After trying two other companies to fix our in ground hot tub, Dutchcraft was recommended by Pinch-A -Penny who could not figure out the problem. We were told we needed a spa specialist so called Dutchcraft and Ben came out to look at it. After having the pool and hot tub resurfaced 2 years ago the hot tub jets have never worked. When one came on another would sputter out. We had given up, but when Ben showed up he was able to rule out air and water flow issues. Turns out it was a combination of a plastic piece on the jets that was not put back on properly after the reno, and something to do with the fill line that I don't really understand (I'm obviously not a spa specialist). He was awesome to work with, professional and friendly and said we can call him anytime with questions. He seems to really enjoy the work and seemed as happy as we were to have it fixed. I would not call anyone else and can't believe he was able to fix it in less than an hour. read more

Called Ben from a neighbor's referral. He came out and looked at my heater and knew right away that it had been obsoleted . He told me that another company was going to start making it in 2 months. So I ordered it. I was told the price then. After 2 months the company had told Ben it would be a few more weeks ( that was the bad news ) But the price was $50 cheaper! 2 weeks later he came out put the heater in and fixed a small leak and now I love my hot tube. No body else knew anything about these spas but they were still willing to take my money. This guy was honest and knew all the little tricks to my spa and how to make it work. I would HIGHLY recommend Dutchcraft! read more

I called Ben on a Wednesday morning around 9:45 and he was at a call right down the street from my house. Ben stated when he was done with his call he would stop by and check out my issue with my hot tub. Ben asked all the questions so he knew what he was walking into. I had hired an electrician prior to install a new breaker, motor/ pump and circuit board. Ben arrived 45 minutes later and checked everything and diagnosed the heater element was bad. He went to his truck and grabbed a new one and I was back in action! read more

I would definitely recommend Dutchcraft Services for your hot tub repairs. Very professional and knowledgeable. I thought that I only needed one thing repaired and was thinking about doing it myself, so glad that I did not because the problem was much more than I had assessed. I was shown the problem and was reassured that it could be fixed and it was. Also, all my questions was answered fully and then some. I learned much! Thank you for rendering such great service Dutchcraft . read more

The pump on my swim spa had developed some small leaks, and a part of the filtration apparatus was allowing air to be sucked into the pump. This was decreasing the effectiveness of the pump, and putting a strain on the motor. Ben came out when he said he would, and explained what he was going to do to take care of each problem. Friendly and very professional. He solved both problems for a very fair price. I would not consider having anyone else service my swim spa. read more

These guys came out to my house today, installed an ozonator for me, and did a check up since I just had my electrician finish up their work. They were on time, did a great job of explaining all of the features of the spa, and answered all questions about checking the chemicals and other maintenance that I need to use. I was concerned about what support I was going to get for my spa, but Dutchcraft exceeded my expectations. I strongly recommend them. read more

You have to love it when a guy shows up on time, well presented and has all the tools he needs to do the job, diagnoses the problem quickly and pulls the parts from his truck and takes care of it. You also have to love a guy that has no problem explaining what he's doing and why he's doing it, and answering any other questions you might have. I got my spa guy, he should be your spa guy too. Now off to the next project. read more

Saw the reviews and decided to try Dutchcraft services. Our hot tub is a very old one (1980's). It was in need of service and we were not sure whom to call. The service was top-notch. Ben knew how to give our old hot tub the TLC it needed to keep it running smoothly. Dutchcraft left us with an excellent first-impression. We will definitely use them again in the future. We highly recommend them! read more

I know you see a lot of five stars for Ben and his company, he know earns every one! I had a leak and waited a week and a half for the company that sold me the hot tub to come or call back. I was fed up and called Ben and he came the next day. He explained in detail to my wife and myself and even found an additional leak we didn't know about. The dude is my new hot tub guy! Joe B read more

Had a heater on a hot tub overheating and shutting down the system. called Dutch raft and within a half hour Ben responded found a few things that were not correctly installed in the mfg. of the hot tub he changed them (wiring positions) and things were fine I would highly recommend Dutchcraft and Ben. read more

I cannot say enough good about this company. Ben you are now our go to guy for all our hot tub needs. I recommend you call these guys first so you don't waste your time with other companies Ben showed up had parts on his truck and now problem fixed in 20 minutes Great service thank you! read more

Dutchcraft Services and the owner Ben understands customer service requires assisting customers on many fronts. He super knowledgeable, forthright, dependable and truly enjoys want he does. Which translates to terrific customer service and a satisfied consumer. Ben's the bomb!! read more

Great job fixing my hot tub. I kept putting it off because I was sure it would cost more to fix than it was worth. Now it's fixed! Hurray! For $130! Gee I hope that the tub is worth more than that...it is, isn't it? Please say yes. No kidding, these guys are great. read more

Dutchcraft Service provided a prompt appointment. Ben was prompt, knowledgeable, and extremely courteous. We will be keeping the information at hand as we will be using Dutchcraft Services in the future. Thank you Ben! Wayne Herban of Hudson FL read more

Ben was amazing. Simple fix for my LifeSmart Spa. We need needed to tighten the PVC Pipes to the pump. He did not even have to come out and helped me over the phone. read more

I cannot say enough positive about this company and how amazing a job they did. I will not only use them again but would recommend to anyone needing their services. read more

So happy to have my hot tub repaired. Ben knows Thermospas! Great customer service and he knows his stuff! Thanks again Ben! Great Job! read more