This is the first year I have had them prepare my taxes. They have changed their name to True…read moreBalance. The staff is very knowledgeable and friendly. They completed my return quicker than expected. I will definitely be coming back next year!

Came in to help prepare a relative's tax return since they are deceased and I needed help. The tax…read morepreparer was helping another individual and he was a little irate, so I was impressed when she kept her cool and stayed with the program. He left to get more information and then it was my turn. I gave her everything and explained the situation and she started to prepare the 2016 tax return right away. The lady was really nice and is going through a similar situation of my relative ailed of. My heart went out to her. All in all I was in and out in a half hour and it cost me $59. One downside is I didn't see any dancing foam statues of liberty. That would have made my day.

We are a family of Bristol Bay fisher people and have used…read more Alaska Tax and ( Sean) for many years. He is very helpful when we have questions. We would not go elsewhere!

Carter and his team are amazing. They stepped in and fixed my taxes after a local Tax lawyer…read morecompletely screwed them up. Their knowledge is best in town. They are worth every penny and will save you even more in the long run.

Jennifer was great! We set an appointment, met with her to present our tax info, and a few weeks…read morelater had our refund in the mail.

From the owner: Accounting Independence, LLC strives to provide the utmost in service for your accounting needs…read more  With over 20 years of experience, we offer several solutions including:  bookkeeping, payroll, consulting and QuickBooks classes and training.  Whether you are in Anchorage or located remotely, our mission is to assist in your success.

Don't let the outside appearance scare you! Inside is a clean, professional, and well decorated…read moreinterior full of fountains and greenery. We were met by Austin, sat in comfortable chairs, and guided us through our confusing tax situation with ease. He was personable, congenial, funny, and very much an expert in his field. We had to bring two children (3 and 5 months old!) and he was very patient with us through the whole experience. I highly recommend this tax service, especially if you have complicated circumstances or have lots of extra questions.

What a horrid place and rude employe(s) Was recommended from…read morea friend so made an appointment. Well I showed up on time and they were almost 20 minutes behind our scheduled so I told this was unacceptable. Well they got pissy with me so I got pissy back. Told the they should be more respectful and accommodating to those who schedule ahead. Well they asked me to leave and I did. Hate when people overbook and leave you hanging. Be respectful and courteous to your customers, especially those who take time out of their day and make an appointment to come see you and you just snap off on them when I simply let them know about their issues

I caution everyone against working with this company. My experience was unprofessional and…read moreunhelpful. The condensed version is that I went to H&R Block for one purpose: so that I could compare the results of my wife and I filing jointly or separately because this decision could have ramifications for my student loan payments. This task was too complicated for them. In early January, I met with a tax analysist at this location. I told her that I would need her to run our taxes jointly and separately. I was told that this would not be a problem. I wanted to get everything done early, so I uploaded my tax documents on the day that I received them. I had nearly everything uploaded by the first week of February. About a month later I messaged H&R Block. No response. A few days after that, I messaged H&R Block and reminded them of our January conversation. No response. In mid-March I asked for an update, and I was told they would be done by the end of next week. That did not happen. In early April I asked for an update. No response. This happened repeatedly. I finally went into the office on April 12 and I was promised it would be done that day. To H&R Block's credit, they did complete the joint return on that day. But they completely ignored the entire reason why I came to them in the first place. Two days before Tax they finally gave me the numbers for joint versus separate but did it in confusing and grammatically incorrect messages where I could not tell the actual final amounts. It took added prompting to get that information. On Tax Day I called H&R Block to see if they would get my taxes done in time. I was told yes. So, I sat and waited. At ten minutes to midnight, I noticed that they had requested an extension that was never communicated to me or approved of by me. They finally filed my taxes on April 17. It was incredible expensive and I was not offered any discount for the delay. I was never able to seek out the other consultations that I needed because of this. I understand that the people working there are humans and I do not want to discredit the human needs of the employees. However, I chose this company for the safety of a larger organization. I figure that if one person could not do their job, there would be more there to fill in the gaps. That is not the case. Even when it became abundantly clear that the person assigned to my case could not get it done satisfactorily and in time, the case was never spun off to someone else. I cannot recommend this location.

I made an appointment at the Kodiak Island office on line. The day before someone called me and…read moresaid that office will not be open for two more weeks. So then I made an appointment on line for the Anchorage office. I had to fly over and take cabs to get to the location. I waited outside in freezing cold and no one showed up. I called the number on their door and it sent me to a call center that could not get ahold of anyone at the Anchorage office. This trip cost me over $500.00 and I never got any of the tax issues done. When I got back to Kodiak H&R Block sent me a survey asking how my appointment went. That's funny because the call center guy said I didn't have an appointment. The hub I had the appointment sent me an email asking why I wanted to come there when I live in Nevada. I have lived in Kodiak since 2019. These people and their computer appointments are very unprofessional. I still don't know why the guy didn't show up. Maybe got too drunk the night before and didn't wake up.