Don't confuse this Ithaca, NY insurance broker with TRUE Property Insurance, which is a reciprocal…read moreinsurer that currently serves 4-5 southeastern states in the USA. I switched to TRUE after USAA increased my Florida homeowners premium by 33% for 2026.

Absolutely the worst insurance company, check the small print, they have a way to deny everything…read more Complete scam of a company!

Good place to work with, the auto and home insurance package is very competitively priced.read more

I recently purchased auto insurance (Erie Insurance) from Bailey Place Insurance. The process was…read moreeasy, the staff were very friendly and knowledgable, and the prices were fair. I definitely recommend going through Bailey Place Insurance.

Brad is knowledgeable, empathetic, kind, and extremely efficient. Great guy to do business with…read more Recommend 1000%

Unbelievably bad. I was an Allstate customer for 20 years, mostly when it was Gerry Tillebein's…read moreagency. Then Brad Scott takes over. Not good. I cancelled my policy.

I use nick romo and am completely happy with the service and pricing!…read more We have auto insurance and hospital coverage with them.

Work with Nick if you want to be lied to and treated like just another income stream…read more We had a terrible experience with Nick's office. After several years of being good customers, paying bill son time, even referring others to work with Nick, he had a massive failure of communication, completely screwed us over, failed to even try to rectify the situation, and it cost us $800 in DMV fees. In short, when our credit card on file expired, we got a notice from corporate State Farm that our car and home insurance was going to expire. I called Nick's office immediately and gave them a new credit card and paid our bill. Unbeknownst to us, the office did not update our credit card, and so the following month the bill was not paid again. Only this time, no notification came from corporate, nothing from Nick, no email, no text, nada. And so our insurance expired for a month and we did not know about it. AND we even called the office twice during that time period with other questions, and Nick didn't bother to inform us that we had NO INSURANCE. We finally learned we were without insurance when we got notification from the DMV that our licenses were suspended! WTF?! We called Nick to find out what happened and he took no responsibility. I went to the office and the worker took no responsibility. There was no attempt to help us, no offer to even split the DMV fine of $800. NOTHING from Nick. Not even an apology for his mistake. Nick said he was legally unable to help us out with the massive financial loss. He sent us a $25 gift card to Chili's, as if one beer and crappy burger was going to make up for his massive mistake. We wrote to State Farm corporate about this wrongdoing and lack of integrity. We talked to one of the underwriters and they informed us that local offices are indeed able to offer compensation or rectify situations financially. So Nick lied to us on top of it all. We offered him one more chance to make good on his huge mistake. Big surprise, he didn't. So we switched carriers. Do not work with this person.

Worst insurance company I ever had .You will be sorry!! Run away .Worst customer service.Gave me…read moreother customers information instead of mine.went in with two cars insured came out with only one insured.Two weeks later I found out I had been driving with no insurance on one of my cars,Do not trust them Would give 0 stars

HORRIBLE CUSTOMER SERVICE! Jen Ecker in the front office is very snotty, condescending, rude,…read moredisrespectful, and shouldn't work in customer service. She smells terrible of alcohol and has been involved in a fatal burglerly. Just who I want handling my insurance! Terrible business!

I was just there to sign up for health insurance and the process was smooth and easy! My situation…read morewas a little complicated but Barbara explained it all in clear terms that were easy to understand. Thanks for making a confusing task a pleasure!

I have been dealing with Becker-Wells for many years and the agency is very reliable. They have…read morehandled my car insurance very professionally. I would recommend their service.

This agency cannot be trusted. He misclassified our business for more than a decade to his benefit…read morefor insurance that is difficult to find and that we are required to carry. Mr. Becker doubled our rate for tens of thousands of dollars. The agent gets about 22 percent of the premium. So I cannot recommend him whatsoever because you can't trust the agency. It's very difficult to make a complaint to NY state about this behavior, so I am using Yelp.