1. Backyard Retreat

    1. Backyard Retreat

    0

    Valdosta, GA

    Backyard Retreat

    1.0 (1 review)
    Closed Closed

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    9 years ago

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    Shipp Shape Pools & Spas

    Shipp Shape Pools & Spas

    1.0
    (1 review)

    I am extremely disappointed with our experience with SHIPP Shape Pool…read more My parents hired this company to professionally install their above-ground pool, and the installation was done incorrectly. The pool is not level, the water visibly leans to one side, it is buckling in several areas, and multiple support legs are not installed correctly. These are serious installation issues that have not been corrected. After contacting the owner, he acknowledged there was a problem, told my parents the installer was his brother, and said he had fired him. He also assured them that he would personally come inspect the pool and make it right. That never happened. Instead, he sent the same brother back out. Rather than fixing the installation, he simply piled dirt around the bottom of the pool. None of the actual problems were addressed. The pool is still not level, still buckling, the water still leans to one side, and the support legs are still improperly installed. There have been multiple conversations and multiple opportunities to make this right, but nothing has been resolved. At this point, the pool appears to need to be completely taken down, the ground properly leveled, and the pool reinstalled correctly. Based on our experience, I cannot recommend SHIPP Shape Pool. We expected a professional installation and for the company to stand behind its work, but neither has happened.

    From the owner: Small business owned by a husband and wife team, who together have, 20+years of pool service and…read morerepair experience Specializing in everything from above ground pool installations and repairs to in ground installations and repairs and everything in between

    Backyard Retreat - hottubandpool - Updated July 2026

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