This was the worst urgent care experience I have ever had. The woman at the front desk was rude to…read moreme when she found out. I did not have an appointment, even though it says walk-ins are welcome. I waited two hours for a provider to see me, and when she did it was obvious she was rushed and wanted to get out of there. She completely dismissed me and my concerns and did not respect the fact that I might know my body better than she does! I requested a different antibiotic than the one she recommended, based on previous experience and test results, and she stated that she was going to chart that I refused recommended treatment. Ok fine. She was extremely rude, the staff were unhelpful, and I will never be returning to this location again.

I'm disappointed because I left without answers about what was wrong with me…read more I made an appointment the day before, and there were plenty of spaces. They also allow walk-ins. Nobody was in the waiting room when I arrived, which was good since a doctor's office is always full. Ensure you complete the check-in they text you before you arrive, because they will not even check you in. It was all relatively easy and fast. The nurse came, did the triage, and then the doctor came in to assess. They discarded the things that were not wrong, but again, they did not tell me what was wrong. I think it's not bad for an emergency, but if it's something that you could go to the doctor to better diagnose, I would go.

I have yet to have even a decent experience here but being new to Atlanta I don't really have any…read moreother references, But my last attempt here was just too much. I called to get an appointment with Dr. Koralewski although I had previously seen Dr. Miller. The staff told me "You cannot change doctors", I asked why and the young lady said she didn't know and her manager handles that. I asked to speak to the manager where i was again told "You cant change doctors because that is OUR POLICY". I asked her to email me the policy. She said "NO. I AM GIVING IT TO YOU VERBALLY". I asked is the policy in writing anywhere and she said NO. They were extremely rude and it seems to me this is actually UNETHICAL. I will certainly be sharing my experience and searching for a new practitioner.

Answer your phone! I have tried to call numerous times to make an appointment and no one answers or…read morecalls me back. I'm done

I started seeing Dr. Kleiss in 2013. I was really impresses early on: stating my visit in her…read moreoffice with my pants on, not being asked about having children, and an overall feeling that she was listening to me. I would NOT recommended seeing Dr. Kleiss if you are polyamerous/non-monogamous, do not want children, or have pain during intercourse. Most visits now: she leaves me sitting in the exam room half naked for almost an hour, ignores that I am actively polyamerous, and has started asking about children because I'm in a committed relationship. I'm not really sure if the perceived change is actually her or a symptom of changes in healthcare as a whole.

OK...so I went to the OB/GYN the other day…read more... Well, maybe not. However, my wife did so this isn't the strangest review...or is it? Anyway, she raved and raved about Dr. Kleiss like I would rave about a pie from Lombardis. Professional, very friendly, personable, comfortable, informative, and all those other things. She did all the woman things perfectly, better than anyone ever in history. Got it? Good. So there you have it. She gets top dog rating and every woman should use Dr. Kleiss from this day forward! Update: I got to meet Dr. Kleiss recently and I have to say she is great. Relaxing and down to earth demeanor which settles you down about big things (like up and coming babies).

Great practice. My interactions with office staff and others has been pretty great. The first…read morephysician I saw here wasn't really a good fit for me, but then I started seeing Dr. Jeffrey Haller and he is amazing. (see more below on him) At the end of my first visit I had a bit of a complaint, feeling the provider really rushed me and left without informing me of next steps, or even if the appointment was over. I spoke to the practice manager and she was very respectful and handled this beautifully. And also, once or twice it has been a bit difficult to get prescription refills approved and sent to pharmacy in the time frame the practice sets the patients' expectations to; but I don't really want to complain about that because everyone working in healthcare these days has had, and continues to have, such stressful working conditions due to the effects of the pandemic. And my refills have all been filled another day or two out. THIS PART OF REVIEW SPECIFIC TO DR. JEFFREY HALLER: Whip-smart. Sensible. Articulate. Caring. Expert. Respectful. Practical. Conscientious. I am grateful to have found Dr. Haller: he is making an appreciable difference to my health. I did not realize how deep was my need to find a truly great doctor who respects my goals and seeks to align with the kind of relationship I want to have with a primary care provider until I found him. Thank you very much, Dr. Haller!

Beware and do not go to this location!!! The front office staff is terrible and rude. They offer no…read moreguidance for parking so I parked on the street. The meter was broke so I had to get assistance from the parking assistant. When I finally got in the building after waiting in line, they informed me that I was 11 minutes late so my appointment was canceled. I explained I had been there for 20 minutes trying to park but it was broken and they provided no guidance on how to park in their garage. I just moved here from out of state. Once I showed them the address THEY provided in Mychart, they realized they never provided parking instructions or the address to the garage. They told me I can try and come back 4 hours later after I already took off work. They provided poor communication and were extremely rude. I will never recommend this office or location.

