What blew me away about this store was the incredible service and knowledge of the staff there…read more They installed our car seat perfectly, they helped us pick out a stroller and they are always so accommodating. The store has lots of great items and good prices too! Worth a look. The only thing I would change about the store is the name. I'm in that area all the time and I had no idea that was a baby store until I saw it online.

This is a huge store with a massive variety of baby safety supplies but I found the policies of the…read morestore to be ridiculous. I purchased a childs rear-view safety mirror, walk to my car, was gone all of 30 seconds and came back into return it as it's view radius was very shallow. I told the woman I had to return it and she (seemed to, could have been her personality though) snapped at me, saying no returns, only store credit or exchanges. She continued to point out that it's is on the receipt (which is pointless after you've bought the item) and reached over the counter and pointed to some area at the bottom of the counter where a sign was. When I asked her why have this policy she said "It's always been that way" ..not helpful. Tip to the store: if you have this abnormal policy, you should verbally warn your customers before their purchase, not after. It gives the impression, you are desperate to sell your stuff and can't afford to give our money back even if we are not happy with your item. Bad customer service. Tip to buyers: Don't buy if you are unsure.

I was confused about store policy. I brought in an organized bin of neatly folded clothes. Some…read moreitems still had tags on them. BB rand new. The employee at the counter took my information and said they will go through the items and phone me the same day. They also had my email. I recieved no phone call or email. I returned the next day and they said I have a store credit of $30 dollars. I said I don't want a store credit. I wanted cash back. Employee said if you don't come back the same day you get no cash only store credit. I said I did not receive a call or email. She said at the bottom of the receipt in small print it explains you must return back the same day. This was never explained to me. I said no one contacted me. I told them give me back everything I dropped off. Then she said we will give you cash. What a nightmare.

I came here and found some great board books for my kids and even some clothes with original price…read moretags on it. The used clothes all mostly look new still! The sales associates are so helpful with all of my questions. They are very patient as well. Will definitely return here again! Thank you for all your help!

By the way they sell the Philips Avent line here. It's pretty hard to find this line because it's…read moremade in England. You're always stuck looking at other lines with plastic bottles (even though they say they're BPA-free, I'd rather buy glass). Bought a glass baby bottle here, and will be back for the Stokke chair with high chair attachment, as well as the Philips manual breast pump (also made in England).

A place you want to shop if you are looking for insightful information about baby products. The…read morepeople working there have products knowledge and are friendly. This baby store cares about educating you, not just looking for a commission cheque, or a fast sale. I will be recommending Macklem's baby store to my family and friends. Thanks!

Surprised my Chrisrmas obsessed 10 year old with a trip to this store. She was so excited, grinning…read moreear to ear. I asked her to pose for a pic to show my family but the employee who had been watching us stopped me and said we don't allow photos. I said "oh I'm sorry, I was only taking a photo of my child because she was so excited to be here. Did you want us to leave the store? " He said no take the photo quickly and he stood over my shoulder to watch. At this point, the mood was ruined and we the walked around store stunned as we were watched very closely the entire time. My happy child then asked to leave. We had planned on spending her birthday money. What a shame. Reading reviews I see our experience was not a one off. Avoid this place. Not worth the hype. I just want to add that I support the owner's right to not have photos or filming of merchandise in the store. It was his unfriendly abrupt demeaner that made me leave this review. He ruined what could have been a positive shopping experience. My child is older and was well behaved, not touching anything.

I visited this lovely shop yesterday. I went with my young niece, who knows how to act in a shop…read morewith very delicate pieces. The owners were very friendly even gave my niece a box of smarties. I have read the other reviews from people with young children, this is not a toy store !!! My niece was respectful,she looks with her eyes. Too often, I find young children grabbing at items and damaging them. Remember, this how these people make a living. This shop has lots and lots of beautiful gift items and I will be back.

Oh my goodness! I can not say enough good things about this place. They had a special today where…read moreyou could get 20 books for $10! That's 50cents a book people. Not just that but the staff are incredible!! One of the ladies named Sidra, wow!! She is so awesome. She was literally scouring through the books for me while I tried to reach the target of finding 40 books. Great store, great service and wonderful people. I'll be back.

It happened on April 17, 2016, I had a horrible experience in this store. My child 3.7 years old…read moreplayed with toys in store and opened 2 of this toys. At the end the store manager obligated me to pay for these toys. After I apologized and refused to pay she said "You are not welcome anymore in my store". And when I wanted to speak with her one more time she said "Get out from my store" and one of the store workers said "your child run like a crazy". First - Nobody and never has any rights to offense my child. Second - This is a store with a lot of toys and every time you can see a lot of kids in this store, I don't think my child is first who opened a toy. If you want nobody touch toys in your store, put them on shelves, but not on floor or provide your store with shopping carts. At the end I just can say I worked at Tim Hortons for 2 years where almost every day were some conflicts with customers, but I never see our manager to speak with customer how this manager did.

I have no clue why those people wrote horrible reviews. I just went to that store today and came…read moreback with a full SUV of good stuff that would make my daughter happy. The place is not dark at all. It is a wide open space completely filled with used items, things that you would look for on Kijiji, only cheaper than it. I was browsing through Kijiji for items, and figured I might just try this place out. I found more than everything I needed there at a very affordable price. Wagons, slides, bassinets, strollers, bikes... The items are checked, lightly cleaned, absolutely reusable with just a bit more care. The owner looked like a really honest and nice guy. I have no clue how he makes profit. In anyway, this is my go to place when I need something.

When you go in the store - it's astoundingly cramped dark and dirty. Value village or goodwill is…read moremiles cleaner. Overpriced and expensive used garbage - even selling potty seats that are used. I touched a stroller and my hand was greasy and dirty after.

Four stars due to price, but I suppose that should be expected by the store name…read more Friendly and helpful salespeople, lots of stuff packed into that little store!

Spoiled baby is a small boutique shop in Davisville. I believe it's run by a husband wife team…read moreand my experience after visiting several times was quite different depending on who was there. The woman that I encountered was very friendly with a lot of information but not at all pushy. She helped me understand how winter items for strollers work and gave suggestions on what I might be interested in. When visiting the store while the gentleman was there I received a much colder reception. That said - there are some nice items for sale and when I am in the area I will probably stop in.