Dr Kathirsean is an amazing doctor! I've been a patient of hers for 4 years now. I went to her when…read moreI turned 30 after getting off the depo birth control shot - My body felt very imbalanced and I wasn't having cycles and knew something was off and I knew I wanted a family one day, so wanted to be proactive and check my fertility. She was very understanding of my wishes to try and do things naturally as I wasn't in the place for IVF, and given this being a fertility provider I never felt they were pushy at all, just simply let me know my options which I loved. Fast forward I came to her at 33 just to check up on everything to see if things improved and it did. My thyroid did back back a little high which hypothyroidism runs in my family - It wasn't too high to be a major concern but fast forward 4 months I became pregnant unexpectedly and she did recommend starting the thyroid medicine to protect my pregnancy and I agreed. My thyroid levels are normal and I feel really good again finally. I appreciate her as a doctor to allow me to try to do things more naturally but also letting me know when it's necessary to go the medicinal route. She was always so kind and patient and a sweet doctor!

Dr. Kathiresan, her team, and all of the staff at the Center of Reproductive Medicine have been so…read moreknowledgeable and compassionate as my husband and I navigated our fertility journey. We felt truly known and cared for by everyone there, and appreciated that the teams were accessible when we had questions or concerns. Dr. Kathiresan was patient, caring and honest each step of the way. The team was right there celebrating with us when we received the good news of our little miracle on the way. I can't recommend Dr. Kathiresan enough for anyone seeking a reproductive endocrinologist.

Wow! I am so glad I found HFI Willowbrook. From the very first appointment (consultation) my…read morehusband and I were reassured that they would be able to help our dream of becoming a family become a reality. The nurses were always very helpful and thorough in explaining the steps from egg retrieval to transfer. HFI has an online portal in which you are able to message nurses and doctors any questions you have. I have worked with many of the different doctors and had great experiences. Dr. Griffith and nurse Jenna are exceptional! We are currently expecting our first child thanks to them! I only wish we would have come to HFI years ago!

We were under the care of Dr. Skorupski and his team at the Willowbrook location. Dr. Skorupski is…read moreby far the best Dr. that I've ever experienced. He is caring and honest, has confidence in what he talks to you about which makes you feel at ease and in good hands throughout the experience. The IVF process was made easy by Dr. Skorupski and the nurses and staff. The online portal is convenient and easy to ask follow up questions with quick response. Appointment time are flexible and you're in and out pretty quickly - very consistent with about 30-40 minutes to get in and out with each ultrasound and blood work appointment. They also use Conception Pharmacy which was fantastic. We tried going through our insurance for medication and ended up just choosing Conception because of the ease of ordering and knowing what was going on with the medication vs the company my insurance used. Overall I would HIGHLY recommend Dr. Skorupski and this office to anyone needing assistance with fertility. We did one round of IVF due to a faulty fallopian tube on my end and low egg reserve. We got 6 embryos, did PGD testing and had 4 make it to freezing. We implanted two and they both implanted!! As scary and stressful as the experience could have been, it was a comforting and easy experience with this team.

SUCH A DISAPPOINTMENT! After heavy bleeding and chronic pelvic pain from 9/2017-11/2017, several…read moreER and GYN specialists visits, it was discovered I had multiple fibroids. I went to see Dr. Mazen Abdallah in October 2017. I told him my husband and I wanted to start a family but the heavy bleeding, pain, and fibroids were preventing that from happening. He reassured me he was going to FIX the problem by removing the fibroids in efforts to start fertility process. Long story short, Dr. Abdallah sold me a dream! He put a BANDAID over the problem by putting me on birth control to stop the bleeding, gave me a narcotic for the pain and approved me to be on bedrest starting 11/9/17. I had surgery dates of 11/21/17 and 12/5/17 but he canceled it saying it's not going to help the pain--he thinks it's something else going. He ordered an MRI but still didn't tell me "what else" is going on. 12/1/17 Dr. Abdallah said he can't help me and referred me to his colleague Dr. Zied at a completely different practice. I became frustrated, still on bedrest, no surgery, still taking the birth control and over the counter pain medication, and had to start over with another physician to get the fibroids removed! Because of all the time wasted and the horrible communication between Dr. Abdallah and Lauren Reed, Head of Patient Financial Services, my short term disability was denied which left me in a financial bind with the fibroids and pain. Lauren Reed (who is NOT a physician or RN) said it wasn't medically necessary for me to be on bedrest, therefore, she can't fill out the forms for my short term disability. This was such a waste of time and I still have the fibroids! **Think twice before settling with Houston Fertility Institute**

