Nice people honest prices and took the time to explain and and show exactly where and what the…read moreproblem was. Not cheap but it's not a disposable truck so we were very happy w repairs.

Had my 2008 ford for 5 weeks, picked it drove it 300 miles, started having the same problems…read more returned the truck to Max, he kept it for another 4 weeks, finally they returned my phone call said he couldn't fix it. I got my truck back not running $2,300.00 dollars in the hole and no farther along, no refund, than when he said he could fix it 2 months prior. Needless to say I wouldn't have him fix anything. The worst service place in Casper and quite possibly the state. Where is the B.B.B. when you need them?

We were on a road trip from Seattle, WA to Emporia, KS, and we realized on the trip that our brake…read morepads were in terrible shape. We're talking metal in metal. I desperately started to look for shops that could help us out on the way and none would help us out. I finally saw Brake Shop and gave them a call. They were very responsive and when I told them that we were on a family road trip, they were willing to do all they could to take care of us, right before closing! Justin and the other guy (sorry I forgot you name ) were over the top amazing! Thank you soo much, guys!!! Service was excellent and price was very reasonable. If I lived here, I would go to these guys with all my brake needs!

Someone needs to train this manager to say "Yes sir, we'll take care of it now." I am a repeat…read morecustomer, but when I went back concerning my brake job a few days later, I got nothing but excuses and diversions. The manager did test drive it, but then claimed he couldn't feel or hear anything. He said the ladder rack made too much noise. Then he admitted he never tested it as I described. Then he claimed it must be the rear brakes, not the front brakes. (After claiming he didn't feel anything). Then he showed me the work order which was for the front brakes, and not the rear ones which he tried to blame it on. The noise and jumping are obvious, the whole front end shudders. I will never go back. The manager is a family hire. Very unprofessional.

I was on a road trip with my family from California to South Dakota when our air conditioner gave…read moreout. After calling many places Thomas was able to fit us in immediately and fixed our issue super fast. Staff is very friendly and it was very overall great experience!! Highly recommend!!

Growing up around dealerships and private sector Auto Technicians I have become very very picky…read moreabout who touches my vehicles. Having my own Technician Certifications but zero time for my current project. I took my skoolie conversion to Thomas Crawford Auto for a specialized BG Flush and after meeting them and dealing with them I decided to have them complete some steering and brake booster repairs. I would 100% recommend this place to anyone. Their service was prompt, honest, reliable, and very friendly. They will be my go to here in Casper.

Worst mechanic I've ever dealt with. I called last week to make an appointment for a diagnostic and…read moremade an appointment for 8 am Monday. I called at 10:30 to see ho close they were so I can come by on my lunch and they haven't even looked at it. When I questioned why I had to make an appointment the lady got real short and rude and said to just come get my truck. I will never go back and will tell everyone to stay clear.

Tom / Master Mechanic is excellent. I was travelling to Casper to help family with a difficult…read moresituation when the transmission on my Nissan Frontier burned up. I had to return to Denver while Tom took it in for repair. There's nothing like being from out of town when you have car trouble, especially serious car trouble. I felt totally vulnerable. Tom / Master Mechanic was excellent though. He shopped around for a good used transmission, installed it and it runs like a top. I couldn't be happier with the result. We have some very good mechanics here in Denver, Tom's shop is as good as any of them and he's as honest as the best of those.

A coworker recommended this place to me bc they are honest. I was moving to MN and needed a hitch…read more Ames shot me a quote on what turned out to be a hard install. Despite the difficult work Ames honored the quote. They did a good job on the hitch and wiring so I decided to get the U-haul trailer from them. They had the trailer ready on time and hooked it up for me. They even flipped the hitch for free so I had a few more inches of clearance. Since I was leaving town they could have screwed me but did not. They also do auto repair and I wish I had knew about them while living in Casper. If you need auto work or U-haul stuff give them a try. Honest and professional!

On a business trip to Casper, my 2000 ford van stopped on the highway just outside of town. I…read moregoogled auto repair in Casper and found Ames Automotive with great reviews on Yelp. Kent was great on the phone and gave us a number of a good towing service to get the vehicle to Ames. We are from Denver so rented a car to drive back to Denver since it was close to quitting time. Kent and his crew diagnosed and replaced the fuel pump. The price was fair and we traveled back to Casper to pick up the vehicle the next week when we had another service call in Casper. The vehicle was now in great running condition and we had an uneventful 300 mile test drive back to Denver. Highly recommend Ames Automotive!

I had an oil cooler fitting leak that just started, putting a lot of oil onto the ground. I drove…read moreto KB on the spur of the moment. They got my Tahoe onto a rack right away, tightened up the fittings, topped of the oil, and I was on my way in under 2 hours. GREAT SERVICE! (I was in Casper, not Alpine CA, that was my old address.)

The staff couldn't have been more helpful. They were honest and upfront throughout the entire…read moreprocess, and didn't try to gouge us on the price of for extra services. They even called the next day to follow up and make sure that the repairs had been completed to our satisfaction. Excellent service. Nice people.

Robert and his team are absolutely amazing. My family and I were traveling from out of town and my…read moreengine light went on (on my Chevy Silverado, that's only 4 years old and still under warranty). We went to the 2 GM dealerships in town and they were only able to see me in 2-3 weeks, even though they knew we were 1200 miles from home. Their only recommendation was to go to the Toyota dealership across the street. We were lucky enough to find Dayton Transmission. We told Robert over the phone what our situation was and he told us to come in and see what he could do. Although he couldn't fix the problem he was able to do a transmission flush and change the filter which would at least help get us home. We asked him if there was anything near by where we could walk to eat or if there was a taxi service. He said there wasn't. Instead he did the most amazing thing ever and let us use his personal vehicle to drive to get lunch. Thank you so much Robert for being so kind and hospitable.

Moms trusts this place she got Her fluid looked at and they…read moresaid it was good. One see us in couple years. Also my brother got a tow it free to check out his wouldn't go in reverse. They fixed it. Expensive on tranny fluid exchange though

I have used Horizon Automotive for years. I am so thankful for their honesty and integrity. They…read morecommunicate well and their work is impeccable.

I highly recommend Horizon Automotive. I have an older car, but one that has been very reliable…read moreand I take care of it. My visit to Horizon concerned a water leak. When the car left their shop, it was running like a rabbit with no concerns to return it again for something that wasn't done properly. They came highly recommended to me, and I'm sending them out the same way. Finding an excellent mechanic shop is as necessary as finding a good doctor. You won't be disappointed here.