This place is amazing on quality and prices. Ask for Neil, he will help you find exactly what you…read moreneed. My mattress for a hole in it 2 1/2 months after & they replaced the whole thing for free which is pretty great because other places I have been wouldn't even mess with you after 30 days. My mattress is beyond the most comfortable I've ever had & I would highly recommend going here if you want to be treated with 100% honest & respect!

I have to say the people at first are really nice and helpful.. At first wife and I bought a bed…read morefor 1,200.00 we were very pleased with our choice I was at work when the bed was delivered and my wife had made up the bed. The first night I woke up during the night several times, it just didn't seemed right, morning time I take off the sheets and found that the mattress is uneven! Actual potholes in the mattress and in further inspection the top half of the mattress is lighter than the bottom half.. The bottom half is way darker. This is not a new mattress I would never paid $1,200 for an used or refurbished mattress I would never buy one. My wife went to the store the day after it the mattress was delivered.. They were not nice anymore. They said we had to take pictures of the mattress and file a Warrenty claim. I asked them to come look at it but they said they couldn't do it, I live five minutes from the store, you can casually walk from the store to my place in five minutes. So we took the pictures of the mattress and file the c itlaim, it is now going on the fourth week and still nothing not a word . We call several times but the answer is always " we are reviewing the claim" what is there to review??? We let them know the day after the mattress was delivered!! We got the mattress on credit and were made the first payment but I'm beginning to realize that we were ripped off.. we were scammed. I would not sell this piece of crap to someone else so I'm going to stop making payments I'm pretty sure they will be by afterthe payment due date and pick up the mattresses it will hit my credit but at least I would only lose the first payment . The lesson of the story is buy from store that has a reputation, that is well known and one that doesn't sell crap and reals you off. I will never do business with this store . Bunch of thieves Brian thanks for your concern only took a month .. There's no way in hell this is a new mattress. And you should be ashamed to say that you sell this piece of ..crap as new. Four weeks. This should have been taking care of the very next day . I will never ever do business with you guys every again. Just pick up the damn mattress and sell it to the next sucker.

My family and I have visited this store and ordered furniture and beds/bed frames twice now. The…read morestore associate who helped us find our items is Cody, and he was wonderful and incredibly nice and helpful both times we were there. He helped us find exactly what we were looking for, and he helped me find an amazing bedframe that I didn't even know I wanted. This is a very nice store with great people working here! Thank you!

The manager is very unprofessional. He was very rude, condescending, and disrespectful to my…read moreelderly parents. They paid over $2500 for a couch and were told it was leather when it wasn't. When questioned about it, he had the nerve to tell my mother she's never bought a couch before so she didn't know. When I asked him for the number to corporate office, he refused to provide it. I would never recommend this company to anyone.

I was purchasing a set of furniture for a friend of mine & I do not live in the city so I contacted…read morevia phone & talked with a lady named Mary several times that made this transaction go through with no problems whatsoever. I would give Mary 5 Stars as well as this establishment.

We have bought 90% of our furniture from Ivan Smith. My in laws and us. We have always paid for the…read morewarranty and it has come through the time of two we needed it. This time was a 2 yr recliner in the home of a very clean 80 yr woman. The fabric broke down in numerous places and they refused to honor the warranty, stating it is wear and tear and not damage. We were always told "anything that happens to it in the warranty period will be repaired or replaced." Not so. Very misleading. We are looking for a new furniture store to use for all our furniture needs.

Great selection of vintage and new items. Location is perfect. I bought a cute, vintage shelf for…read moremeds & toiletries in my bathroom.

Beautiful shop, friendly and great customer service. Lots to look at and reasonable prices. Well…read moredesigned and laid out. Great selection

had a horrific experience. multiple pieces of furniture fell apart due to poor construction and…read moreAustin Ranch failed to repair or warrant it. would never never do business with them again

From the owner: Designers and manufacturer of high quality upholstered furniture. Customers can select from our…read morecatalog or have us custom design the perfect piece to meet their need. Sofas, dining room chairs, barstools, leather, handbags, pillows, reupholstery.

We are working on remodeling our kitchen and Stephanie D. has been outstanding! I can't say enough…read moreabout how helpful she's been! I never leave reviews and I wasn't asked to, but her service should def be recognized! Top tier lady! :)

We purchased a new $1300 Bosch dishwasher from Lowes in Greenville TX, 11 days ago…read more A dishwasher that was supposedly in stock. We then paid for a warranty, an install, and a haul off of the old one. We were told to expect an email or a call By Wednesday. Email came and said today 8-11. That came and went. We never received a call or email to verify. EVIDENTLY their third party didn't find us important enough to let us know it was 2-5. We took off work, for no reason. When i called Lowes, of course the store manager was not there. The assistant manager proceeded to put all the blame on THEIR vendor. Told me I should call them. This has been an exercise in futility, a comedy of errors. Not like a Fortune 500 company at all. It would seem it may warrant closing our two personal and one business account. The punchline? I am actually a Lowes stockholder. Maybe it is past time to look at other options.