I called Bail Hotline to see about bailing my loved one out of jail. When I called, Steven answered my call. He walked me through the process and he was very professional and helpful. He made me feel at ease. They are a legit and licensed company that's been around for a while. I definitely give five stars! Thank you! read more

I've had a great experience with them. Christian has been the best. I called today and was trying to ask a question regarding my app changes and check in. The girl that answered the phone was not understanding my question multiple times when trying to explain. She could have easily looked up my account and got a better understanding of what I was trying to talk about. Instead she continued to reiterate what she was saying and when I asked to speak with someone else she got an attitude and hung up on me. I simply said "I'm not sure if we're understanding each other correctly, can i speak to someone else" read more

They truly help the Love one of someone going thru it.... They truly get you out. They are and do what they say call them Thank you Kaz, Alison,Hector and last but not least Homer thank you for the respect and courtesy. read more

Too high of a Down payment is always the case. I've gone with Aladdin 3x in the last few months for family members and bail hotline wouldn't budge on 1000 down on a 20000 bond TOO MUCH! read more

They genuinely do not try to help you or negotiate nor do they take any time to try to ACTUALLY HELP YOU. They did not even call me back when they said they would and when I did call, the man did not even try to help AT ALL. I tried ignoring the reviews and try out the service for myself, but honestly pay attention to reviews! They will save you time. They clearly don't go far and beyong to help their customers. read more

Phil hotline help me in a horrible situation they work with me and was able to get me out on time so I can keep my job and my car. No other bail bondsman would help me. Thank you though hotline. read more

Horrible company to do business with, all they care about or want is your money. They don't really care about the difficult situation you are in. Be sure to ask a lot of questions and don't let them convince you with scare tactics. read more

Fast and Great Service !!! Thanks you to all the staff for the hard work. Quality for sure. 2 thumps up read more

Im on bail. Signed a contract to pay this amount by this date and obligation was good . a tear later from a different county then where i actually bailed from, i call to check in about work and i start getting threats due to me not laying and all my co signers were called , but they werent called, and proceeded to say things like u dont listen do you Omar? U need to pay to stay out. But my obligation was completed on the first month with 11,800$ plus im paying ankle monitor every month barely. Cant lock me up for being unable to pay thats the law but thats what they try to do. They are rude with customer service hostile and nothing about them people are helpful. Dont set ur self up and mess with this company. Not down south at least . Nothing but greedy people who wont mind trying to get over on innocent women like my wife or me by tgreatening to take me away from my family. We soent everything to put down what was agreed we met their conditions but the people i speK of now altered the contract saying ours is void? How? read more

Heather at bail hotline literally got me out trusting my word. I gave her $0 until I was out on some bs charges, AND she got my lady out right after me. (A year later and the DA didn't even file) Heather did verify that I was a business owner and researched what I had asked her to but in the end did me a real solid taking my word and believing me that I had the cash in the bank. She had posted bail before I could be transferred to the county. Thank you Heather! X's a million read more

This bail bonds company really helped and guided us through the bailing process. We are very grateful that we got Kaz who explained everything to us and answered all of our questions. Being this was our first time experiencing a situation like this, we did not know where to start. Kaz we appreciate you going above and beyond for us and following up with us the day after. They had our family member out the same evening we got everything processed. Thank you very much for everything. If anyone is needing a bail bonds in OC, Bail Hotline bail bonds Santa Ana comes highly recommended. read more

