Burlington is located in the Crossroads Marketplace shopping center near Kroger in the same…read morelocation as the old Bed Bath and Beyond. The last time I stepped into Burlington, they had coat factory behind the name, so I was not sure what to expect. When I walked in, it looked like a cross between Ross and Goodwill. It did not at all look like a brand new store that opened a couple of months ago in November. Everything was unorganized. The home goods section had some nice items, but many items were broken or dirty. I must admit they had a nice selection of women's coats with great prices. I ended up purchasing 3 coats. I did not encounter the staff until I checked out. The customer service was friendly and professional. If you are looking for a good find and have time to look at everything, you might come across some good deals.

From the owner: Head to Burlington, the hot spot for summer deals! Summer is here and the hottest savings start…read morenow. Stay on trend this season when shopping for swim, ladies, juniors, plus, kids, and mens. Finish off any look with name-brand beauty, accessories, handbags, or shoes so that you're in style from head-to-toe! Also, don't forget to browse our home section where you can save BIG on décor, outdoor, luggage, and more! Head to store to find deals you can't miss now!

Customer service-- none, not even in the fitting room. No idea where anyone was except the cash…read moreregister. On the other hand-- I was just here a few days ago for the children's/toddler's sale of UP TO 40% off. I got excited because I was visiting my brother and his family, so since we are literally in the MIDDLE of nowhere GEORGIA, it was cool to find our kids some clothes for a deal. We got there and the signs were so misleading, please read all signs! The signs were purposely flopped so that you see a shirt/shorts/pants you think WHAT A DEAL... then you look again and the items doesn't even match the sign posted at all. Or when I looked at the sweater and there was 2 signs on the one bar. That's right... TWO, so I had to see what sign goes to which item. It was a first for me to ever see a bar-sign in a clothing store like that. My cashier didn't even give me my receipts, I had to reach out and take it off the register myself because he was too focused on getting my sister in law to sign up for the old navy card... and yes, I did ask for my receipt, IGNORED, and yes I did point and ask if the receipt still in the printer is mine, IGNORED. I didn't think it was mine because there was a lot printed on the paper and it's the end of receipt roll color running through the entire receipt. Deals, if you find it, worth it. Customer service/employees, if you find it, you're so lucky.

I bought some pants and tried to return them the next day at lunch! The girl would only give me a…read morestore credit. I asked for the a manager and he took like 20 minutes to give me my cash back. I never even took the pants out of my car. Tags and receipt should justify enough cause for a refund!!!