Excellent service, so much selection, value for nursery sets are unmatched and the best prices in…read morethe city. Staff were super helpful in store, after browsing online.

Came here a few months ago looking for a solid wood crib. I was greeted right away by the staff and…read moreit was Sana who offered her assistance. Super nice and patient lady. Looking around, I wouldn't say everything is warehouse prices. There are certainly deals if items are on sale. Definitely not a bad idea to check out the package deals for cribs, change table/dresser sets. They had solid wood cribs from College Woodwork but the price was still a bit too high for us ($800+). However, it was lower than another company I had researched. It's good to know there are these things around though. You could also pick what colour/wood, etc. Usually ready in a few months. Service was great and I will definitely come back another time

Staff is kind BUT they are there to upsell and I have had multiple experiences where they confuse…read morethe sale such that I ended up buying far more AND they do not offer any returns!!!!!!!! ___ so you are a new mom and accidentally buy something... too bad ____ buy something and you find that your kid hates it.... so sad for you ____ you buy something and realize it doesn't fit.... that's your problem... ____ you have your registry here and someone buys something that was incorrect... welll.... you get the idea this is a horrible policy for a company that prides itself on helping new families. I wish I didn't have my registry here. and on top of it, when I called to exchange something, they basically laughed at me. Needless to say, I hope other moms and dads dont fall victim to the same sad truth that I did and that they chose another place to shop.

HORRIBLE EXPERIENCE!! Do not EVER purchase anything from West Coast Kids! They have disgustingly…read morehorrible customer service! They publish wrong and misleading information online and don't take responsibility to do anything about it once you receive your product. I bought a stroller trusting the weight limit on their website and when I received it, the box clearly indicated a much lower max weight limit. They did not accept my return request because they say they have a no return policy for baby gears that is indicated absolutely NOWHERE on their website! Do yourself a favour and never waste your money buying anything from this business!!

Can someone tell me where they have the stuff in storage now because Google says the store is…read moreclosed! I have purchased 2 chairs, a crib and another item thst id like to take home. I've been calling the number and no answer

I am very happy I discovered this store! Service is great, especially Eva who was very attentive…read moreand helpful. I would recommend this store to my friends. I bought a baby carrier (Baby Ktan) and a nursing cover (booby trapper) and I am very pleased.

From the owner: BabyJoy.ca is an online personalized and organic baby store based in Toronto, Ontario. We…read morespecialized in unique baby gift basket. Besides baby gift basket, you'll find huge selection of organic baby clothes, toys, crib mattresses, and more.

In short this store sold a damaged product. Avoid this store…read more I had purchased some items for my baby on January 14 and baby was born on January 17 and I got discharged from hospital on January 19 and upon testing I came to know that the bottle warmer which I bought from them isn't working and the next day on January 20, I went to store in the hope either they might exchange or give me a store credit, plus there were some more items I wanted to purchase from them. They bluntly denied any sort of reimbursement and wanted me to contact the manufacturer who is a a US based company (still haven't figured out how to contact them) After experiencing the level of customer service they are giving I changed my decision of buying anymore. I strongly suggest to avoid this store.

Terrible customer service. They got my order wrong. When I tried to return online they said they…read moreneed me to send photos of the product, a link to the their own product from their website for proof. That they'll hold the product in their warehouse for 30 days before even starting the return, then it will take 10 days to process the return. Seems like a scam company to make it impossible to return an item so they can steal from their customers. Terrible company. This is why we all shop on Amazon now.

I love the selection and service I receive at Cradle & Co. I found a 1 piece tuxedo for my infant…read moreson, for a wedding, which was so soft, was was able to nap in it AND look amazing in pics. They also have fantastic sales all the time, which they advertise on both Facebook and Instagram, so i'm always up to date. Let's also talk about the fashion... my kids have never looked better!

From the owner: Warm and welcoming local boutique and baby registry, offering a one-stop-shop for everything…read morebaby-related. From high chairs & strollers, to clothes & carriers.

What blew me away about this store was the incredible service and knowledge of the staff there…read more They installed our car seat perfectly, they helped us pick out a stroller and they are always so accommodating. The store has lots of great items and good prices too! Worth a look. The only thing I would change about the store is the name. I'm in that area all the time and I had no idea that was a baby store until I saw it online.

This is a huge store with a massive variety of baby safety supplies but I found the policies of the…read morestore to be ridiculous. I purchased a childs rear-view safety mirror, walk to my car, was gone all of 30 seconds and came back into return it as it's view radius was very shallow. I told the woman I had to return it and she (seemed to, could have been her personality though) snapped at me, saying no returns, only store credit or exchanges. She continued to point out that it's is on the receipt (which is pointless after you've bought the item) and reached over the counter and pointed to some area at the bottom of the counter where a sign was. When I asked her why have this policy she said "It's always been that way" ..not helpful. Tip to the store: if you have this abnormal policy, you should verbally warn your customers before their purchase, not after. It gives the impression, you are desperate to sell your stuff and can't afford to give our money back even if we are not happy with your item. Bad customer service. Tip to buyers: Don't buy if you are unsure.

Left a deposit on baby furniture on July 20th, was told it would be ready for pick up in 12 weeks…read more Over 12 weeks later furniture still didn't come in. Last week I was told that the furniture would be delivered to me free of charge today. The furniture never got delivered so I took a drive over to the store because they haven't answered their phone all week when I tried to call them and there was no answering machine to leave a message. Just as I suspected the store was out of business. So disgusted with these people that they would steal their customers precious money! I see that I'm not the only one this happened to. Karma is a B.

This place has shut down. Does anyone know if they moved or just shut down?…read more Looking for the sides to covert my son's crib into a double bed.