EPIK POOLS Integrity, Performance, Customer is Always First…read more First and foremost, it is important to note the owners of Epik Pools, Richard Boehm and Daniel Hlebowicz, are two of the most honest, reputable, and creative individuals we have ever had the pleasure of working with. For us, these qualities were as important, if not more important, than the fact that they are seasoned pool professionals, presented us with an incredibly unique pool design, and followed it up with quality workmanship that went into our investment every step of the way. I would also like to add that we interviewed and received designs from five different pool companies before contacting Epik (referred to us by a friend). Not only were we disappointed with the other companies' less than stellar efforts and lackluster pool designs, we were very frustrated with their lengthy response times. Our experience with Epik, however, was quite the opposite. Daniel came out to meet with us the day after we contacted him, and it was immediately apparent how well he listened, observed, and translated his observations into an innovative, carefully planned pool design. Daniel methodically studied our home's style and décor, which resulted in a design that flowed seamlessly - from the indoors out. Once we saw Epik's plans for our backyard we knew no other layout would do. It is also important to note that Epik's price point was very competitive. And, because their plan was so much more creative and designed with our specific tastes in mind, it was a slam dunk decision. Epik skillfully and meticulously completed our pool design package for the Woodlands Township committee review, and it was accepted with very few changes. They made a point of ensuring our package was done right the first time, in hopes of avoiding arbitration (which all of the other pool companies indicated was likely due to the size/location of our project). It certainly didn't hurt that Epik has a well-established, highly regarded reputation with the Township. It can make the difference between waiting two weeks for your pool approval versus 8 to 12 weeks. Once plans were approved, we were pleasantly surprised to find Epik's other owner, Richard Boehm, wasted no time in scheduling contractors to begin work immediately. Their contractors are one of their greatest assets (a rarity these days). Not only are they 100% reliable, but Epik retains some of the best contractors in the business due to one simple strategy - they pay their contractors fairly and as soon as their work is completed. Because many other pool companies are unpredictable in this area, contractors often leave to find work elsewhere. Epik's immediate payment response ensures they retain only the highest quality contractors in the business. This is important because they show up on time, their work is flawless, and you can be confident they are professional and proficient in all they do. In short, it is apparent they like working for Epik. Epik Pools is fully and completely committed to 100% customer satisfaction. In a project the size of ours, there were bound to be unexpected issues, and with each and every one, Epik quickly and efficiently worked to resolve it. If they couldn't do it over the phone or with their contractors, they were at our house, usually the same day, sometimes, within minutes. They have a "can do" attitude and made every effort to ensure we were thrilled with our new pool. If they say they will do something, you can be confident it will happen. No matter what we asked them to do, the answer was always "we can do that" or "here's another way we can make this work." Epik is incredibly resourceful when it comes to working within the customer's budget. Of course, we wanted all the bells and whistles, but some things just weren't in the budget. In each instance, Epik worked creatively with us to devise a solution that ensured our satisfaction. For example, we had originally chosen stamped concrete for our patio, however, after considering the long-term vision, we decided to install travertine (definitely outside the budget). Epik worked diligently to find another travertine (same color we wanted and just as beautiful) at a price point we could afford. They also gave us a discount on moving our gas line (from one side of the house to the other) to help alleviate the expense. We are thrilled with the result and thankful to Epik for their creativity and generosity to make this happen. The travertine patio is one of the most striking aspects of our pool. If you want a company with integrity, one that will get the job done right, if you want a company with a creative vision who consistently puts the customer first, there is no other choice than Epik Pools. Should you wish to discuss Epik with me in further detail, feel free to contact me via email at postorinofamily@gmail.com or phone 913-302-0116.

We were so frustrated after Backyard Oasis scammed us of thousands of dollars and over a year of no…read moreprogress but then Richard came to our rescue. He saved my parents marriage and gave us the most beautiful pool ever. Richard has become a great friend in the process as well.

