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    Baker Eye Institute PA

    1.0 (1 review)

    Services - Baker Eye Institute PA

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    4 years ago

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    Visioncare Arkansas - Located in the Conway Towne Centre.

    Visioncare Arkansas

    2.1(28 reviews)
    31.4 mi

    So i set up an appointment, and didn't have my insurance handy. I told them clearly I wanted to use…read moreinsurance and asked if I could set up as self pay, and give the insurance info later. They said yes to that. Then I got a appointment the next day due to a cancelation. I had my wife call in my insurance info and they told her that the doctor i was scheduled with would accept that. She asked if I could get innwith one that did, and THEY TOLD HER I DIDN'T WANT TO DO THAT. They had no right to say that to her without actually confirming with me, since I made clear at the beginning I did, in fact, want to use insurance. So I got there and they didn't tell me I could take my script elsewhere for less expensive service, they did not direct me to frames that might be covered or basically give me any options besides leave empty handed or buy $400 frames out of pocket. Then I left a bad review, and went into their office to complain, and also ordered contacts. I went into a back office where I was harassed by 2 women who blocked the exit, effectively called me an idiot for not understanding how their backwards practices worked and after asking to leave 3 or 4 times and nearly being in tears from a panic/anxiety attack, they finally let me go. Since when does and eye doctor have the right to hold someone aga I not their will, just because they left them a bad review?

    The best eye exam I have ever experienced , Also took the…read moretwo grandkids to renew their glasses

    Baker Eye Institute PA - opticians - Updated June 2026

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