I wish I could leave a zero star rating. I received my mothers ashes in the mail yesterday and they were packaged so poorly. No care was given at all. Nothing was wrapped around the "urn" to ensure it stayed closed. it was placed in a white box which was placed in a shipping box. As pictured you can see no thought was put into protecting the urn during shipping. When I opened the box ashes and dust came out all over my table and floor. There was ashes spilled in the shipping box. The urn, if you can call it that, was open and it was completely covered in dust and ashes. Even the death certificates are grainy from being covered in Ash. My dogs remaines received better care after he was cremated then my mother's remains did. It's very disheartening to know my mother was being spilled all over the US postal service. I don't even know what I'm supposed to do to clean it up. Honestly I can't throw the box away. I haven't even been able to wipe down the urn cuz what am I supposed to do? Just throw part of her ashes away. Wipe away part of her ashes with a wet cloth This is really terrible read more

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Excellent priced cremation services. - best price that I could find. Helped our family in a very sad time. Thank you Bagnell. read more

Bagnell & Son Funeral Home - Funeral Services & Cemeteries Near Me - Covington, Louisiana

I do not recommend this establishment if you're looking for transparency and truthfulness. Not only did they lie to me, they had no compassion for my situation and left me hanging thinking they were trying to help me. For over a month they were rude, uncaring and deceptive beyond normal boundaries. They absolutely refuse to hear the truth, causing me weeks of disappointment and heartache. Being the cause of my financial hardship after my husband's passing. Bagnell and Sons is by far the worse funeral home I've ever had to deal with. Bagnell and Sons have proven that greed outweighs common decency. Bagnell and Sons falls short vetting clientele. The laziness accompanied by manipulating persons is astounding. Bagnell and sons had a choice to be decent and turned it down? Bagnell and Son had the opportunity to do the right thing and they turned it down! read more

Handling the final wishes of a loved one is an extremely emotional task. It's never easy to cremate a loved one, or pick out a casket, or Flowers, or write an obituary. I've had to do it twice in the last few years and both times I chose Bagnell & Son. It was definitely the most affordable and the entire staff was compassionate and understanding. read more

I'm a little late writing this review since I used their service in June 2020. My brother passed away at midnight and by the time Bagnell was called it was even later but they were extremely responsive and sooo respectful. They moved and lifted my brother with great care. Gently covered him and rolled him out to the car. It was a pleasant experience. They are the most reasonably priced for cremation also. read more

My rating for this business is a ..... -9. They have got to be the most incompetent people I've ever met. My husband passed away on July 29th, I had paid for the entire funeral including $25/per death certificate. Which ended up being $125.00. Because I had needed 5 of them.. They were supposed to be mailed to me, instead they mailed them to my husbands daughter. She has since cut ties with everyone and will not respond to anyone. She refuses to mail me even one. This funeral home told me to go to our local Towers building and get one. They want $26 for a death certificate. I called Bagnell and they said that if they were to mail me one it would be a $7 charge. I told them that I shouldn't be charged even a penny. They then come back to tell me that they cannot mail it, that I need to get it from Louisiana Vital Records. They came back to tell me that since I didn't pay for the funeral I don't get to have them. I had to have them look up the file to realize I did pay for it ALL. This company is just incompetent and unorganized. I am not the first person that they have screwed things up for. It's a funeral home it shouldn't be this way. I do not recommend anyone go to this place, especially if you're grieving, because they will just break your heart even more. read more