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    Back in Balance Wellness Center

    4.0 (7 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Back in Balance Wellness Center

    Acupuncture

    Chiropractic bodywork

    Massage

    11 More Services

    Deep tissue massage

    Hot stone massage

    Lymphatic drainage massage

    Myofascial massage

    Neuromuscular massage

    Prenatal massage

    Sports massage

    Swedish massage

    Trigger point massage

    Physical therapy

    Therapeutic massage

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    Jade Branch Acupuncture & Herbal Medicine, Susan Murch

    Jade Branch Acupuncture & Herbal Medicine, Susan Murch

    4.0(4 reviews)
    24.4 mi

    I am incredulous as to the rudeness and dishonestly of this accupuncturist....the first one I ever…read moretried. Entering the door we must take our winter boots off, which forces us to walk back and forth in the very puddle our boots created, because the area is so narrow. She will then order you to wash your hands, and treat you in a rude, abrupt, and condescending manner during intake. She exhibited suspicion and resentment, it seemed like, when I wanted to know about the procedure, complaining that it would take time to provide information, and she was running behind due to an elderly client. She just ordered me to get on the table...I had to ask for what, and did not even know we were going to start with needles. One the phone I had explained this was my first experience with accupuncture, and had questions about the herbal supplements I wanted to take as well. She told me to bring them with me, but never followed up with it in the office. She does not know how to create a friendly, kind, professional rapport at all. She actually reminded me of Nurse Ratchet from One Flew over the Cuckoo's Nest, and had the most cold demeanor I have ever seen in healthcare. I stated I was so uncomfortable that I had to leave, and asked if I owed anything. She stated that she could not bill me because she did not perform a service. Low and behold she has attempted to bill my insurance for sitting there being rude for a few minutes! That is fraud. I do not recommend her at all. BEWARE.

    I have visited Susan for acupuncture a handful of times. every treatment I had I felt better as…read moresoon as she started needling. I left feeling upbeat but calm. I enjoyed her office space and Susan herself is an amazing doctor. I recommend her to anyone looking for help with their health!

    Back in Balance Wellness Center - chiropractors - Updated July 2026

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