In the fall of 2015, we did our homework and chose Craig & Triton Pools. From design to finish,…read moreand every step in between, this process could NOT have been any better. Craig and his team listened. They designed exactly what we wanted. They finished our pool ahead of schedule and left us with a BEAUTIFUL BACKYARD OASIS. Our pool is absolutely stunning and we could not be happier. HE GOT THE JOB DONE RIGHT. We've built several pools and this was the easiest of them all. Every time we look at our backyard we marvel at the beautiful pool Craig built. We've been on him to put pictures on his website..we're that proud. We HIGHLY recommend him!

Very knowledgeable and provides an array of additional services if needed. They are slightly more…read moreexpensive but worth it. A lot better than other pool services we've used. They send a report each time they clean the pool with the chlorine levels and pump pressures. The pool is clean and the chemicals have been kept stable all winter. We haven't missed a day we've wanted to swim.

After contacting several contractors in the Woodlands area, we selected Primo Outdoor Living to…read morebuild a new construction covered patio. Primo was quick to respond to our initial request and provided a detailed and professional construction plan along with a 3-dimensional model of what the finished project would look like. Kevin and his team were able to quickly answer any questions that we had and provided a quotation within 2 days. Primo handled all the inspections and permits required for the Woodlands Association approval. Primo built a new 500 sqft gabled patio with a 7' wide wood burning (gas light assist) fireplace along with sitting benches on each side. The fireplace, benches and supporting posts are finished in natural stone veneer with a "dry stack" installation. The floor was constructed with Belgard Origins pavers in a Crab Orchard color. The ceiling was finished with a cedar tongue and groove finish along with a pony wall and cedar collar ties. To finish the project, Primo also installed new cedar fencing in the back yard. We are 100% completely satisfied with the workmanship and responsiveness of Primo Outdoor Living. They finished the project on time and were completely transparent with all aspects of the construction. In our opinion, Primo has an outstanding team that completed the project as agreed on. Kevin (owner) was at our site every morning to answer our questions and oversee the construction progress. The Primo construction crew were dependable and arrived early every morning. They did not require any micromanagement whatsoever. David, Juan, Jaime, Chealbi and the rest of the Primo staff are outstanding, easy to work with and can be counted on to do the right thing. We will definitely be using Primo on future outdoor projects.

We interviewed four contractors for our backyard project before meeting Kevin from Primo Outdoor…read moreLiving. His professionalism, expertise, and strong understanding of the scope of work quickly gave us the confidence we needed to move forward. The Primo team produced a 3D depiction of the final product along with detailed costs and a design presentation for our neighborhood HOA. As the project was underway, we were kept informed of progress routinely and often, mostly through face-to-face visits to our home as the work was being performed. The results are truly beautiful and have exceeded our expectations. The entire experience has been a pleasure!

Things started out great. Scott is amazing. So thorough, so friendly, truly great. But after the…read morefirst few visits, service declined. Our pool was left on drain and we lost over a ft of water and we were blamed for our equipment being wrong. His guys moved items of our personal property and didn't put them back upon completion and they got destroyed... We were blamed. Pool wasn't being fully cleaned, entire sections untouched, and when I tried asking for more thoroughness, we were blamed for failing to maintain equipment and called names and had our service cancelled. We cleaned the filters when recommended, we replaced parts as recommended, but try to get clarity on why you'd need to spend hundreds or thousand on parts that just passed their inspection recently and suddenly you're a problem. Aaron was so disproportionately aggressive and is not open to conversation. He wants absolute obedience to anything he wants you to buy, no questions asked, or he attacks your character. There are reviews elsewhere where he doxxed a client for having complaints, viciously verbally attacks customers who complained, and always says he has 30,000 clients with no complaints to everyone who complains... With less than 300 reviews total and places where ratings are as low as 3.9 stars. Not worth the trouble if you're just going to have to find someone else in 3 months when you inevitably face his childish and crazy behavior at the first issue.

After two bad experiences with other pool companies we switched to Spring Woodlands Pools. Spring…read moreWoodlands pools turned our pool from green to a beautiful blue in a few days. Their techs spend time getting and keeping the pool clean. Their repairs are done right and reasonably priced. We've been with Spring Woodlands pools for over 2 years now. Highly recommend this Company for routine pool upkeep and all equipment repairs!