It all started back at the Main Jail in Santa Ana, Orange County main jail. My family, mainly my wife and I would visit our son during the jail visiting hours. There would be a few people there who would talk to you in regards to bailing your loved one out of jail. I spoke to everyone in an attempt to get a $1,000,000.00 bond for my son. Nobody that I spoke to could help me due to not owning a home or having a million dollars in collateral. However, on day, about 6 months down the road I am approached by someone named Angel, I think, anyways he told me to go to bail hotline. I told him I tried and they turned me down. Anyways he gave me the owners name and I made contact with a person who I believe to be his wife and we met in the Santa Ana Office to make bail for my son. Bail Hotline was there when nobody else could help us not only did they bail with no collateral but they never threw my son back in jail like the other 2 bail companies did. Faust's and Montana bail bonds both ripped us off and lied and deceived us. Not only did bail hotline help us out in our worst times they never harassed us or threatened to surrender my son back into custody. We will never forget what they have done for us and my son will not either. He was out for about 2 years and bail payment were very reasonable as my son worked to make the payments. He worked minimum wage jobs and he was able to afford the monthly payment. Down payment was somewhat a challenge but we did it and felt comfortable in giving the money. The other 2 bail companies one I sued and got back the money by filing a motion 1300b at the courthouse. The other bail company we are in the process of suing to get back not only the money but the fact they surrendered our son back into custody for some unknown reason and that is where the trust comes in. I understand for surrendering back in custody because you missed a court, but that never happened as a matter of fact my son was in court when they surrendered him back in at Montana Bail Bonds those jerks. Snakes lied said he was going to skip town and they got word last night. If that was the case then why did they wait until he went to court to turn him in. I'm telling you now from personal experience that Bail Hotline is the only company I would trust. Not only to do the bail but to keep your privacy as well. Sal Montana and Fausto Adelanto are criminals. Investigate them they are truly criminals. Here is my sons case number # 15HF0637 to verify the bail companies I used and for how long. Go down to the courthouse reference the case number on a computer and know this is a real / true review. This is my review and my experience with Bail Hotline Santa Ana. read more

These guys came through had to get a family member out they paid the bail which was 50,000 and only made me pay 2,000 if I gave them cash or a payment plan for 4,000 down. My family member was out within a couple of hours because of the jails processing great service. read more

In one the worst spots in my life, Hotline was there for me. They came thru in a quickness. They made the bail process quick and easy. The office is open on Sunday's and located right off the 5 freeway making it super convenient. Theses guys are PRO's at what they do. Highly recommend! Don't go anywhere else! read more

Bail Hotline Bail Bonds - Bail Bondsmen Near Me - Santa Ana, California

Steven Ortiz the bondsman was absolutely great. He was really helpful and and easy to work with. Offering me great discounts. The second half when making payments was another story all together. They refuse to let me speak to my bondsman the financial woman was combative disrespectful childlike and a total joke. For that reason alone I will never use this company again. If it's professionalism and adult behavior you were looking for with workable and respectful communications it is Don's Bail bonds you need to use. Scott and Sean Mayer are probably the best most professional honest understanding and fair bonds people you could ever use. What a mistake I made not reviewing this company first. By all means do not use Bill hotline for the mere fact of the woman in financial not being an adult or professional. I really thought she wanted to fist fight over the phone it was unbelievable and so bizarre read more

Edgar was the biggest help ever! Made this horrible process the most easiest thing ever and called me as soon as they heard any information about the case. Big thank you! 10/10 recommend. I tried calling a couple other places and was the biggest hassle in the world to get anything done. read more

I've used Bailhotline numorous times throughout the years and they have always been good to me. read more

Bail Hotline Bail Bonds - Bail Bondsmen Near Me - Santa Ana, California

This was my first time ever bailing out. Everyone there was extremely helpful and friendly. The first place that answered my call and followed through until my release. They also helped me out with the paperwork which I had trouble completing online. Highly recommend if your in a pickle read more

Bail hotline is one of the best bond agencys around. Their staff is great, always friendly, and very helpful. More specifically James here in Santa Ana. He was very on top of everything and helped me when my mom got into some trouble. He broke everything down, step by step, and made it very easy to understand. He worked throughout the night and she was out by the morning. Thank you so much James and bail hotline! Will definitely be giving him a call again! read more

I don't write many yelp reviews but this company deserves one. Last night I had to bail a friend out of jail and was referred to Bail Hotline by another friend. I spoke with Robert who was so quick and helpful that we had a bond set within 45 minutes and he made sure that I could afford and wouldn't over commit on payments by setting up a payment plan. It was a stressful day to say the least and I greatly appreciate the professionalism, thoughtfulness and quick action of Bail Hotline. I just picked up my very relieved friend. Thank you guys! read more

Spoke with Joseph who explained the process and was very patient with all of my questions. He was very helpful and kind, making a stressful situation much easier to handle. Thank you Joseph and Bail Hotline for your help. read more

