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    Baked n Board

    5.0 (1 review)
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    3 years ago

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    Elizabeth J.

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    IHOP - IHOP

    IHOP

    1.9(163 reviews)
    0.7 mi
    $

    Avoid this IHOP. I…read morecame in with my 4 hungry children expecting a quick, simple breakfast. Instead, we waited over an HOUR for basic eggs and pancakes while being served by Ayana. When I politely asked Ayana for an update on our food after waiting over an hour, her response was shocking: "What do you want me to do, go in the back and help cook? You're making me feel bad. This is not my fault." Wow. At no point was I blaming her personally. I simply wanted to know why my children had been sitting hungry for over an hour. Rather than showing empathy or professionalism, she became defensive and acted as though I was the problem for asking a reasonable question. What makes it even worse is that the restaurant was practically empty. There was no packed dining room, no line out the door, and no obvious reason for such an extreme delay. The kitchen clearly wasn't overwhelmed with customers, which made the wait even more frustrating and difficult to understand. When the food finally arrived, I asked to speak with the manager, Paul. He admitted that nobody should have to wait an hour for their meal and assured me I would receive a discount. After all that, the "discount" on a $66 bill was a laughable $5. If management truly believed the service was unacceptable, that discount certainly didn't reflect it. The entire establishment was poorly managed. The internet was also out so our order had to be repeated 3 times! We could hear employees yelling at each other from the kitchen and even threatening to beat each other up. Hearing staff argue and make threats while trying to eat with children is completely inappropriate and speaks volumes about the environment behind the scenes. The food was mediocre, the service was unprofessional, management offered little more than lip service, and the overall experience was one of the worst I've had. An hour wait for eggs and pancakes in an almost empty restaurant, a defensive response when asking about the delay, employees threatening each other in the kitchen, and a token $5 discount on a $66 bill. Save yourself the frustration and go somewhere else.

    Absolute worst service I've ever had. Waited 20 minutes to get service for drinks and over an hour…read morebefore food. Place was not busy. Never had any refills on drinks until after food came at the end. Others around us came in after us and were getting served. We just got looked at. Would've left but we brought a guest who really wanted to eat ihop. Food was ok. Won't be back.

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    IHOP - Outside look at the sign 24 hrs is a lie

    Outside look at the sign 24 hrs is a lie

    IHOP - IHOP

    IHOP

    IHOP - IHOP

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    IHOP

    Baked n Board - cupcakes - Updated September 2026

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