DONT WASTE YOUR MONEY ---- waall this place is a MONEY PIT we wasted time money - completed two…read morerounds of IUI and 2 rounds of IVF paid out of pocket no results they are horrible - they don't tell u a damn thing a just the fees -- there are hidden cost -- after 1st failure with IVF we produced no viable embryos- according to them "this never happens the second round is free " total lies and bullshit - the supposed waived fee of 6900 yeah right what a joke they still had is pay $1500 said it was a discount then u have to buy meds they overcharge and give you too many medications- still have a lab fee - we pre paid for PGS testing up to 8 embryos only two were tested I asked for a refund and basically I was told sorry no refund not my problem- what a load of shit DONT WASTE YOur time or money - all they care about is is your money - you feel more like a number then a person -- fast forward one year later i see a notice via email they are going to charge my card on file $500 for annual storage fee of embryos-my husband and I were told Out embryos were destroyed last year due to abnormal genetic make up ( PGS testing ) low and behold they were never destroyed or discarded how heartbroken I was to hear this - when I spoke with the manager at HFI she said "Oh Hummm we apologize for the misunderstanding " and that was it what an insensitive unprofessional office staff I wish they can be reported to CMS - Another time I was waiting at piney pint for my hysteroscopy and the nurse actually told me the doctor was running behind Because one patient was a an egg donor had a bleed out and was rushed to local hospital and the other patient ended up having a a cyst or tumor I was shocked to hear the pre op nurse telling me this because this is an absolute HIPPA violation - Also Good luck with the "portal" they do not return messages at all HFI needs to be reported and investigated Unless you call and then get a voice mail Or transferred 5 times How is this place even open such an injustice I was vulnerable and Wish I had never come To this clinic

What made women fertile in the early 70s? CCRM!…read more (Credence Clearwater Revival, man). This kind of thing is not cheap, but then neither am I. It's an excellent clinic with top notch specialists that we've been to before, largely because Barbi's sister hasn't been able to conceive. I can't conceive of a better clinic for this, despite wait times.

Hands down, this is the best fertility spot. If you want to have the highest chances of having a…read morebaby(s) come here. You won't regret it. Just be aware that, unless you are planning on paying CASH and not using insurance, you will have constant billing issues. The billing department is the biggest nightmare I have ever encountered. Susie at the Fertility Center is amazing and was so helpful in all of my many grievances, but the people who are actually in charge of billing are horrible. I was overcharged, told a retrieval was not covered the night before bc of a test i failed to do on a specific date (later they fixed the issue, but you can imagine the stress), would receive endless bills ranging from $5-10,000 after procedures (constant calls trying to figure out what it was for), the list goes on...they tell you a certain number and then it grows and changes constantly. The stress you encounter on top of the stress you are already undergoing with all the IVF drugs is really bad. Be prepared to make this your full time job. With that being said, Nurse Bobbie is incredible. She is the best nurse you will ever meet in your life and I really give her all the credit for my pregnancy. I believe all the Dr's are amazing as well, Dr.Zarutskie, Dr.Schutt, amongst others. They are all so detailed, talk to you thoroughly, give you the utmost attention in answering any questions and concerns, the nurses get back to you right away through the portal, the means of communication with all your records are extremely well organized, they talk to you about everything (what to expect, specific options, extra options, different approaches)... I cannot say enough great things. Super professional. I had a friend that went somewhere else and was so jealous of all the extra info i received, that she didnt. Throughout all my many procedures, the nurses in the back with the surgeries were top notch. It really felt like a luxury experience. The Drs and nurses are INCREDIBLE!!! it's so sad that the billing department is so inept and causes so much stress and confusion on patients. The IVF process is so expensive as it is and this process through TEXAS CHILDREN'S will drain you with their constant whip-lash in what you owe. I will always go back bc I love the dr's, the facility and nurse Bobbie, but just be prepared for the stress associated with the financial part.

I highly recommend coming here - my husband and I ended up coming here after a miserable experience…read moreat HFI -- I felt like I was treated more as a patient then a number - very through does a complete work up more then HFI ever offered- same day ultrasound and labs when I came as a new patient - I wish I would have came here 1st and not wasted time and money at HFI - Dr.Woodard is amazing

Do not use this fertility clinic. Once they receive your money all personalized care goes out the…read morewindow! Was constantly lied too and treated like a number in their database. Takes weeks to get appointments. We had to buy fertility drugs off someone from facebook because the nurse dropped the ball during retrieval on getting in the prescription (my wife told her multiple times the pharmacy said they didn't have it) in time to the same day pharmacy! She told us to call them instead of just making sure they had prescriptions, Pharmacy promised they would deliver once they finally got it, medicines are time sensitive. Then recommended pharmacy called to say original person didn't have authority to do that. Cycle failed now want us to pay another 5k to them and 7k to pharmacy. place is junk. Was bought out and new company is trash! Present themselves as a 5* experience and care when it is anything but! Save your money go somewhere else!