My wife was arrested for some misdemeanor warrants. I contacted Bail Hotline to get her out. Gave them $250 and signed papers. Two hours later they called and asked for another $250. When I brought it in they said nothing about signing new papers. I expressed to them that I wanted her Bail posted in time for her to be out the same day because she had court the next day. At 8pm they told me someone was down there posting it. At 12:30am I called and asked why it didn't show posted on the website. They then told me that no one had gotten there untill 11:49pm. I asked for my money back and they told me I have to wait a week for a check! AFTER LYING TO ME ABOUT SOMEONE ALREADY BEING THERE TO POST IT!!!! STILL WAITING FOR MY MONEY!!! read more

Friendly and helpful staff, always answer the phones, and appear to handle every call with top notch service. While no one wants to hire a bail bonds company, shit happens. These guys take care of business, and quick! If I were to ever recommend anyone, this is the only one I would speak of. In my time of need, all the other companies made things difficult. All the employees here helped me get out, and they were affordable! If you find yourself getting locked up at some point, memorize Bail Hotline Bail Bonds phone number. read more

Great service and thank you terry for fast service... fast service. We appeared all your help

DISLOYAL & DISHONEST!!! I was in a program & missed court due to my attendence in the program. went to court to take care of my warrants and they said I needed a bail reinstatement letter from the Bail company but that everything is good. The next day I went to my "appointment" To sign my "reinstatement letter "and THE BAIL COMPANY, NOT THE COURT, Arrested me. Not only did they tell me but also told my husband that I was going down to County to get fingerprinted because it's a quicker way for the Bail company to get their money back in me to get a court date so it's a win-win they said that I would only be there for 2 to 3 hours once I got in jail. When I was housed the Bail company hung up on me and would not even deal with my husband. THEY KEPT HANGING UP ON HIM!. Other bail company said had My husband paid the full 10% that they would be obligated to reinstate but instead Bail Hotline had him pay the 7% THAT IS THEIR SCAM. I had proof from the program and proof that I have been to court not to mention also had a child in these couple months! They made up some NONSENSE that they would reinstate my bail & everything would be fine & continued their lie till I was behind jail doors. After that they didn't even sxplain to my husband anything. My hisband had to go through another bail company to bail me out AGAIN & all the other bail companies literally apologized & said that BAIL HOTLINE is known for this kind of stuf! he would have paid the full 10% had he known the situation from the beginning but they don't want you to because then they can do s*** like this!!! SCAMMERS, LIARS, CHEATS!! They take advantage of vulnerable people in vulnerable situations!!! DISGUSTING!!!! The courts were even astonished they took me in!!!! My public defender IMMEDIATLY got me put on calendar so I could be bailed out again!! I TRUST THE OC COURTS MORE THAN I TRUST BAIL HOTLINE & THAT SAYS ALOT! Please do not trust your money or loved ones lives with this company!!!!! read more

Bail Hotline to the rescue! I prayed to God for Favor and God answered my prayer by way of Kaz. So many of us are going through financial hardship and he was understanding and willing to work with me in helping out a family member. He helped ease my stress. I recommend Bail Hotline to anyone that needs help going through a tough situation. Thanks Bail Hotline! read more

The sevice was amazing & fast... And the gentleman (Joseph)who helped us was very professional, Hopefully i never need a bail bondsman again but if i do.. I'll be coming back with them... read more

I've always heard decent things about this bail bond company so we needed help last minute & decided to try them.. I called around 3:15AM filled out paperwork made a payment never heard a word from them until I had to continuously call them hours later.. the bond was FINALLY made at 3:30PM that afternoon as apparently they had 1 person working for both LA/OC county... bond posted at 3:30 then my fiancé was not even then released until 1:30AM the next day.. it took them over 12 hours to go place the bond after we paid & paperwork was done not a single phone call made to me unless I called them to get updates.. now he is out & they have harassed us for payment when we are up to date every few days & nearly first thing 7-9AM . The guy who does billing there is a complete jerk & incredibly fowl.. threatening me about our bond being flagged if another payment isn't made when WE ARE UP TO DATE ON PAYMENTS.. I DO NOT RECOMMEND USING THRM WITH HOW POOR THERE CUSTOMER SERVICE IS!! as if life isn't hard enough they are getting there money but the harassment is beyond unnecessary and down right WRONG! read more

Needed help for a family member and they provided great service. They are very nice and polite!!!