My family and I have been going to this office for years. We are local business owners for 30yrs…read morenearby and we have sent a large number of clients to this office. Today I stopped in to ask if Dr. Aimee could perform an injection for sciatica and to make sure they had this medicine in stock. Just that question only, before I went to the emergency room. What I experienced was a total different no customer service attitude response to my kindness and concern. This is nothing like the medical professional service that we are use to experiencing. I stood at the front desk for 10 minutes before I was greeted. Once the young lady appeared I was immediately given an attitude for no reason and she would not make eye contact nor apologize for keeping us waiting as three employees were laughing and socializing. They looked at us and we looked at them through the entry door window that leads back to the treatment area. I asked if I could call her right quick on the phone she said no. I said I could email her. She will not assist with that. She said if I did they would get back to me in a few days as I'm standing there with no one in the waiting room and no patients coming or going. She told me I would have to pay $150 and then she would see me (Dr. Aimee.) Super unprofessional all around. It is very disappointing as I am in tremendous pain and wanted to see a physician I could trust. My family and I will not be coming back.

I started going to Highland Urgent Care in 2018 and was generally pleased with my experience…read more However, ever since the pandemic I have only had terrible experiences. The administrative staff is rude and combative, especially the office manager. My last visit was a follow-up for blood work, which somehow took an hour. The office manager, who was not wearing a mask, would not let my partner accompany me inside due to Covid. One would think that she would be wearing a mask if Covid was a concern, but alas. They sent my pharmacy conflicting prescriptions, the blood work left a bruise for over a week, every appointment take at least an hour, usually closer to 2 hours, you spend all of your time waiting in a room before talking to a PA for maybe 5 minutes. It's an all around awful experience.

I have been going to Dr. Coleman for over 6 years now. Several people at my office go to him and…read moreone of them recommended him to me. I like Dr. Coleman because he listens to my concerns and treats me like a person. His staff is also usually pretty polite and friendly. On the occasion where I have needed a referral to another provider, I was quite happy with the doctor he chose. One thing I don't love (and this is why I am only giving 4 stars) is that there is often a really long wait after the stated appointment time. This is probably true at all doctors' offices today, but I still hate it. I am very happy that Dr. Coleman moved from his old office in Piedmont Hospital to the new Piedmont Physicians Group branch in Atlantic Station. Parking is so much more convenient now. And the new facilities are very nice.

I really like Dr. Coleman. His practice is on the cutting edge of the medical field and he is very…read morepersonable. He has a lot of patients so you may have a wait. Other wise he is a very proficient physician.

I've always been greatly selective in choosing a physician, when it comes to my primary care…read more Durning my undergraduate studies, I had a great doctor in my life who built a relationship with me that was unmatched. I believe it was 2014 that I was informed, that my doctor would be retiring, & my care would be left in the hands of the current doctor in the office. I met the new doctor once, & I did not make another appointment there after; with anyone. As life progresses, & we get older, health concerns arise that calls for medical attention. I was in need of a Dr. Jarrett, but I knew I wouldn't be satisfied with anyone attempting to replace her. With the World Wide Web being at our fingertips, something told me to do a search for her. I'm so glad that I did because I found that she was less than 9 minutes from my home, in a new office of her own. I had never in my adult life been so excited, & eager to go to the doctors office. Her facility is very warm, welcoming, clean, & inclusive. The staff, nurses, & assistants are all very nice & efficient, from the moment my call was answered, till the time my appointment was over. & Dr. Jarrett, is just the same as ever, WONDERFUL. She's understanding, knowledgeable, patience, & always brings a smile to my face. If someday that I should have a family of my own, Dr. Jarrett will indeed be apart of their lives too.

Dr. Donnan is wonderful. He is thorough and thoughtful and takes the time to see you and spend time…read morewith you during your appointment. Incredibly knowledgeable and I have been going to him for years now.

Dr donnan has been my dr for more than few years he takes time up with u when u got appointments he…read morecares he talks to u like u r friends hes help me cum a lot further hes straight forward tells u like it is or how he'd like for it to be for u and ur health hes a very good dr I'm glad I met him and his team

Dr. Ariyo is very kind and listens to her patients concerns. I have been seeing her as my PCP for…read moreover 5 years. She is caring and helps with any health problems I've had. I have had in-person and telemedicine visits with her. She and her staff are reachable via the Emory portal. I call her nurse when necessary and they are very helpful. She is usually very booked. If she is unavailable for a non- routine concern I have sometimes been referred to another colleague in the office. I have been satisfied with them, as well.

Best doctor ever. I have been going to Dr. Ariyo for 10 years. I always know she is on my side…read more She is caring, patient and listens. Just the best.

The one medical office in midtown is fantastic. The directions were spot on. There is parking in…read morethe building and they validate one hour. Check in as fast. Staff is friendly and competent. What makes the office work is doctor Amy Wu She's a great Physician. She is personable and competent. There's on site lab with a great phlebotomy. Doctor Wu takes her own vital signs and does her own History and physical exam, which is unusual in modern medicine. ​ The one medical model is great and I endorse it it's a bargain.

Says they validate parking, but found out (after I received a $50 charge) that it only counts for…read more60 minutes and starts only once you walk in/out of the door - so you have to separately pay for parking for the time it takes to locate a parking space in the small garage and walk to and from the office - or you get a huge fine. And if the appointment runs over because they are running late or you have to stay for labs - Tough - that's on you to pay exorbitant midtown parking prices (and know in advance to pay that it is going to happen). Provider was great - but I have to find a new one because this is absolutely ridiculous.