorough, friendly and very informative. It's hard to find great physicians like them these days. Now here comes the minor negative.....and I really mean minor negative.... No x-ray facility so if you needed a chest or spinal x-ray, you'd have to trek to Dekalb Medical Center. The clerical staff seemed absent minded at times. I'd call to ask a question and get transferred around sometimes. It wasn't a constant thing but it certainly happened here and there and was frustrating. Now here is why I've taken a one star deduction. I called to make an appointment last month and not only was I informed Dr. D'Souza was no longer with the practice but I was also informed the practice had moved to Tucker, GA. I was shocked because I wasn't notified about any of this and really felt left out in the cold. At this point I feel like I'm at a crossroads. Tucker is not terribly far but I feel like the carpet has been pulled out from under me. I have more questions than answers and I'm not sure what has happened because Dr. Moore-Waters hadn't been at that particular location very long. For years she was next door to Ace Hardware on Scott Blvd but none the less, she's been in Decatur for years. Maybe I'll never know and maybe it's none of my business but I do feel a bit neglected by not being informed. Either way, it doesn't diminish Dr. Moore-Waters' and Dr. D'Souza's expertise as physicians

Dr. McCarter performed my surgery a few years back. She was excellent. The office staff was…read moreprofessional. We drove 2 hours and everyone in the office and Piedmont were professional. I will be having her perform my next 2 surgeries. I would recommend her to my family and friends.

I have to disagree with the other review here. Dr. McCarter performed my surgery maybe two years…read moreago, and she was one of the best doctors I have ever had. I would absolutely recommend her. She listened to me re my medical issues, she was thoughtful, professional, caring, and an excellent doctor/surgeon. At the time, she was at Atlanta Surgery Associates in Stockbridge, and the surgery itself was at one of the Piedmont Hospitals. The surgery went well. Hopefully I will stay healthy and never need another surgery, but if I do I will definitely call Dr. McCarter.

I have only been to Dr. Bendi once, but I will definitely be a regular patient. The thing I like…read morebest about Dr. Bendi was that her personality is amazing. She took the time to actually sit down and talk to me. Not only did she talk to me about health related issues, but I told her about my intentions to attend medical school. She shared her story and talked me through her process as a medical student in India. To me, the personality of my doctor is just as valuable as their expertise. Dr. Bendi definitely has a true balance of both. I would definitely recommend her to anyone in the market for a primary care physician.

The office was very clean and welcoming. The staff were also friendly and welcoming. The front…read morestaff knew what they were doing and got me checked in fast. I was seen by Ms. Simmons who was very punctual, knowledgeable, and kind. I felt that Ms. Simmons really cared about my situation and what was going on and had my best interests in mind. Ms. Simmons Listened to everything I had to say during my visit.

I came in for a check up and everyone at Primary Health & Wellness was so welcoming. The NP Stacey…read morewas exceptional and exceeded my expectations as a health care provider. She was very thorough and knowledgeable in her practice. I would highly recommend. I will def be back in the future.

I have been a patient of Dr. White-Williams for over 10 years. Her wisdom and sincerity are…read moreunmatched, elsewhere. Great bedside manners, listens with intent, take in all of your concerns. When no other doctor could determine my unknown illness, Dr. White-Williams remained devoted to finding the root cause of my symptoms (didn't focus just on the symptoms) and discovered the cause. great staff, office is always tidy and clean.

Dr White-Williams is such a thoughtful, considerate, caring and wise woman. She asks questions and…read moreactually listens to me! Dr Williams compassion and sincerity is rare! I was referred to her several years ago and I gladly travel from south metro for her to this day! BTW her staff is just as amazing. I love Susie to pieces, she brightens any room with her beautiful aura!!! They are the best choice for comprehensive primary and OB care!!! It may be hard to get an appointment but Dr Williams is worth the wait!!!

Dr. Ogan is a kind, caring and gentle surgeon who exudes confidence. When I had my fusion biopsy…read morewith Dr. Ogan, I didn't feel anything. Surprised, I mentioned this to one of the nurses after the procedure and she said that Dr. Ogan prides himself on his blockers. I went on to have a prostatectomy with Dr. Ogan. He utilizes the da Vinci Surgical Robot and has a tremendous amount of experience with it. The surgery went flawlessly and I was up and walking later that same day. When he came to check on me, he was kind and compassionate. I would highly recommend Dr. Ogan to anyone, especially if you are considering a prostatectomy.

Dr Debora Goodrich has been my doctor for about 20 years. She is an amazing doctor. She is very…read morethorough and listens to her patients with compassion and kindness. She is very detailed with your health plan and takes her time to explain things to her patients. I highly recommend her. The office staff is friendly and helpful.