Sergio is always helpful when I come in to make a payment. Fast & quick and I'm on my way out. Thanks Sergio! read more

This location has great customer service and is very professional. I spoke to Margarita and she answered all my questions and explained everything to me. I would definitely recommend this bail hotline. read more

It's the people in the payments department that bring the company down. Very very rude and unprofessional. You are NOT better than anybody else so theres no need to talk or act like you are. You should be replaced with kind compassionate people. That's the honest truth. Other than that, was treated very well by others. read more

I have used them twice and both times I have been very pleased..this last time I called I talked to Mike and I couldn't have been more happy with his customer service. BY the time I drove to the bail bonds place he already had my paperwork ready for me to read over and sign.Instead of rushing through everything and trying to just get me out of the office he took his time explained everything to me and answered any questions I had.I would highly recommend this place to friends and family. read more

The people here at bail hotline helped me get my friend out and were a real pleasant especially Alexis here at the Santa Ana bail bond place. If anyone you know gets arrested call these people. read more

they need more staffing the lady was in the phone for an hour while my friend was rotting in jail at least there's free coffee and water lol read more

Bail Hotline Bail Bonds - Bail Bondsmen Near Me - Santa Ana, California

Bail Hotline rocks! Well they used to anyways. As a returning customer-- 5th time bailing out my buddies who can't seem to stay out of trouble this year-- they were unable to help me post a 60k bond. Over the weeks of my friend rotting away in jail, bail eventually was reduced to 16k. I was always allowed to post bail with little or no down payment up to this point (even 1%!!) Now, they are refusing to work with me unless I hand over a pink slip. They are insane if they think I'm going to have over my $50,000 car title for a $1,600 bailout!!!! Right? Maybe I'm wrong for thinking this is a ridiculously stupid change in policy, nevertheless, they lost my business as well as everyone one who asks me "Dang, John AND Jane Doe got hemmed up again last night...Who do you use to bail people out again????" Sorry bail hotline, looks like I'll go back to Aladdin, at least they're kind enough to lube me up before they fist me. read more

Great and fast service my husband was out that same day and it was great because I did most of the filling over the phone and only came in to get the paperwork and pay. Also the payment plans helped a lot. read more

if i could give them negative stars i would! to give whoever is reading this a quick recap, my sister used these guys to bail me out and i also right after getting out used them to bail a friend out. everything went perfect until i make a call to find out why they were calling and texting me when i already paid my payment and i was up t date. so as i am talking with this lady named veronica whom might i add was almost impossible to hear because she was eating and smacking on the phone, she told me basically she doesnt know why someone keeps calling me but my account only has $89 and im done! i said yay! lets get it over with! so as i'm giving her the card number and she begins to tell me you know the part where they go back over the amount of the payment and if you authorize them to go ahead and process it...i hear her tell me a process of payment for $189 i said whoa hold up. i thought you said $89 no don't do it! there's silence on the phone and then all the sudden she goes oh whoops it went through i said excuse me but i told you no! she was like well at least your account is closed. i was mortified! completely and in utterly disbelief that she just did that. she completely ignored me when i said no do not authorize. they took my grocery money for my kids for the entire month! again to sum my story up i have called 3 times in the matter of a week requesting a manager to get them to refund me the entire amount and i will just pay the next time my payment is due and i have never received a call back!!!! these people are rude and unprofessional!!!!!!!! there are plenty of other bail agencies that will be happy to take your money and treat you right!!! read more

This bail bonds acts super fast, they are super affordable and very very friendly. I highly recommend them!

Omg we're do I start ! This company is all on there own page don't work together no one knows what's going I've left number with Melissa , Ivan, Albert and still I get no call backs with updates or missing info that's needed come to find out they didn't even have my correct number my love one was expected to be out Monday it's now Tuesday and the applicants still have not even received there email to sign and return which that also I've given more than enough times. Waste of time read more