Tampa/Lutz/Odessa/Wesley Chapel friends, if you have a pool make sure you are going to see Rob at…read moreLeslie's Pool Supply in Wesley Chapel (BBD Blvd)!! Tell your family, neighbors & friends! Snowmeggadon 2021 caused tremendous amounts of damage here in TX. For us it was pool damage. Trying to find repair parts around here is proving challenging! And everyone is backlogged and over whelmed. So! I started calling stores in FL (figured I'd use some of frequent flyer miles and go get what I need). Talking to Rob, he finds what I need, in Texas, about 20 min from where I live!! He then called me today to make sure I was able to get the part & everything was taken care of!!! That is Customer Service!! You're not even getting a sale but still make sure the person got what they needed!! You can't go wrong operating a business with this mindset!!!

The employee at this Leslie's Pool store was fell helpfully…read more This review is absolutely not a reflection of the employees. In fact, I feel terrible for the staff who are expected to work in these conditions every single day. The store itself was another story. There is a massive chlorine tank located inside this very small store, something I have never encountered before. Most pool stores I've visited keep tanks like this outside. The chlorine smell inside was overwhelming and almost impossible to tolerate. After only about 10 minutes in the store, I developed severe chest tightness and bronchospasms. My breathing became bad enough that I ended up going to the hospital after leaving. I cannot imagine what repeated exposure is doing to the employees who spend entire shifts in that environment. Leslie's needs to take this seriously. No customer should have to leave a retail store struggling to breathe, and no employee should be expected to work in an environment with such an overpowering chemical odor. I sincerely hope corporate investigates this location immediately and addresses whatever is causing these conditions before someone else experiences what I did.

Starting such a huge project as installing a pool can be troubling, given the risks of hiring a…read moreshady/undependable company to do the work and the horror stories you hear. Thankfully, Elite Pool Designs put all of our fears to rest thanks to their amazing customer service, fair prices and excellent, high quality work. We previously had a koi pond in our backyard but, as the fish died out, realized we wanted something else back there instead. We reached out to Elite Pool and Cyndi and she came over the next day to assess our yard. As we had no idea where to start, she helped guide us through the whole process, connecting us with surveyors, tree removal experts and all of the other hidden things you don't think about when you decide "I want a pool". After the work to get the yard ready was done, we went to the Elite Pool offices to pick out the tile, lining and design of the pool. Cyndi walked us through the shape and features we wanted, and provided a very reasonable quote for everything, including, automation, a heater for the pool (hey it DOES sometime get cold here!) and a screen enclosure. Construction for the pool started in October 2024 and finished in late January 2025, and our hat goes off to Robert (owner of Elite Pool) for his help with managing the entire project. Crews arrived as needed and on time, and though there were some periods between steps where not a lot of work was being done, it was never unreasonable and given the holidays, totally fair. Inspection and electrical were simple and easy and now we are ready to enjoy our pool! For anyone in our same position, looking to install a pool from scratch but not sure where to turn, Elite Pool Design should be your first call, can't recommend them highly enough!

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

On the next day when my wife inspected the screen job, we noticed that there was four or five…read morescreens that were missing the spline. After attempting to get Jared Cifaldi to return and fix the screens for four weeks, I gave up and reported it to the Better Business Bureau and posted this review

His 'lifetime warranty' turned out to be "30 feet or 30 seconds". A shame, because the first time…read morehe showed up quickly and got the job done. I hired him a second time and he was prompt and got the job done. Now there's either a problem with one of the screens he replaced (he was supposed to replace all of them along the top on the second trip) or he missed one. Either way, he owes me this one. Been calling / texting for a month or two. Got several "I'll be in the area soon", and now going straight to voicemail and no replies to texts. Maybe the fact that there's no money on the table explains why he's not responding.

Derrick is great. Great price, great service, dependable and reliable. I highly recommend this…read morecompany. Thank you!

Florida Spring Pool and Spa installed a new liner on our 15x30 above ground pool. They did an…read moreexcellent job, even fixing some of the shoddy work done by the original installer (NOT from Florida Spring). Communication was excellent and Derrick was friendly and arrived when he said he would. I would definitely utilize their services again if the need arises.

I had an appointment for today, Thursday. I called since nobody had come and it's close to end of…read morethe day. Oh sorry we can come next Monday. What poor customer service!!! I stayed home all day and they didn't have the decency to call and say they weren't coming! Pool stores are a rip off. Hire a professional!

First of all, the actual pool techs do a wonderful job. The…read moreissue comes with service. I'm very much a third strike person. The management is subpar at best. I felt cheated when I needed maintenance. My new pool service was able to fix my pool issue for half the cost. This company will try to sell you unneeded equipment. Beware.

Pool timer replaced. Pool heater replaced …read more Prompt, courteous, honest, Friendly service. Returns your calls immediately and provides service just s as fast. Truthful , helpful and honest. Reasonable fees!

Luis was great to work with. He took a challenging situation and found solutions. We could not be…read morehappier with the results and highly recommend Pinnacle to anyone who needs work done on their pool.

The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

Wonderful pool company. Helps during every stage of the process and most of all you can rest…read moreassured your pool will be done correctly.

We are delighted that we chose Larsen's Pool & Spa.The demolition of our deteriorating Marcite…read morefinish was incredibly thorough making the installation of the new PebbleSheen flawless. A less-expensive estimate cited only acid and pressing washing as preparation, which would have been a disaster in the future if a new finish were to be applied over the old finish. It's clear Larsen knows how to do things right the first time. Cheaper doesn't mean better when it comes to an investment in your home. Highly recommend.

UPDATE: 5 years post pool- install with this absolute NIGHTMARE of a company. We still deal with…read moreUNEVEN FOUNTAINS because they admitted to skimping out on plumbing and putting our deck jets on one plumbing line with one valve instead of 2, meaning the first fountain closest to the valve gets all the pressure and the second one is very noticeably lower in height because it gets less pressure. Our feet continue to get TORN UP in the pool because they sold us the pebble sheen but put in something MUCH COURSER which destroys everyone's feet. The bottom is SO SO ROUGH! Our concrete continues to be a huge issue and we will eventually have to have it redone or add a French drain because it is SO UNEVEN on one side that rain just sits and creates a complete mess! The roof they put in continues to leak like crazy as it did immediately after completion. People that come over to our home are appalled at the work of this company! I invite anyone and everyone over to see the complete CRAP work of this company! I am shocked they are still in business!

We had an amazing experience with Patio Pools. From the very beginning, the attention to detail was…read moregreat. Nancy spent a lot of time assisting with the design, which was complicated at times, but she stuck with us through multiple changes. Despite a slight delay with our paver delivery, the entire construction project moved swiftly. Patio's foremen were here to check on us throughout the process and answer and questions. Once the pool was filled, JP from Carefree spent an hour explaining everything we needed to know about our system and maintenance. We went with Patio because our neighbor recommended the company, and I would recommend Patio to the next family looking to build a pool. Here is a photo of my daughter helping us fill it!

What an asshole. Came to deal with a family property on short notice. Called the number on the…read moreservice tag to ask a question to make sure I didn't mess up the pool. Guy was a complete jerk for no reason.

Called Azur Pool Service after reading some of the great recommendations. I have a pool that needed…read morea startup immediately. Azur responded in the same day and also returned after the weekend to replace the filter. Outstanding service!! My pool water looks incredible. I'm not sure what they used but it also smells great. Reliable, trustworthy and responsive.