I wish I could leave a zero star rating. I received my mothers ashes in the mail yesterday and they…read morewere packaged so poorly. No care was given at all. Nothing was wrapped around the "urn" to ensure it stayed closed. it was placed in a white box which was placed in a shipping box. As pictured you can see no thought was put into protecting the urn during shipping. When I opened the box ashes and dust came out all over my table and floor. There was ashes spilled in the shipping box. The urn, if you can call it that, was open and it was completely covered in dust and ashes. Even the death certificates are grainy from being covered in Ash. My dogs remaines received better care after he was cremated then my mother's remains did. It's very disheartening to know my mother was being spilled all over the US postal service. I don't even know what I'm supposed to do to clean it up. Honestly I can't throw the box away. I haven't even been able to wipe down the urn cuz what am I supposed to do? Just throw part of her ashes away. Wipe away part of her ashes with a wet cloth This is really terrible

Excellent priced cremation services. - best price that I could find. Helped our family in a very…read moresad time. Thank you Bagnell.

When i walked in to this heavenly place i felt as i was walking into my own house. The subtle hints…read moreof lavender and ginger trickle through my nostrils as a faint memory flashed through my head of Christmas mornings with my sweet auntie Jemima. O those mornings were blissfully perfect, my most favorite part was her breakfast. She always had the best maple syrup you could ever dream of. Ohhh auntie how i miss you so so much you will never be forgotten. I hope uncle Samuel is doing well With you up there, I always loves his patriotic ways. So to some it all up...Great service.... Im just dying to go back!!

They saved me so much $ by being honest. Saved me so much trouble. I had to fly my son back from…read moreNew Orleans to a very small town in VA. The funeral home there had no idea what to do and serenity funeral home walked them through everything. They sent his clothing with him also so the funeral home there would have everything they needed. They went above and beyond. If not for their honesty and dedication I couldn't have gotten my son back home for burial and would have had to cremate him. Other funeral homes were gonna charge me for a whole funeral which was twice the cost. I called several. I appreciate these folks so very much and highly recommend them. The guy even said he would pray for our family which you don't hear often these days. I have so much respect for them. Thanks to them, the worst time of my whole life was less stressful, which when you're already overwhelmed , it means so very much.

Our family recently had services performed by Serenity Funeral Home and were extremely satisfied…read more Jack was very compassionate and was able to help us find the options that allowed us to honorably put to rest our family member on a limited budget. It is so hard to wrap your mind around all the little details that come with planning services like this. Jack helped us navigate those details without pushing services that we didn't need, which in our experience is very common in this industry. The chapel was nicely decorated and very clean. The staff were super helpful and respectful during our time of grief. We couldn't have asked for a better experience considering the circumstances