Visited this location a while back to get some blood work done as I suspected I might have Lyme…read more Waiting time to get into an exam room was not terrible, but once in there the wait was considerably. I was finally offered the option to speak with a doctor virtually which I accepted. The exam was brief, but satisfactory, and I left shortly after having blood drawn. The real issue arose when shortly after my visit I started to get requests for payment even though the visit was covered by my insurance. I continue to get emails and phone calls months after the visit, despite speaking with them and their acknowledgment it is not my responsibility, and despite phone calls from my insurance carrier.

Cannot run a simple insurance correctly. Made us pay a $60 dollar co pay then billed the insurance…read moreto get double payment.

Dr Sanders…read more Hopewell office, on the weekend 2025, I made online Appointment for Dr Sanders in Hopewell Sept 26. Nurse Monte called and asked if I get medicatio n for Chronic pain. My reason for visit servere headaches. She said that Dr Sanders does not give Pain medications. And wanted cancel the appointment if that was what I was coming for. I said same thing I said at Fishkill office. Extremely rude. Dr Sanders didn't care that visit I was in pain. Or that I took seven medications because I have a acute heart decease. Being so inhumane and down right meane and rude to cancel my Appt. I let them cancel the Appointment. What is Nuvance purpose anyway? And when told them about my many Medications they claim they NP Alexis from the Fishkill office wrote about me for medications list. Against me for what? I'm a patient with a Serious Heart Condtion. You can not imagine how much Stress Pain causes in a Heart Patient. As though I Did Something Wrong??! This cold evil attitude and right out lie. Part of Medicine is Pain Medication. It's on shelves of every Pharmacy in America. It's respected pharmacutical Industry. And I've been getting it for 8 years. I'm supposed have half a Doctor's half Care? But they wouldn't give Me Any Care. Like they were doing me a favor just going to A doctor's appt. All my medications are by only Medical Doctors. And to make matters worst, their so called Pain Management involves no pain Medications. But what they call "alternatives ". Then I'm supposed travel around on pain to Poughkeepsie. Poughkeepsie is far and dangerous. I'm supposed go far. And pay some Guru to some weird experiments on me. Like hormone injections. The Hospital tried alternatives until had to give me butabital for servere headaches. An alternative is supposed my choice. I've been taking very lite pain medications with my heart, and other Medications for 12 years. They are no complications. They work. They very therapeutic. It gives me rest. Helps me to Sleep. All this hateful very stressful malpractice of lying to a Patient. Nuvance is a bad place. I never wanted go. But 2x I tried it was a disaster. I woukd give zero if that were possible

Absolutely the BEST! I have had scans elsewhere; however, the 2 I had at this facility were done…read moreby the fastest, most competent, professional and friendly tech! I don't know what the negative reviews are referring to?? I am extremely claustrophobic and have a MUCH easier time here because of everything I mentioned above!!

It's sad. I've use this office in the past and always had great customer service. Unfortunately one…read moredoctor is retiring and the customer service has gone to nothing. I just spent three days in the hospital because the nurse practitioner there did not diagnose me correctly. So I called today to try to have a follow up appointment like I was told to and the secretary that answered the phone told me that even though the hospital tells me to follow up in two weeks it doesn't really matter that my doctor did not have an appointment till July. I tried to explain to her that I was told that I had to have a procedure done before that and she literally did not care. This is the problem with these corporations now they have young girls answering the phone with absolutely no medical training whatsoever and they really do not care about you. You're just a number calling the phone. Do not use them. I'm trying to find somebody else. Worst customer service ever had and I never ever ever have to go to the doctor. I'm very healthy. But this goes to show that they do not care about you and I have two insurances that pay in full and they do not care. She was totally happy when I said I will go somewhere else and literally hung up the phone on me. We are in the process of calling the patient care advocate now with the exact time and date of the phone call.

You want doctors that care for you? Look no further than here. The doctor here takes his time…read moreaddressing any issues that are affecting you and works on ways to combat them and make sure that the care you are given isn't a long term solution for your betterment in the long run. Staff here is also wonderful. Very kind, very attentive. Come here long enough and it'll begin to feel like a family unit on first name basis. Highly recommended.