And let me preface this by saying I have NEVER written a review for anything in my 45 years. I had…read more2 previous scheduled appointments that I had schedueld but had to cancel due to COIVD and being called into work. These appts were in 2021 I believe. Fast forward to now and I call to get another appointment. They said that there policy is that you have to pay a fee to schedule an appointment after 2 canceled appts. No Problem. I understand. At the time I was making the appt, I told the scheduler that I believed I had another appt for my child scheduled that day. She said she would go ahead and schedule the appt. and I said I would try to get back to her that day. She never said that if I do not call back that day, I would have to pay another rescheduling fee of $109 to change the appointment. Nor was it communicated that recheduling and canceling are the same thing. So the scheduler scheduled the appt and was going to violate their own policy if I called back that day to reschedule but since now it's almost a week until the appt, that is no allowed. So she tells me it was a miscommunication on her part but that it doesn't matter, I will still have to pay another $109 to change the appt. So I told her that if she had told me that, I never would have scheduled the appt and that I was very open about possibly having another appt for my child that day that I needed to verify. All 3 people I spoke to said that it didn't matter what I spoke about with the scheduler, that in order to make another appt I would have to pay the $109. I have made more appts than I can count with various specialists, etc over the years and this is the worst customer service I have ever had at a doctors office. The scheduler never should have allowed me to make the appt and the fee should have been waived since she did not communicate to me properly. And like I told her, she messed up so you want me to pay another fee for your mess up!!!! Needless to say, I will find another clinic. If your scheduler does not know how to do their job, nor the office recognize the mistake was made, I will take my business elsewhere and ensure that no one else I know goes to that clinic.

Best bed side manner you could ever experience. Told me to take 2 baby aspirin which all women…read moreshould

We went through two rounds of IVF at AFCT, and while the journey wasn't easy, I never once felt…read morealone. Dr. Allon and the nursing staff were supportive, knowledgeable, and incredibly kind. Every step, from injections to embryo transfer, was explained clearly. We're now 12 weeks pregnant, and I still can't believe it.

Dr. Schnell is amazing. We were referred to her by our OB after a history of losses. We are now…read moregraduating back to our OB, and we are so grateful for everything Dr. Schnell did for us. She's very straight and to the point, but very passionate about what she does!

Dr Schnell and Dr Crochet are amazing. I had the pleasure of working with them both in my journey…read moreto bring a little baby in this world and they made the experience wonderful. The office is very well kept and everyone is very nice. I was recommended this location from friends at work and it was very convenient to make all my dr appt and go back to work. I never waited very long in the waiting room and they always had water and snacks available. I would highly recommend this location and Drs to anyone. My little boy turned 8 months yesterday and it seriously makes my eyes water thinking about how many families they have helped.

Our experiences with Dr Anu Kathiresan were positive from the first till the last encounter. At the…read morebeginning of our journey, my husband and I were novices to the fertility process. We went in with a lot of questions and by the end of the first visit were already well versed on the options that we had moving forward and the steps that were necessary to achieve our desired outcome of conceiving a child. Dr Kathiresan was always very patient, thorough and direct when explaining the diagnostic findings and necessary procedures. My spouse and I felt comfortable, supported and confident under her care as I underwent a polypectomy and a subsequent successful 1st round intrauterine insemination. The nursing and clinic staff members we encountered at the Memorial City and Clear Lake locations were also always compassionate and efficient in their approach and communication. We really appreciated all the prompt call backs and follow-ups received from the staff while navigating any hurdles faced in the course of our fertility treatments. I would particularly like to acknowledge Ashley the nurse (Memorial City) for the personalized care she rendered. We are glad that we chose the Center of Reproductive Medicine for our fertility journey and will be forever grateful for the positive experiences and outcomes.

Dr. Kathiresan was a lovely person to work with on such a big step. I would recommend her to anyone…read morewho wishes to have a calming and informative experience.

Dr. Randall Dunn is one of the most compassionate physicians I've ever worked with. His bedside…read moremanner is exceptional -- he truly listens and makes you feel seen, heard, and valued. He never rushes appointments and takes the time to dig deep into complex fertility issues instead of offering surface-level solutions. After previous experiences at other clinics, including CCRM, where I often felt more like a number than a patient, Dr. Dunn has been a complete contrast. He is open-minded, thoughtful, and persistent. He doesn't give up. While we are still waiting on our success, I feel incredibly hopeful and grateful to be under his care. The nursing staff has also been consistently kind and supportive. I know some reviews mention billing frustrations, but fertility coverage is largely determined by individual insurance plans and carriers -- something that can vary greatly and create confusion. In my experience, the care and compassion provided by this clinic have been outstanding. Infertility is hard. Having a doctor who genuinely cares makes all the difference -- and Dr. Dunn absolutely does.

My experience with Vicki Sandel, the Managing Director at Aspire HFI, was deeply disappointing and…read moreunprofessional. Her lack of communication and accountability throughout my care was unacceptable. I was left without critical updates, and when I raised concerns, I was ultimately dismissed as a patient without a proper explanation or any sense of empathy. Vicki's handling of my case showed a clear disregard for the emotional and financial weight of fertility treatment. Patients deserve transparency, respect, and compassion - none of which were shown under her leadership. It's important to note that the clinical staff, especially the nurses, were exceptional, and Dr. Bello provided compassionate and thorough care. Unfortunately, their efforts were undermined by the poor management *** update I've been served a cease of desist please review attachments