I hate to complain because I really enjoyed working with the staff here for our new countertop installation last June, but I'm super disappointed with a current situation now a year later. They neglected to install the countertop up to Wisconsin's state code, and they tried to charge me $379 for them to come out and drill the $29 hole that it would take to make it up-to-code (which should have been done in the first place). We tried getting a new dishwasher installed and were told we need to have an air gap hole drilled to be up to Wisconsin state code as of 2020, and if we install the dishwasher anyways without having the air gap hole drilled, we would be voiding our home insurance in cases of fire/flood due to the dishwasher. When we got the countertops from Badger Granite, they had asked if we needed an air gap hole drilled. I said that our last countertop did not have one, so they told me we don't need it for the new countertop either. I am disappointed that we were given this false information. When I spoke to someone at Badger Granite on the phone about it a few days ago, they said "your contractor should have told you that", but Badger Granite was in fact our contractor, and did not tell us. The contractor from Badger Granite who came out to drill the hole now even said that we would need that done to sell the house. We should have been advised of this, and should not have been responsible for covering any fee except the $29 for the hole to be drilled (as it should have been done during initial set-up, had we been advised that it is Wisconsin state code). They did "reduce" the price to $150 instead of $379 after I explained how ridiculous the situation is, but it shouldn't have been more than the actual $29 price nor should I have had to go through this, if they had just followed and advised of Wisconsin state code. read more

My husband and I selected Badger Granite to install granite countertops in our kitchen and bathroom because they had positive reviews, were able to install quickly, and they had great customer service in the showroom. There were really no initial signs that our experience would be less than positive but things went downhill quickly. There were a lot of missteps in this business relationship but the main being - 1. They overcharged us by $300+ and when my husband confronted them the manager argued. We later received a call back from Lani letting us know that Badger had made a mistake. If you work with this company, triple check your charges and think about what was installed. It then took 2+ weeks to get a refund check. 2. I had to wait 4 weeks to get someone out to repair mistakes and they no called, no showed for the initial appointment. When the fabricator finally showed up the second time he yelled at me and told me that my expectations were too high. He finally made the repairs after I listened to him rant for 15 minutes. 3. Overall the install job was fine. Not the best I've ever seen. Luckily we love the colors of our counters but this company was not one I would recommend nor are they a business I would choose to work with again. read more

We just had our new granite tops delivered today and I couldn't be happier. The whole process from picking out counter tops to installation has been wonderful. If we need to replace other countertops in the future we won't hesitate to go back. Thanks Matt read more

I was looking for the perfect granite for my countertop for some time. I went back-and-forth to many of the suppliers to try to find the perfect slab. I didn't want a generic slab that you see so often in doctors offices etc. I wanted granite with more movement but in my price range. When I found something that I really loved Sue was able to accommodate me and I was so grateful for this because I kept changing my mind. The installation included the sink and they came out and installed it without problems. I called them back after being picky about something and they came out the next day and corrected it. I'm very happy with my counters and grateful that Sue was able to help me out with this. I definitely would come back again. read more

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We had our kitchen counter tops installed today, must say they look beautiful. I would recommend this company because of the polite salesman Matt, excellent installed crew that were professional and answered all of my questions. Thank you for the nice experience with our new counter tops. Tony read more

I had my kitchen counter tops and all the bathrooms from them. Very reasonable price. Their staff are polite and easy-to-work-with people. Several months after the installation, I had some concerns and they visited and fixed it for me without any additional fee. Then, they came again (probably 1.5 years after the installation) to make a minor correction and they re-sealed the kitchen countertop for me. Again, with no additional fee. I would highly recommend working with them. read more

I would NOT recommend getting anything from this business. They are quick to take your money but when I found a Crack in my counter after about a month, they are not returning my calls. I have called numerous times and have yet to hear back Molly. It's going on two months without my issue being resolved. Worst customer service ever read more

Great Service and price. We have been looking for skilled people to work with for our kitchen and vanity project. Their friendly service and competitive price won the bid, thanks... read more