We visited this location off of I45 in Spring. We walked into this location to see no one when we…read morecame into the office. We were able to look around their showroom, walk into office / other rooms of the building without the presence of anyone for a good 15 minutes. We finally found Austin Jackson in a back office at his desk. After speaking with him, he mentioned he could not be out that week but could the next week. He asked for a survey of our property. Few days later he finally texted back asking about our availability which he was provided 3 full open days to come out which he never did and ghosted us at that point. This company doesn't care to make money I guess.

In my opinion was the most expensive stressful moronic situation I could've ever got myself…read moreinvolved in was with, Cody Pools. The pool which did turn out lovely almost took 7 months to construct and then with in that time line the outdoor kitchen and tile around pool remained issues after everything was constructed. Cody Pools has zero customer service knowledge as they do like to play the blame game and hardly (did I write hardly) I meant never except ownership... no matter how black and white the situation is or now was... Pay the extra 10K or so and go with a company that is definitely less stressful and takes the time to deal with their clients; whom are spending their hard earned money to hire you. Here is Cody pools trying to be clever in a response not realizing that I have parents with a different name than I and I was at the house everyday during this construction. Try again, Mr. Pools as I got the receipts to prove purchase of the frustration our family went through. Like I said beautiful pool but horrid customer service. Case and point

Well it's been a year and my pool looks great, the only things that changed was religiously…read morechecking my CYA readings with the NEW company......when they took over my CYA was maxed out and my pool had been chemically locked. I never got a weekly chemical reading from Pinch A Penny now I get a full breakdown of what's going on with my pool and what every chemical level is at including CYA - my pool looks great again...... I've lived here since 2018. Horses have always been on the property before I purchased it. It wasn't the horses. It was the lack of getting a proper CYA reading. And the new company fixed my circulation issues as shown by the giant fountain in the updated picture of a nice clean pool

Great service facility in my neighborhood. The staff is very…read morefriendly, knowledgeable and the products are priced well.

We had an excellent experience with Farr Out Pools from start to finish. Brian was extremely…read morethorough throughout the entire process and made sure we felt informed and confident every step of the way. From the initial design, Brian worked closely with us to customize our pool to fit exactly what we envisioned. He took the time to listen to our ideas, answer all of our questions, and make recommendations that helped bring our vision to life. Communication was exceptional throughout the construction phase. Brian kept us updated, was always responsive, and made sure we knew what to expect as the project progressed. Most importantly, he paid close attention to the details and made sure everything was done to our liking. We truly appreciate the level of care and professionalism Brian and his team brought to the entire project. We highly recommend Farr Out Pools to anyone looking to build a pool and want a contractor who is thorough, communicative, and genuinely committed to making sure their customers are happy.

A Backyard Dream Come True!…read more We couldn't be happier with our experience working with Farr Out Pool and Patio! From start to finish, they delivered nothing short of excellence while building the ultimate backyard oasis for our family of six. They designed and built a stunning pool, a luxurious hot tub, and an enormous covered outdoor space that has completely transformed the way we live and relax at home. The craftsmanship is flawless, and every detail was clearly built with care and precision. The pool is perfect for both playtime and relaxation, and our daughters are absolutely in love with the jumping wall. The hot tub is exactly what my wife and I needed to unwind after long days, and the covered area has become our go-to spot for family dinners, birthday parties, and late-night conversations. What truly sets this company apart is their professionalism, communication, and genuine care for our vision. They listened closely to what we wanted, offered thoughtful suggestions, and brought the entire project together on time and on budget. It's rare to find a team so dedicated and passionate about their work--and it shows in every inch of our new backyard. Thank you for creating a space where memories will be made for years to come. If you're looking for the best in the business, look no further. These guys are the real deal. Dan Schulte

Absolutely love these guys!!! They know what they're doing…read more They were on it fast and courteous taking care of my Polaris when it was running slow and getting stuck on the stairs. Colin and his father run a fantastic business!! Don't hesitate to call!!

I've been a client so long I really don't know how long - early on…read more PPS just gets it done. Quick, proactive, thoughtful service. I have big trees around my pool, grateful that my pool always looks great. Big fan.