Good place to work with, the auto and home insurance package is very competitively priced.read more

I recently purchased auto insurance (Erie Insurance) from Bailey Place Insurance. The process was…read moreeasy, the staff were very friendly and knowledgable, and the prices were fair. I definitely recommend going through Bailey Place Insurance.

I use nick romo and am completely happy with the service and pricing!…read more We have auto insurance and hospital coverage with them.

Work with Nick if you want to be lied to and treated like just another income stream…read more We had a terrible experience with Nick's office. After several years of being good customers, paying bill son time, even referring others to work with Nick, he had a massive failure of communication, completely screwed us over, failed to even try to rectify the situation, and it cost us $800 in DMV fees. In short, when our credit card on file expired, we got a notice from corporate State Farm that our car and home insurance was going to expire. I called Nick's office immediately and gave them a new credit card and paid our bill. Unbeknownst to us, the office did not update our credit card, and so the following month the bill was not paid again. Only this time, no notification came from corporate, nothing from Nick, no email, no text, nada. And so our insurance expired for a month and we did not know about it. AND we even called the office twice during that time period with other questions, and Nick didn't bother to inform us that we had NO INSURANCE. We finally learned we were without insurance when we got notification from the DMV that our licenses were suspended! WTF?! We called Nick to find out what happened and he took no responsibility. I went to the office and the worker took no responsibility. There was no attempt to help us, no offer to even split the DMV fine of $800. NOTHING from Nick. Not even an apology for his mistake. Nick said he was legally unable to help us out with the massive financial loss. He sent us a $25 gift card to Chili's, as if one beer and crappy burger was going to make up for his massive mistake. We wrote to State Farm corporate about this wrongdoing and lack of integrity. We talked to one of the underwriters and they informed us that local offices are indeed able to offer compensation or rectify situations financially. So Nick lied to us on top of it all. We offered him one more chance to make good on his huge mistake. Big surprise, he didn't. So we switched carriers. Do not work with this person.

Worst insurance company I ever had .You will be sorry!! Run away .Worst customer service.Gave me…read moreother customers information instead of mine.went in with two cars insured came out with only one insured.Two weeks later I found out I had been driving with no insurance on one of my cars,Do not trust them Would give 0 stars

HORRIBLE CUSTOMER SERVICE! Jen Ecker in the front office is very snotty, condescending, rude,…read moredisrespectful, and shouldn't work in customer service. She smells terrible of alcohol and has been involved in a fatal burglerly. Just who I want handling my insurance! Terrible business!

We contacted Bailey Place last year for our insurance and they were able to quote us a very…read morereasonable price. Recently we had damage to our car and they handled the entire incident from initial contact to the shop that will fix the damage. They work well together pleasantly and that makes It so much easier for the customer. thanks for your help Judy Brooks

Honestly can't figure out how they have a score this high with such crappy customer service. I…read morereally miss the days of Tanner-ibbotson!!

Great insurance company! My agent is Kristi G. She is professional, polite and very knowledgeable…read more Bailey Place saved me a lot of money on both home and auto insurance. Highly recommend!!!

The Bailey Agency in Dryden is a great place to do business. The staff is always friendly, curteous…read moreand I feel like they are there for me if I should ever need them. They also saved me $400 every 6 months on my insurance - without even being asked to look at my policy, they just looked at my renewal, quoted it and called me! I would definitely recommend the Bailey Agency to anyone who is looking for insurance!

Tom's an A+ guy with A+ customer service! He's the guy who goes above and beyond and appreciates…read moreyour business every step of the way.

From the owner: Auto Home Owners Tenant (renters) Boat Motorcycle Snowmobile ATV Business Garage Auto Farm /…read moreAgriculture Insurance Individual life insurances

When calling just now to talk about my insurance coverage I got send back and forth between the…read morelocal office and the claims who referred me back to the Cortland office. When I tried to ask my questions she sent me back to the claims dept. When I asked why I was getting handed off between the two, Mellisa got snippy and hung up on me. Class act there!!

This might be an odd recommendation, but I feel it needs to be made. I am not with Al Myers State…read moreFarm at this time. I was, briefly, before State Farm national decided they didn't want to insure me. While I was only with Al Myer's location for a while, they provided excellent service, were prompt and helpful, and they even went above and beyond in helping me settle out with them and resolve some issues with my bank. I would more than happily recommend them this office, they did good work, they are good people, and they even put extra effort in when I wasn't able to do business with them anymore.

Anthony was helpful and willing to answer any questions for apartment rental insurance for my son…read moreattending college there.

From the owner: The Adam Megivern State Farm Team has proudly served Ithaca, NY, and surrounding areas since 2021…read more We provide comprehensive coverage options, including Auto, Home, and Life Insurance, with a focus on exceptional service and personalized care. As your Good Neighbor, we are committed to helping you insure your family, property, and future. Contact us today to discuss your insurance needs and explore your coverage options. License #: NY-LA1776420, NY-PC1776420, PA-1180003, VT-3003961580

Don't confuse this Ithaca, NY insurance broker with TRUE Property Insurance, which is a reciprocal…read moreinsurer that currently serves 4-5 southeastern states in the USA. I switched to TRUE after USAA increased my Florida homeowners premium by 33% for 2026.

Absolutely the worst insurance company, check the small print, they have a way to deny everything…read more Complete scam of a company!